Swan Heating & Air Conditioning, Inc.

No one is ever happy to hear the news that they might need a new air conditioner unit, but working with Isaac at Swan Heating & Air Conditioning took the sting out of that decision. He came out quickly when our a/c went out and laid out all of the repair or replace options for us. His goal was not to oversell but to give us the knowledge and freedom to make the right choice for our home and budget. Our new unit has not even been installed yet, and we are already over the moon with our experience.

Swan has always been on time and reliable. They always give options and explain things well if we need repairs/replacements for any of our furnace an central air units. Curran is a friendly and professional technician and we're always happy with his service visits and any recommendations given. Services: Heating system maintenance, Heating system installation, Heating system repair, A/C system repair, Cleaning, A/C system maintenance

Swan installed a new furnace at my home in November of 2021. The installer's drilled holes for the new air intake tubes and didn't move or cover anything below where they drilled so it was covered in saw dust and wood shavings. They didn't bother to clean it up either. A very unprofessional mess was left behind. A few months later I find my furnace is leaking water.

They sent out a different tech to take a look. The inside was covered in "surface rust" from standing water because they forgot to tighten a seal on some tubing during the install. The tech tightened the seal and said it should stop leaking and rusting. So they left me with a brand new rusted furnace. That same week I scheduled an AC tune. The day before the appointment I called because the temperature was not going to be very warm but the woman assured me it would be fine.

They called and canceled a few hours before the appointment because the tech called in sick and now they can't get me on the schedule for another month. Would never recommend this company.

Great customer service. Peter is a great communicator and pretty much all of their techs have gone above and beyond. Swan installed my AC unit and recently installed an in house humidifier. Everything is reasonably priced and seems to be working well! Service: Install AC

Thank you Zach for removing a 20 year old furnace and installing a brand new high efficiency furnace and AC. Zach is very knowledgeable, hardworking and friendly. We had several interactions where he explained what was happening and offering several helpful aids. Zach was very respectful at our home. He cleaned up after the job and wished us well. Thank you so much Zach!

Dan did an awesome job, I was not home for the installation but had question after he left. So I reached out and in about 45 minutes they responded and called me to go over all the specifics. Very respectful and helpful to ensure I knew exactly how and why they did used the designs they did. Could not have asked for a better technician.

Consistently the best, easiest to work with company that my husband and I have hired for home services. Very professional, responsive, helpful and informative every time they have come to our house in Longmont for heating/AC diagnostic, installation and repair. We've worked with multiple technicians and they have all been great. We would recommend this company to anyone.

Dustin was great! He was so polite helpful and honest. He was early and explained everything he did In detail. Swan is very lucky to have an employee like him! Super nice and that is so rare these days! Service: HVAC system maintenance

Ed A., I had Curran service our church furnace and hot water heaters. He was very thorough in his work and explaining the results of his inspections, and describing our options. I would highly recommend Curran to service any HVAC needs you have. I'm looking forward to having Swan return, to service some of the recommended maintenance on our furnace and hot water heaters.

Zach came out and he and his crew replaced our heating and A/C system. They were efficient and professional. They explained everything they were doing and answered all of our questions. We had a positive experience and would recommend Swan for your HVAC needs! Services: Heating system installation, Installation, Install AC

This is a top notch service provider. From the first visit, to getting a quote, to working with us on a fair price, to fast service and the most friendly technician I have ever had at our home. It is obvious that this company cares about customer service. Worth a call.

Swan takes care of their customers! The service techs are always friendly and knowledgeable and on time. They do a great job and are really good about explaining issues and what is necessary to correct them. Curtis was very nice and professional. He helped us understand some maintenance that we should do on our water heater and gave us advanced notice about a UV bulb replacement we will have to do next year. He serviced the furnace and the humidifier and answered all of our questions.

We have a history of great service from Swan - they installed our AC a number of years ago and continue to provide seasonal service for both our furnace and AC. Last week, when the furnace quite working, Matt L was able to identify the problem right away. He ordered the part and arrived to install it the next morning. As always, the service we received was excellent - prompt, professional and thorough.

Mike G. just left our house and did an amazing job with our air ducts. Very professional, thorough - explained everything to us and didn't make us feel bad when we all realized how big the job was going to be today. There was no dust left in our house which I think is a miracle after seeing all that was removed. Thank you Swan for the great service and for the training you provide your team!

Our water heater quit on Friday night. We have furnace and air from Swan's but not water heater; regardless, Phil Z. came immediately (we are club members). He was here quickly, very courteous and had the heater going in five minutes. He didn't even let us buy his lunch. Whenever the water heater goes out we will buy the next one from Swan's. All their products and services are the best.

I really appreciated the professional job Dylan and Isaac did when they replaced the furnace at my daughter's home. They were very efficient, dependable, friendly, and respectful of our home. Thanks for doing a great job!

We went for the works by getting new AC, and replaced our water heater and furnace. These guys were amazing and got it all done in a day! This team of men were very enjoyable to work with and meet. Did everything as promised and the equipment is excellent!

Experience, response, thoroughness are the first three adjectives that come to mind when I think of Swan. We have four furnaces here on site that they shepherd for us and have never failed to assure proper function!

Rob Q installed our new air conditioner this summer. We love how quiet our new unit is! And Rob was wonderful to work with, polite and professional with us and his coworker. He took the time to answer all of our questions and made sure we knew how to work our new high tech thermostat.