S I Pool Care

Sam is amazing! He always knows how to clear my pool up and is great to deal with!

Great people to work with, our new liner looks fantastic. We bought a house with an in-ground pool and had no idea who installed the pool and went to a couple of companies for a new liner install and they wouldn't replace our liner because they didn't install the pool. I reached out to Si Pool Care and they came out 3 to 4 times to make sure all measurements were correct! Again our liner looks fantastic and the install guys were efficient, professional, and communicated well.

Sam & his staff did a great job opening our pool and repairing some tiles and stripping. Was hard to find a company that would do the repairs, SI Pool care did great work and in a timely manner! Thanks guys!

We were supposed to have Sam our to talk to us about getting a Pool. Our appointment was at 3pm and right before our appointment we get a call from a secratery saying that Sam was busy and unable to make the appointment. This obviously didn't sit well but we wanted to speak to them still about the pool so we rescheduled. Sam called us back hours later.

I told him that I wasn't exactly happy with him not showing up and getting a call from a secretary. Sam's response was well this obviously won't work out since we have a negative view on them. I again stated I prefer that they come out and give us their pitch. Sam refused and said that we should go a different direction. If this company is expecting every single customer to love their build and to have zero hiccups they are in a rude awakening. I would not recommend these guys.

Robert at SI Pool Care took such great care of me and my pool when I needed urgent help. He was very responsive and patient in diagnosing our problem. I can't thank Robert and SI Pool Care enough for saving the day! They are such a great family owned business and I highly recommend them!

They redid my gunite pool with fiberglass saving me a lot of money. It's now been 5 years and the pool still looks great. Just had them back to reprint the deck surface and they knocked it out in one day. Great price and great service, you can't beat that

SI Pool Care all I can say is they are top notch. They called me to tell me when they would be there to open my pool and were 10 minutes early unloaded there equipment and asked me questions about the pool system itself. My pool was in awful shape and the two workers told me not to worry about what it looked like they would have it cleared for the kids by memorial day.

And let me tell you they were right everything they did what in a professional and courteous manner and the price was cheaper than any of the 4 other pool companies I called Great company and will DEFINITELY be using them again. Thanks Again everyone at SO POOL CARE Rick

We have been dealing with SI Pools for the last 8 years. They have always been great to deal with. We had them replace our 17 year old vinyl liner in our in ground pool. The installers did a great job. Our pool looks brand new and we couldn't be any happier.

We picked SI Pool for convenience. They are pricy but they did a decent job last season when the owner's son handled our pool. This summer was like night and day. The crew that opened our pool was not so good. They made a mess and broke things. SI fired one of them and attempted to work with us. But the pool never really got properly opened or cleaned.

They left the cover on the deck rather than putting it back. They never fixed the broken valve handle and replaced a skimmer bag with a flat skimmer. Then to add insult to injury, the bill did not come in at the agreed upon price between us and the owner's wife. The owner, Sam, made an adjustment, but then additionally and inexplicably billed us $250, allegedly for the pool opening - which we had just paid for.

The owner was difficult to work with, and at this point we have just given up. There are lots of pool places around us, so we will pick another. We got almost no use out of our pool this summer thanks to them. And finally, although we were supposed to be on weekly maintenance, last week it turned a dark algae green. I cannot recommend SI Pool.

We purchased a home that was bank owned and the pool from the liner to the water system was shot. It literally had 24 inches of sludge at the bottom and was black. Called SI Pool and Sam came out and not only corrected the problems - he also helped and trained our family how to manage a pool as we've never owned a pool before. The price was reasonable and the quality of work was very good.

Both my husband and I are extremely grateful to have such a great place to go to purchase our pool supplies, have their use explained to us, and have our water tested. I have attended seminars at SI Pools and have learned so much. The owners and staff have always been super-friendly and helpful. I was quite surprised to read a negative review of this great business.

It really puzzled me. My experience with my own business receiving a negative review was always, repeat.always, due to one of my customers not wanting to pay their bill. I can't help but think that is what happened here. All I can advise to any pool owner is to pay a visit to SI Pools in Erlanger and review your own experience.

Very knowledgeable and friendly service. I have a 17 year old liner - 18' x 38' in-ground pool that lost half it's water over night! You can imagine our concern! We called SI Pool and the next day they came out to inspect it. They found the problem within in minutes. They offered us this advice - a quick DIY of $15 patch or install of a new liner for $4000. Most services would have just installed a new liner - but SI Pools saved us over $4K! Thank You! Thank You!