Integrity Home Contracting

Integrity does quality work. You pay for what you get- prices are higher than other companies, but work is done right the first time with no surprises and they guarantee their work. We made the mistake of passing them up the first time we did repair work on our bathroom and were right back in the same place 2 years later. Didn't make the same mistake twice!

WARNING - be careful using this company! Not sure where to start, but this company cannot handle large projects and they completely failed in the renovation of my house and cottage. They gladly took on my requirement in Jan 2020 and it was their biggest paying job they had. You would think they would rally around that and make sure that schedule, cost, quality, and communication were on point.

Didn't happen. At all. They don't use schedules, they don't inspect for quality, and communication is non existent. I insisted on having weekly meetings because otherwise they wouldn't communicate with me. I would just get invoices out of the blue for work that wasn't complete. I was also their quality control. They didn't check their subcontractors work and then would get annoyed when I pointed out issues.

I had about 6 PMs over the past 16 months. The original salesman turned into the first PM then went dark. Two other PMs took over after I questioned who was in charge and they both failed miserably. They brought in two new ones who started strong with good communication and then they quickly fizzled too. The owner then decided to PM after waking up from 6 months of being MIA and that was only after I threatened to cancel the contract.

I would think the owner would want to make sure his biggest client was happy but obviously that wasn't the case and it permeated throughout the company. The cottage was supposed to be done May 2020. The main house, August 2020. I'm writing this on 4/6/2021. They just finished the cottage (10 months late) and the main house is far from done (almost 8 months and counting).

I terminated the contract today and it feels so good. I brought in two painting companies to inspect the kitchen cabinets that need to be redone (for the 4th time) and they both commented on the poor job Integrity did on them. Let me just say they thought using spray paint out of a can was a good idea for the cabinets. I'll be filing a complaint to DPOR this week and if they don't reimburse me for some items they've damaged I'll be taking them to small claims court. Contact me if you want any more specifics and I'll be more than happy to warn you if you're considering using them. I have a book of complaints.

We hired Integrity to do a small construction project building a wall between two separate showers. It was an unusual starting place with two distinct showers but no privacy. The wall was build and tile installed and walls painted. It looks like it was originally built this way! The tile is a perfect match. The project was completely quickly as projected.

We are thrilled with our two "new showers!" Because we couldn't live in the home during the project integrity's use of the BuilderTrend software made communication easy and we loved the photos posted so we could see the progress. Have already hired Integrity to do a more extensive plan for renovating our home.

We had Integrity Design + Build add a screened in porch to our home. John Struckmann was very informative when he first replied to our addition request. We love the design and working with the crew was a very good experience. Raymond managed the job and quickly answered any questions that came up. Chance, was outstanding, very caring and particular when working on our addition. We can't say enough good things about our experience and highly recommend Integrity Design!

Written by, , Corey Taylor: Pay attention to the contract before signing. They have a payment schedule where there's a "time and material investment range" with a "TBD** amount due at completion". So the "estimate" is not a fair assessment of what will be due at the time work is completed. My elderly mother found out the hard way. Also, apparently there is no local presence of the company except for the workers (who by the way are professional and talented). The customer service is NOT what it once was.

We had our roof replaced and our front porch wood railings replaced with composite railings. Everything from the initial estimate through job completion was handled very professionally. We are extremely pleased with the results!

Working during this Covid crises has placed added burdens on everyone but despite that we were very happy with the response of the workers involved and in particular, Chance Dickerson our job foreman. What a gem he is. He made sure our home and it's carpets/floors and walls very well protected, he and assured all would be ready for the next work day.

The job naturally took a bit longer due to Covid caused delivery issues but, even at that, it was completed in a timely manner. We are thrilled with the installation of our new steam and bath system and remodel and highly recommend all the people who had a hand in making our bathroom a reality.

Pretty much a full first floor remodel with complete kitchen redo. Integrity really spent a lot of planning time on working through some complex challenges to what we wanted and their creativity and engineering really came through. Our expanded kitchen is unique, functional and perfect! Came in on budget with extras!

Integrity did a screened porch addition and deck rebuild at our home as well as painted the exterior of our home and a few other small jobs. The work was top quality. It turned out better than I ever imagined. Small delays in getting started but nothing unusual for this area given the amount of construction going on. Personally, I would rather have good quality work than timely poor quality work. I will use them again for projects in the future.

I have used Integrity for projects big and small since 2012 and keep coming back! The whole team is consistently responsive and pays attention to detail. Importantly, they genuinely care about providing a quality product and work through any issues along the way. Anyone who has had any work done on a house knows that, inevitably, something 'happens' and having a trustworthy provider is immensely valuable.

We've chosen Integrity for all of our major house work across two houses: - Kitchen remodel - Whole first floor flooring refinished along with a section of flooring replaced to match - Kitchen cabinets fully repainted, soft close hinges installed, and custom glass windows added to some cabinet doors - Interior painting - Recessed lighting project for a full floor - Pending work on a deck I highly recommend Integrity!

We have used Integrity Design for multiple projects in our house, that have ranged from both interior and exterior painting, door replacement, flooring refinishing, exterior trim replacement etc. They have always done exceptional work AND have always done things on time. They do a great job of communicating the details of a project, but before and during the work. I highly recommend them!

John, Ray, and team did a great job finishing our basement according to our exact specifications. They were patient and thorough and finished the job in a timely manner. I was very happy with their service and recommend them highly.