Great Lakes Heating Air Conditioning & Electrical

I've been with Great Lakes for years. That's the reason I keep returning. Friendly, courteous, knowledgeable service. From the first phone call to the very end. Helpful and quick response. Plan to purchase my future AC from them. Services: Install AC, Heating system maintenance, A/C system repair, Heating system installation

Technician Matt arrived on time and did a great job explaining what he was going do for the annual check up on our A/C. He's been at our house before and always does a great job! After he was finished, he explained all the things he looked at and offered some suggestions. No pressure; just some things to think about. Five stars for Matt and Great Lakes HVAC!

The men who came out, Elijah, and Jackson, were wonderful! They were Professional, courteous, well educated on the products and how they worked, and believe me I probably asked about everything and then some! They answered all of my questions, and allowed me to understand, which in this day and age is a rarity! Super nice, hard working guys, that totally need a raise! Yup I am talking to management here anyway, they came as strangers, but they left feeling like family to me, and for that, I am truly truly grateful

We've used Great Lakes for many many years and have always been incredibly happy with the services we received from them. They have always kept us informed on both our furnace and a/c for any potential issues. We recently had them install a new furnace, the last one we purchased from them lasted well over 20+ years so we know the quality of their products is as highly regarded as the Great Lakes team is to us as well. Entire staff is always very helpful and courteous. I highly recommend Great Lakes Heating and Air Conditioning!

We needed to replace our aging AC system and was very impressed with the care that went into the whole process. Jon ensured to explain everything thoroughly, and assessed the entire home to determine the proper size unit needed to meet our needs. He was very courteous, professional, and took the time needed to ensure all of our questions were answered and that we were satisfied!

We were shocked with how quick the installation was scheduled, as were were expecting 8 or more weeks and it happened the following week! When installing the unit, the technicians were extremely courteous and respected our home with the same care I would assume they treat their own homes. They never left a mess and removed all of the debris from the site.

The installation was really fast! After installation, we were given a full instruction on the new system and thermostat. We couldn't have asked for a better job! We highly recommend! Fast, professional, and great communication! Thanks to Great Lakes, and especially everyone on the team who helped to improve the comfort of our home!

Excellent from speaking to the telephone representative to make an appointment to the technician Matt coming to my house. My thermostat has stopped working I had no heat I called at about 9 in the morning he was here at 3 checked out my complete furnace changed the filter installed a new thermostat and did an excellent job. I highly recommend.

I was very impressed with the service I received today. Brad was on time and did a great job explaining things including my need for a humidifier. I will be looking in to purchasing one based on his recommendation. Service: Heating system repair

Josh Mattke is so professional, kind, understanding, and very understanding of my disability. He is always dependable, on time, and his work is exceptional. He went above and beyond and discovered a problem with my furnace that could have proven dangerous if left unattended to. Josh deserves a raise! Service: A/C system repair

Services: HVAC duct & vent repair, Heating system repair Responsiveness

Thanks to their 24/7 repair service, we were able to have our furnace fixed within an hour or two of making the call. Sergio was great, he explained everything he was doing and was polite and professional. He's definitely got a return customer. Thank you! Service: Heating system repair

My husband and I were very pleased with the service from Great Lakes! The technician arrived on time and was very professional. He used his expertise and knowledge to quickly get our furnace back up and running. He also gave us tips on the correct filter to buy in the future to help extend the life of our furnace. We were very pleased with the service offered by this company!