With your roof being your home's most important structural element - protecting you, your family, your assets and the rest of your property - it is imperative that it is kept strong throughout every season. From simple roof repairs and patching to complete roof replacement and roof installation, we work to ensure a long and durable life for your roof.
Known for our commitment to stellar customer care, we work directly with your insurance company to facilitate a seamless and productive claims process.
Known for our commitment to stellar customer care, we work directly with your insurance company to facilitate a seamless and productive claims process.
Reviews (10)
Sara Gray
Aug 08, 2021
At first I thought this company was great. They were able to get my roof replaced through my insurance and I thought everything went smoothly. They were paid a deposit and an additional amount after the roof was completed and insurance sent the final check. Imagine my surprise when I get an email that a lien had been placed on the property for the entire amount! They didn't even bother deducting the $6500 I had to pay before they started on anything! DO NOT USE THIS CROCKED COMPANY UNLESS YOU LIKE DOUBLE PAYING FOR MEDIOCORE WORK!
Linda Daignault
Jul 14, 2021
The roof on one of my properties was damaged in a significant hail episode 3 years ago. Many homes in the area needed their roofs repaired or replaced most being covered by insurance. The roofers RMR&G sent did a good job but a year and a half later a leak occurred. RMR&G sent a repair person out in a timely manner and a fix was done. About 3 months later the leak happened again. RMR&G sent a more senior roofer out, again in a timely manner.
The repair was redone and and the roofer brought a hose up onto the second floor roof to test the repair, its location, and adequacy. Recently we have had 2 major downpours with wind and no leaking! The roof was covered under warranty but I was apprehensive that the necessary expertise would in fact be able to determine the source of the leak due to lack of second floor attic accessibility in the area of the leak.
I have been pleased with the interaction between myself and the company on the phone, with their follow up, and with the successful resolution of what could have been a forever problem. I feel confident in recommending this company after this experience with them.
The repair was redone and and the roofer brought a hose up onto the second floor roof to test the repair, its location, and adequacy. Recently we have had 2 major downpours with wind and no leaking! The roof was covered under warranty but I was apprehensive that the necessary expertise would in fact be able to determine the source of the leak due to lack of second floor attic accessibility in the area of the leak.
I have been pleased with the interaction between myself and the company on the phone, with their follow up, and with the successful resolution of what could have been a forever problem. I feel confident in recommending this company after this experience with them.
Evelyn Carpenter
Jun 24, 2021
The team at Rocky Mountain Roofers & Gutters just left my place after cleaning out our gutters. They did a super job, took pictures of their work to show me, cleaned up after themselves, did a roof inspection, and were very professional and nice folks. I will definitely have them back again for this service! Service: Gutter cleaning
Jim Castaneda
Mar 16, 2021
I would not recommend Rocky Mountain Roofers and Gutters for your needs. In Jon's (A Manager for Rocky Mountain Roofers and Gutters) words his Is a company for people that are ok with "Not Perfect" work. Rocky Mountain Roofers and Gutters Is Ok for people that are OK with "So-So work". Rocky Mountain Roofers and Gutters Is for people that are not "Persnickety" about the work done to their house.
Unless you are planning on watching everything that happens on your roof or to your gutter and inspecting in detail every action performed and are repaired to fight for a Job Well Done; I would pick a different Roofing company. I own a town home. The other half of my building is owned by a real estate agent and Broker for NorthWest Real Estate, Lorraine S.
Because of her occupation I trusted and accepted her recommendation to have Rocky Mountain Roofers and Gutters do the work to our roof and gutters. There was intense communication and immediate call backs before work began. As soon as men were on my roof this experience all but disappeared. Any calls I made regarding concerns or questions were met with delayed response and convoluted excuses.
My roof was mostly torn off by the first realization of this new business practice. My concerns were met with misdirection and finger pointing at details about my structure that I should be concerned with that were not Rocky Mountain Roofers and Gutters responsibility and I was not asking about. My questions were answered vaguely and with delayed response. Jon, who at best I can tell, is the project manager for my Contract, was at my house twice; once to meet me and once to finally address my concerns after my refusal to pay for services do to an unmitigated error had remained unattended for two months after I voiced concern over it.
I seem to be in a battle over two unsightly crooked downspouts that were left despite my complaints. Both Bruno and Jon seem unaffected by this concern and dismissed me. Two months after my first phone call to Jon regarding the crooked downspouts, Jon finally goes out to my house to see in person where his "Gutter Guy", just a week before, removed the mounting brackets to one downspout from the side of my house and remounted them and the downspout over where it now buts into my water spigot but, now falls vertical.
When I voiced concern about the exposed holes and newly drilled holes Jon said "you should be concerned about the front of the house where your grape vine was removed". Jon never revisited my concern with the side of the house leaving me to defend why the front of my house was not "perfect" because of My actions. Jon was not as concerned with His companies actions. Frustrated, I moved on to my primary concern, the remaining, still existing, crooked downspout at the rear of the house. Jon's comments to me in this regard were "Ya, its not perfect, " "it is so-so" and "You are being kinda persnickety.", and finally he said "I don't thinks it's worth not paying your bill over.". Jon in his comments admitted truth to a visible and physical issue brought along with an adamant disregard for my house and his job in quality control. Now, all this has raised concern with all other work performed that is not apparent to the eye or is hidden from view.
We are at a stand still as of this review with Jon stating "I will check with my Gutter Guy" This was Nine days ago on the 9th of November 2020. Unless you are planning on watching everything that happens on your roof or to your gutters and inspecting in detail every action performed and then willing to fight, possibly losing, I would pick a different Roofing company.
Unless you are planning on watching everything that happens on your roof or to your gutter and inspecting in detail every action performed and are repaired to fight for a Job Well Done; I would pick a different Roofing company. I own a town home. The other half of my building is owned by a real estate agent and Broker for NorthWest Real Estate, Lorraine S.
Because of her occupation I trusted and accepted her recommendation to have Rocky Mountain Roofers and Gutters do the work to our roof and gutters. There was intense communication and immediate call backs before work began. As soon as men were on my roof this experience all but disappeared. Any calls I made regarding concerns or questions were met with delayed response and convoluted excuses.
My roof was mostly torn off by the first realization of this new business practice. My concerns were met with misdirection and finger pointing at details about my structure that I should be concerned with that were not Rocky Mountain Roofers and Gutters responsibility and I was not asking about. My questions were answered vaguely and with delayed response. Jon, who at best I can tell, is the project manager for my Contract, was at my house twice; once to meet me and once to finally address my concerns after my refusal to pay for services do to an unmitigated error had remained unattended for two months after I voiced concern over it.
I seem to be in a battle over two unsightly crooked downspouts that were left despite my complaints. Both Bruno and Jon seem unaffected by this concern and dismissed me. Two months after my first phone call to Jon regarding the crooked downspouts, Jon finally goes out to my house to see in person where his "Gutter Guy", just a week before, removed the mounting brackets to one downspout from the side of my house and remounted them and the downspout over where it now buts into my water spigot but, now falls vertical.
When I voiced concern about the exposed holes and newly drilled holes Jon said "you should be concerned about the front of the house where your grape vine was removed". Jon never revisited my concern with the side of the house leaving me to defend why the front of my house was not "perfect" because of My actions. Jon was not as concerned with His companies actions. Frustrated, I moved on to my primary concern, the remaining, still existing, crooked downspout at the rear of the house. Jon's comments to me in this regard were "Ya, its not perfect, " "it is so-so" and "You are being kinda persnickety.", and finally he said "I don't thinks it's worth not paying your bill over.". Jon in his comments admitted truth to a visible and physical issue brought along with an adamant disregard for my house and his job in quality control. Now, all this has raised concern with all other work performed that is not apparent to the eye or is hidden from view.
We are at a stand still as of this review with Jon stating "I will check with my Gutter Guy" This was Nine days ago on the 9th of November 2020. Unless you are planning on watching everything that happens on your roof or to your gutters and inspecting in detail every action performed and then willing to fight, possibly losing, I would pick a different Roofing company.
Cheryl Hanno
Apr 18, 2020
Rocky Mountain Roofers and Gutters did a wonderful job handling the repairs on our roof, gutters, trim and stucco. Our home looks incredible! They were instrumental and extremely helpful getting us through the process with our insurance company to get all the storm damage compensated. We would recommend them and use them again if necessary.
Heather Steyn
Mar 19, 2020
As the owner of a large commercial building in Fort Collins, I was grateful for the prompt attention, honest assessment of our roof issue and prompt service that was provided! I was particularly surprised (and pleased) at personal attention to detail provided by Lance. He went above and beyond to help me feel comfortable with the work that was being done! Thanks to everyone!
Jo Frick
Mar 04, 2020
Shawn Moody
Dec 25, 2019
Rocky Mountain Roofers and Gutters helped me with my roof and other projects due to a hail storm. Highly recommend this company. They helped so much with the hassle of my insurance company and got ALL my damages covered and did ALL the work including my windows. Thanks guys my roof looks great and I appreciate how quickly it all got completed due to winter coming. Lance walked me thur the process which made it easy for me otherwise I wouldnt have gotten all my work covered. Thank you I will definally pass your info to my friends
Chad & Amber Kissler
Dec 13, 2019
Lance was very friendly from the first time we met with him, and he stayed in contact with us throughout the process of getting our roof re-shingled and our window and downspout repaired. He communicated with the insurance company so that we didn't have to, and he and his team made everything so easy and smooth for us. Every independent contractor who came to our home was very friendly and did an excellent job. We are very pleased and would highly recommend this company to anyone who needs exterior house repairs!
Stefanie Untiedt
May 11, 2018
I highly recommend Rocky Mountain Roofers and Gutters. They helped repair some of the damage on the house as well as helped us understand the insurance which I am terrible at understanding. They also took the time to look at the entire house not just the roof and help to find other damage on the sidings. They were professional but very kind and understanding.
