Mr. Muraca called me the same day I left a message for him and he arrived at my house the next day at the time he said he would be here. He repaired my fireplace, advised me on maintenance, gave a reduced price and said he would return free of charge if I had any problem within thirty days. We have the highest quality products to create the finest gas fireplaces and stoves.
Reviews (10)
Tiffany Lee
May 19, 2022
Angela Bacon-Reap
May 17, 2022
I can't say enough about Muraca Fire. Ed and Eddie were fantastic to work with. Both are very knowledgeable, honest and just nice people. I had a few people provide us quotes on chimney repair and cleaning. I had previously used Muraca for a log set cleaning and new I wanted to use them for a log set upgrade. I call up Muraca and ask if they could provide me with a quote.
They were able to referred me to company and I was very pleased with quote and the work. Yesterday our new log set was installed and I could not be happier. Thank you again, Ed and Eddie.
They were able to referred me to company and I was very pleased with quote and the work. Yesterday our new log set was installed and I could not be happier. Thank you again, Ed and Eddie.
Robin Caprio
Mar 12, 2022
I had used this company for several years without an issue but the last time I made an appointment and they did not even show, nor call me to say they weren't able to come. I waited for hours on a day before going away when I had so many other things to do, only to have them not show up. When I called NUMEROUS times to inquire why, they did not return any of the phone calls. Yet, they do answer phone calls from others I've had call, so I know they are fine. Now my friends will also not use this company again because this company is Very unprofessional. They had no difficulty cashing my checks.
Sharon Roerty
Feb 25, 2022
Muraca service technician diagnosed and fixed my gas fireplace in 30 minutes after a technician from another area fireplace business totally failed and strung me along. He then thoroughly cleaned the fireplace and fully explained to me what went wrong and what I needed to do going forward. Price was not inexpensive but reasonable for a house call and service was excellent.
Brian Gough
Dec 24, 2021
Had a problem with my gas fireplace so I made an appointment to have someone look at it. The 1st thing I liked is that they gave an exact appointment time. Most places give an appointment window. Eddie arrived on time and was very professional, courteous and helpful. Not only did he fix it very efficiently, but he showed me what he did and gave me tips on preventing future problems. I highly recommend Muraca for your fireplace needs.
George Alfonso
Oct 13, 2021
I don't normally write reviews but this company was great. I scheduled an appointment with Ed Muraca, Sr. He was incredible. I contacted them after having my fireplace serviced by The Fireplace Place. After paying that company three additional amounts beyond the initial service fee, the fireplace still did not work properly. I decided to try one more time with a different company and contacted Muraca Enterprises.
I am so glad I did! Ed Sr. scheduled the appointment with me. He came at exactly the time promised. He was knowledgeable and personable. He did everything the Fireplace company failed to do and got my fireplace working finally! I can't say enough about this company. I highly recommend them. I will always use them for my fireplace service.
I am so glad I did! Ed Sr. scheduled the appointment with me. He came at exactly the time promised. He was knowledgeable and personable. He did everything the Fireplace company failed to do and got my fireplace working finally! I can't say enough about this company. I highly recommend them. I will always use them for my fireplace service.
Della K.
Aug 08, 2021
I highly recommend Muraca and will definitely be calling them again next time. I had my gas fireplace serviced this morning. The gentleman who arrived was on time, professional and friendly. He had everything functioning properly within 1 hour. The pricing was also fair and provided up front when I made the appointment which was appreciated. I wish all home repair services were as efficient and professional.
Karen Scholz
Nov 12, 2020
I am so pleased with the excellent response and service I received for my gas fireplace. I received a quick call back (within 30 minutes) after leaving a voice message. Ed sent a service tech out to me within 2 hours. Furthermore I was so impressed with the service tech, Joe, who was prompt, professional and courteous. He did a thorough job cleaning and inspecting everything. Had parts on the spot for items that I needed replaced.
He also took time to educate me on my system and give me advice on future maintenance for my system. I highly recommend Muraca for anyone needing service for their gas fireplace.
He also took time to educate me on my system and give me advice on future maintenance for my system. I highly recommend Muraca for anyone needing service for their gas fireplace.
Amy Gabriel
Jun 25, 2019
Update: If I could give Ed and Eddie 100 stars, I would! Our fireplace door had a high lip and it caused the gears on our log set to malfunction just 2 months after we installed it. I called the guys and they came out immediately and got the problem fixed. They helped to replace the gear and remove the door. We will be going with a free standing screen.
We really appreciated how responsive and responsible they were. Once again, highly recommend them and will only be going to them for future servicing. Original Post: Ed and Eddie were fantastic! We upgraded our old wood burning fireplace to a new log set (Charred Northern Oak) and it is just wonderful. It was so easy working with the guys. You will need to do your own permit work, but my township made it easy and I was able to have my fireplace up and running within a month of talking to Ed.
We really appreciated how responsive and responsible they were. Once again, highly recommend them and will only be going to them for future servicing. Original Post: Ed and Eddie were fantastic! We upgraded our old wood burning fireplace to a new log set (Charred Northern Oak) and it is just wonderful. It was so easy working with the guys. You will need to do your own permit work, but my township made it easy and I was able to have my fireplace up and running within a month of talking to Ed.
Tom McMillian
Mar 27, 2019
Muraca Enterprises is top notch! Ed and his crew did a wonderful job putting in our natural gas fireplace! I wholeheartedly recommend them. They are professional and go above and beyond. They even had made a custom piece of metal to optimize the fit of my new fireplace. We love the convenience and warmth of this fireplace.