Gate

Critical: Value I called the Gate Co. because our gate keypad would not open the gate. The technician came two times and was on time, well-mannered but did NOT fix the problem. After several hundred dollars we are no better off than we were to start with.

The gate company has been great to work with. They are very transparent on pricing. They are flexible on timeline when we have to wait for extended time periods on approvals from our corporate office. They are prompt on their service and have even gone above and beyond to fix other minor issues that may have not been on the service ticket.

Recently had a residential gate opener installed. Very satisfied. Would use again. Service: Installation

Had a technician come to our home to look at our gate that's been stuck open for 3 months he fixed it right away they also trusted us to pay the bill at a later time because we weren't home there was no haggle about us not being here he just went ahead and fixed the gate excellent customer service from the time we called in to the time of arrival thank you very much have a blessed day

I have used The Gate Co 3 times in the past year because of equipment problems on a10 yr old home swing gate system. Always professional, on time and affordable! Will call again the next time I have a problem!

Had them install remote openers on two warehouse gates. It took months to get done. When they came to do final install, they were asking me questions that they should have known the answers to. Ended up getting another Doorking dealer to come and correct their install. Worst experience with a contractor in my professional career.

Terrible company: installed two nuts that I provided on the motor's shaft, wiped the grease off shaft, "checked" the battery and solar panel output, and left; gate not working, didn't offer to go any further. sent me a bill for $300! don't use this company, agree with other reviewers.

I got a quote from the owner Wayne. After reviewing a couple other quotes we agreed to a price and the terms of the work. In order to finalize the order we decided to meet at my home to finalize the details and confirm the order. Wayne only wanted to meet during the middle of the day which is difficult for me because I have a job and work then. I offered to meet at 7:30 am or 4:30 pm.

We agreed to meet at 4:30pm last Tuesday. On Monday during the work day I got a msg from him stating" that after he reviewed the prices he agreed to the profit margins were to low and it was to difficult to meet with me because I only wanted to meet at the crack of dawn". We agreed to meet at 4:30pm this was to accommodate his schedule which required me to take off work much earlier than I normally do.

He obviously did not want to get up early or get home after 5 because he complained about traffic every time we discussed meeting. I do feel fortunate that I found out what I was dealing with before money exchanged hands and work began. I would beware that his connivence is a higher priority than the customer needs and satisfaction.