Ryan

After trying numerous companies to maintain our old HVAC we discovered Ryan services. They always came in emergencies in a timely fashion and fixed our failing system in a professional manner. While they mentioned we needed a new system, they never pressured or pushed us on the issue. Whenever they came they fixed the problem at a reasonable cost.

So when our system finally died we decided to call Ryan to buy a new one. The owner was very friendly and informative on the different systems and options. He answered all our questions, making our decision on a system very easy. When it came to installation, all the work was done quickly and all workers were very professional. We are very pleased with the system we chose and find Ryan very easy to work with. We highly recommend Ryan. It is a company with integrity and they will fulfil all your HVAC needs.

I've worked with Ryan Inc. for over twenty years (and two addresses) and I have always been more than pleased with their services. So it was no surprise when I contracted with them to install a Ductless Air Conditioning system in my home. They put in the time and effort on the front end to find and cite the units and the compressor. The actual installation went very smoothly - the Project Manager Sonny and his crew were great - very professional yet friendly - a perfect combination. They went "above and beyond the call" - even working one day in some pretty bad weather. I would recommend Ryan for any of their services! Linda Pacotti, Neptune, NJ

We have been customers for over 15 years and value Ryan's expertise and reliability. Very nice and professional people. Recently had a hot water heater replaced and Jorge, Jose, and Muhib did a great job. Palmira is awesome. Services: Install AC, Heating system maintenance, HVAC duct & vent cleaning

Critical: Professionalism, Quality Dishonest and out to take advantage. I had a leaky water heater which they didn't know how to fix and claimed I needed an entire new system and gas line. Another plumber was able to fix the leak in an 1 hour and has been running fine since.

Ryan Inc has a professional and knowledgeable staff. While they were in my home, I asked a lot of questions about what was being done to my heating system and why. Not once did I feel like I was bothering or being a nuisance. i would definitely recommend Ryan Inc. Service: Heating system repair

I have used Ryan for over 15 years. They are incredibly professional, responsive and skilled. I purchase their silver maintenance plan which provides twice yearly regular service; this has kept my entire HVAC system working well throughout the years. When I have had equipment failures, due to age or flooding, they were quick to help and make the appropriate repairs or replacements. I highly recommend them!

Just completed Oil to Gas Conversion, after years of living in my home. I was very much afraid to do this conversion. From converting the old burner to gas and the removal of an underground oil tank, Ryan's team kept me up to date every step of the way. Manny did my install and the guys with him were incredible during the install process. They covered up my floor, took out the old furnace, brought in the new one, had heat that same day and they picked up everything as if they never came.

I am so thankful for them and everyone in the office that put my worries at ease. I take care of my wife who is disabled so the budget and the service was hands down the best. I will continue to use them and I highly recommend them for there high quality service and especially to fit within my budget! Thank You

We used Ryan to replace our steam boiler, install a chimney liner and converted us from oil to gas. The whole process was professional and efficient from the estimate to the install. Patrick is very thorough which we appreciated since we had just bought the house and we had concerns with our old system. The day of the install they had a large team come in and complete the work. They were all very professional and a pleasure to work with.

These people cancelled on me twice in a row with ZERO notice after I'd already taken the day off work to meet them at our new house. Could not have been more rude or unhelpful about it.

We just finished a 6 month rehab of a house and have to say Ryan has been invaluable throughout the process. They installed a ducted Mitsubishi mini split AC system for us in a oddly shaped 1930s home and did a magnificent job. We just went through a heat wave in NJ and the AC here did better in our other, newer central air system in another home.

The team that installed it was professional and responsive to our specific requests and did a wonderful job, special shout out thanks to Mike. We also had our hot water baseboard heating system repaired. Allen came and did a great job identifying the damaged valves in the system and performed the install in a timely and professional manner. He also stayed to test the system and make sure everything was working right.

We've been really happy to have Allen to count on come next winter. Finally we had a large number of plumbing jobs that had to be done. Chris oversaw them all and did a fantastic job, and he was always excellent at explaining exactly the work being done and why. Very professional and easy to work with, and highly knowledgeable. Seriously this old home rehab could have been a disaster but Ryan was by our side on several major projects and we can't thank them enough.

AWESOME COMPANY! he installed my whole house water filter from Aquasana.

April 9, 2021, six months of on/off heat, erratic, unreliable, unpredictable furnace. New thermostat? Bought one. Not the problem. Didn't need a new one. Joseph Anzevino, Ryan Furnace Doctor, diagnosed the issue after taking the time to test and re-test, off/on/off/on, etc. A dirty pin. Who knew? Interesting to me, as I watched him while he worked. The furnace now works as it should. I am grateful to Joe because he fixed a long-standing, chilly problem. Thank you.

It was a positive experience from the first call to schedule an estimate to the final day of work. They worked diligently and safely wearing masks as necessary since this was during the COVID-19 pandemic. We had an old oil burning furnace in this 138 year old house. They replaced it and converted us to gas and also removed the oil tank from our basement.

They replaced old leaking pipes as well. The first day of work was the noisiest and that was to be expected. They also replaced the thermostat. The price was reasonable. The workers were courteous and knowledgeable. They cleaned up well after the job was complete. I would recommend this company. Overall it was a good experience. The heating system is now more efficient than before. Thank you Ryan Inc! Well done!

A tech came over to diagnose a problem with my geothermal unit. He stated he would come back with the part for repair. He came back, completed the repair and handed me a bill that listed the actual part that was installed. i looked up the part / price and discovered that the invoice was @ $ 1,600. MORE THAN THE PART ACTUALLY COST AT RETAIL, ( THEY GOT IT CHEAPER ) THAT PUT THEM AT @ $ 2000. AN HOUR ). WHEN I CONTACTED THEM TO DISCUSS THIS ISSUE, I WAS TOLD THEY HAVE INSURANCE, LABOR COSTS, TRUCK MAINTAINANCE. REALLY!

A MUST TO AVOID! p.s. when the tech was leaving, i asked him to look at my other unit to check it out, preventive maintenance, he said he couldn't do it, i should call and schedule another appointment. GREAT CUSTOMER SERVICE!

Ryan Heating and Cooling always provides prompt and professional service that completely exceeds my expectations. I have used several heating and cooling companies in the past and Ryan surpasses them all. Their customer services team actually works to please the customer at all costs which is extremely rare. It is never a pleasant experience when something unexpected happens to a heating, cooling or plumbing system in your home, however I am glad to know that Ryan will be there to fix the problem right the first time for a fair price.

Marcia S. 6/14/19 Very happy with Ryan Inc. They are everything we expected and more. We love our new central air conditioning. All the guys that worked here at our home were on time, friendly, neat and did their job to perfection. Highly recommended.

As the author of the first Yelp! review for Ryan, and a very satisfied recipient of their services for both a boiler replacement and a new water heater, writing this update is legitimately painful. For their work on both major systems, we couldn't be happier with their service, merchandise or prices. For their servicing of this equipment, including the fulfillment of their contracted obligations under their ComfortPlus agreement, we are mightily disappointed.

A lot may have changed since our last major systems work, and it could very well be that Ryan has simply grown too fat from their commercial accounts to care about servicing residential customers. They remain courteous and professional when called, but their interest in service seems to end once the phone is hung up. In late January we were experiencing sporadic stops-and-starts of our boiler. Ryan dispatched a service technician to perform a diagnostic analysis of the problem ($69).

He seemed to be far more interested in selling a new circuit board ($647) and ComfortPlus contract than in actually repairing our boiler. Strictly from a layman's perspective, a plastic electrical connector was vibrating to the point of losing its electrical connection, causing the gas ignition to abruptly cut-off. The tech's "diagnostic" appeared to be little more than roughly toggling the connector left and right.

In the process, he further loosened the connector, but did confirm my suspicion. We finished the 2017 heating season by manually toggling the connector when needed, and waking up to a cold house on many mornings. Within two days of the tech running my Visa card through his tablet device, a series of unauthorized charges began appearing on our Visa statement; all very local.

While I won't accuse Ryan of credit card theft or collusion, the coincidences are just too many to completely ignore. In preparation for the current heating season I called Ryan in late October to have this connector replaced. We had received neither the annual maintenance inspection nor the preferential service response for which we had been paying ComfortPlus monthly premiums for ten months.

In fact, Ryan wouldn't commit to anything less than a ridiculous four-hour arrival time window-- a week later. After waiting for their arrival an entire afternoon we received a call in the late afternoon that they were cancelling. Rescheduled for three days later, and with the same four hour window, this time they neither showed up or called.

If this is a preferential service response I cringe to think what their everyday response performance might be. Later that afternoon I called a reputable local competitor who arrived the next day. That professional confirmed that the Ryan tech had undoubtedly done more harm than good. We cancelled our ComfortPlus contract this morning, replacing it with their competitor's. It wasn't worth the paper it was printed on.

I have been a customer of Ryan since 2004. They have provided excellent service and are very trustworthy. The customer service department is exceptional; when you make an appointment, they always come on time. The service team is courteous, professional, knowledgeable and they always clean up after themselves. I always recommend Ryan to all my friends and colleagues.

NEVER, EVER USE THIS COMPANY! I would give them a zero if I could! These people literally wanted to charge me $78.00 for an O-RING. AN O-RING. The part literally costs about.30 cents and would take about 30 seconds to replace. How these people have the nerve to ask for $78.00 is unbelievable.

Companies license is expired. They came to fix an HVAC problem I had and took a deposit of $1600 and never did the work, after all this I had another tech fix the problem for $75. Anas is a rip off artist and uses several different variations of spelling of his name to try to cover his tracks. FYI the problem always seems to be a condenser. I took them to court, judgement in our favor. the courts cannot locate him or his company

I've used Ryan HVAC for almost 2 decades. When I was new to the area, I literally called them from the yellow pages, hoping for the best. I got the best! Firstly and most importantly, after their knowledge and expertise, of course, is their integrity. When you call on professionals to solve a problem, you need to know that they are not over inflating the problem and cost of repair.

There were times I thought solving my issues was going to cost me thousands, and it turned out to be a minor replacement. Over the years, due to my respect for the company, I have used them for every service they provide. I actually have maintenance agreements that cover heating, cooling, water heater, sump pump, plumbing, electric and my whole house automatic transfer generator.

All of my units that I either purchased new (ie generator) or needed replacing due to the age of the house, have been done by Ryan. They are professionals. They come to me promptly. I've used every service, obviously, and have been so pleased, I have recommended them to friends. They, too, find a complete level of confidence in the company. I can recommend them highly!i

From my personal experience as well as multiple people who I've referred to this company, nothing but thorough service - very happy and would refer to everyone.