Andy Lewis Hobson

Critical: Value The employees were polite, however we paid big dollars for an issue which wasn't resolved. I truly don't like to post negative, but I'm feeling taken advantage of, and we don't have money to waste. I would steer clear of this company, if you want honest repairs at a reasonable cost Service: A/C system repair

Last week i called due to water leaking from my AC vent and i was told it's not a priority because some people don't even have AC in their house working. Explain to them water was forming on the ceiling leaking in the floor but once again I was told it was not a priority. No one came out no one called until Monday then I was told someone would arrive today which is Thursday.

For six days water leak from my air conditioner vent on the floor and in the ceiling and finally today a technician showed up. The technician was supposed to put silicone around two large holes in the furnace instead he told me he was gonna put tape if I wanted silicone then the builder could come put it in himself. I didn't ask him what he was going to do about the condensation forming around the air conditioner vent he said nothing.

I didn't ask him what did he mean by nothing he said he needs to get a game plan and they will come back later I asked him why didn't he bring the proper tools with him to fix the job the first time he could not answer. The entire time this technician had a major attitude very unprofessional very disrespectful and non-caring to the customer. Save your money save your aggravation do not use this company whatsoever.

All my HVAC systems in my house were installed by ALH. Very responsive and value for money. They don't charge anything extra and are pretty upfront on repair costs. I always call them for any HVAC repair Service: HVAC system maintenance

Well the person that arrive with very personable and knowledge. He was in a hurry. If my husband had not been there he would not have checked the component we paid to replace. It was not on his check list and the unit motor would have died. therefore, I have used Andy Lewis along time, but if he has sold the business the quality is not the same. If the young man was over worked then review schedules. I will use your service again but only when my husband is around the unit with you.

The Andy Lewis Technician, assessed the HVAC situation, recommended the appropriate solution and saw to it that the solution he recommended was applied and resulted in the system's return to service and the customer's total satisfaction. We recommend this company (and Tech Luis) whole-heartedly! We are very pleased! Services: A/C system maintenance, HVAC system maintenance, Repair HVAC, Ductless heating & A/C services, HVAC duct & vent repair

William is the most honest and sincere HVAC Technician I have ever used. He was professional and thoroughly experienced to diagnose and recommend the best solution which was a replacement instead of repair. The install crew was on time and professional as well. All in all, very pleased with the work and value. Services: Install thermostat, Install AC, Repair HVAC

The technician, Richard, was an absolute professional. He showed me the issue, clearly told me the possible solutions and variable costs. No pressure at all. He spent a lot of time checking and servicing my entire system properly. My highest possible recommendation. Services: A/C system maintenance, A/C system repair

We built a new home and Andy Lewis/Hobson installed our system. As sometimes happens, about one month after moving in we had an issue that needed repair. Brent Miller made the service call. Mr. Miller is an asset to your company. He is professional, personable and most importantly he has an expertise that is outstanding. Thanks for sending Mr. Miller to our home to help us! Norris and Susan Gaynor in Canton, GA

Luis called 20 mins before arrival. He was professional, polite, wore a mask & shoe coverings, and explained what he would be doing before he serviced our HVAC unit. He also explained what he did after the service was completed and explained everything to my husband and I. We would definitely use this company again if needed. Service: HVAC system maintenance

Our furnace (4 years old) would heat and then stop heating. This went on for a couple of weeks and William made several trips out but it was difficult to diagnose since it was intermittent. Finally when Richard and William were here, the system shut off and on so they determined that it was the control board, drove to Marietta(from Roswell) to pick up the part and installed/repaired it that day. William called that night and again over the w/e to make sure all was well. Very professional (former military) and great to work with. I would highly recommend this company.

Drivers will run you over. If technicians operate the way that drive their company trucks I can only imagine the disaster they would leave in your home.

These people/grifters are very unethical - stay far far away. Deeply schooled in the ways of dissimulation - I learned this week that not all robbers wear ski masks! This company installed 2 units in my house and I had used them for service as well over the past few years. After a unit lost its charge, they came out and did an alleged leak test and told me I needed a new coil. 2 problems - 1) they never took the front of the unit off to even examine the coil 2) - they wanted $3400 for a new coil and freon.

I got 2 other quotes for the coil+freon both were less than $1800. However, no one is sure the coil is actually leaking - there is no condensation, water, oil, etc anywhere to indicate it's a leaking coil. Another company (an honest one) took the panel off, put pressure on the system, and found the leak in the ceiling where a trim nail hit the pipe. Scamdy Lewis/Robson people wanted to charge me 3400 to fix something that wasn't broken.

There is no way on earth there is a worse A/C company in Georgia. They did try to push me to buy a new system so I think they knew the coil might not have been the problem. What would they of said once they replaced the coil and the system leaked freon again? Stay as far away from this company as possible. They will lie and steal from you and overcharge you.

In conclusion, I got 1) a fake leak test 2) an attempted robbery by charging me 2x the going rate for a coil. NICE TRY SCAMDY LEWIS and ROBSON! You do not deserve to be in business. You guys are complete scumbags and should be run out of the state of Georgia. Please do the planet a favor and close your business so others do not have to suffer endlessly from your larceny and grift.

Came out 2 months ago to give us a bid on a job, never followed through. I don't know how they stay in business I hope the owner will now be aware that this is not acceptable

I've been in my new construction home for less than 3 months. I've now had to have 4 service calls on AC units installed by these clowns. BOTH upstairs and downstairs have had issues, and BOTH have required multiple service calls because these people were incapable of fixing them right the first time. We didn't choose this company, the builder did, but my advice would be to stay as far away from this company as possible. They get 1 star, only because 0 is not an option.

Very hard to get inspection or repair schedule as they have only two techinians working. Sometimes it can be week out. Also, they charge legs and arms for ac replacement (over 10k) totally dishonest business.