Duffy Frank H

I have 30 year old parquet flooring and an oak staircase that was badly in need of a refresh. The detailed quote I received from Chris spelled out exactly what work was going be done, and what to expect when they were finished. I'm happy to say the work done exceeded my expectations, with extremely high quality work done by Marty. Marty used a newly purchased sander specifically for parquet floors that produced amazing results!

This did create more dust than anticipated, but again an amazing job was done cleaning the areas. The attention to detail on the staircase refinishing was really appreciated as well. There was a lot of intricate work around balusters to deal with, and the work was done beautifully. Everything was finished with satin polyurethane, and I honestly think it looks better now than when it was installed new. It was a pleasure working with Chris and Marty, and they treated the work on my home like it was their own house.

We were in a hurry to get our entire 2nd floor's hardwood floors refinished, and Chris was prompt, punctual, and professional when squeezing us in on short notice, prior to us moving into the house. We needed two substantial patches to the old floors where the wood had failed, and the floors were damaged enough to need around 1/8 of sanding to take off all the scratches and gouges.

When it came to the floor refinishing work, Martin was awesome! He had excellent attention to detail and really put in maximum effort to make sure the floors came out great. I was super impressed to come by the house one day and find Martin on all fours, sanding out tiny imperfections in the second polyurethane coat, trying to get the finish to come out perfect. We couldn't have asked for anything more. We would definitely hire again (although Martin was so thorough we have no more wood floors to refinish at the moment).

This is a fabulous company and Chris Potts is the most patient person I have ever met. We walked through the job, he made his recommendations, quoted me a price and then the Pandemic hit. Fast forward one year, I worked with Chris to reschedule the job, worked around the schedule not once but twice and he never expressed any frustration. I recommend him to anyone wanted a truly professional experience.

We recently had our kitchen floor refinished and a section of our living room repaired due to radiator water damage. Both came out fantastic and I can not say enough good things about the work and this company. Chris is very organized and professional as were both Joe and Tim who put 100% into our job. Thanks for the great job all around!

I recently had a phone consultation with Frank. He did an excellent job explaining the refinishing process to change the color of Brazilian Cherry floor. Frank offered to consult with another floor finishing company where I live in the Metropolitan Detroit area. I would highly recommend Frank and Duffy Floors.

Chris, with Duffy Floors, guided us through the entire process of removing the red and darkening our Brazilian Cherry floors. We're unbelievably thrilled with the results. We live in Virginia and, thus, could not contract with Duffy Floors. However, Chris consulted with us and explained his entire system. from tools, to products to sanding methods, etc. Chris coached my contractor throughout the project, periodically reviewing our work as we went.

It was invaluable. Dying and staining floors can be daunting because there's really no opportunity to make a mistake; Chris provided the methods and the confidence to help make our project successful. The result is a very rich and deep veined look to our Brazilian Cherry floor. When the light hits the deep brown veins, it shines unbelievably. We're very impressed with Chris' generosity and expertise. Consulting on floor refinishing methods is a unique service and we're very fortunate that Chris took the time to share his experiences.

Wonderful experience and such a pleasure having Duffy Floors sand and refinish our 114 year old home floors. Very responsive and knowledagble. These are the experts and we had full confidence in them to take care of the job. Met with Chris, who walked us through his observations (floor boards, types of wood, recommendations) and his process. It was helpful to have someone who we could feel comfortable and could trust to get the job done.

They started and finished on time and as planned. We have another floor that will need refinishing eventually and we will be calling Chris back at Duffy Floors to handle the job.

We bought our home in the fall of 2018, a 100+ year old colonial with great bones and a lot of small projects to take care of. We had carpets in every room of the house, but hardwood floors underneath. Chris and his team at Duffy Floors were spot-on with the their quote, and went above and beyond with the repairs. Most of the hardwood was in good condition, but after taking out the rugs we found boards that needed to be replaced.

They found antique pine and were able to match the quality and color of the original heart pine floors. The team was also efficient, and even though they had more work to do than they thought once the carpets were up, they still finished within the timeline they quoted to us. Our floors look incredible, and we couldn't be happier. I would recommend them without hesitation.

I spoke with Chris on the phone and WOW what a knowledgable and nice guy. I live in Chicago and I have Brazilian cherry floors. Brazilian Cherry floors are naturally red in tone. I spoke to over 10 flooring contractors in Chicago and NONE of them know how to get the red out. I did one search online and Duffy Floors comes up with a simple, short, and the to the point video showing exactly how to do them. Chris had no financial reason to talk to me as I told him I'm from Chicago. I'm very thankful for Chris Duffy for taking the time to speak with me for over 20 minutes and helping me with my problem. You guys in Boston are lucky to have such a great company right in your back yard. Thanks again Chris and I'll post pictures of the job on yelp after it's done!

We found Duffy floors via a YouTube video that Chris posted about bleaching cherry floors. We have Brazilian cherry hardwood floors that were a dark, reddish tint. They were a real pain to keep clean and made the house feel too dark. Duffy came in on time and did the job in a professional, clean, and timely manner. The bleaching/pickling process really did the trick and lightened up the floors. Unfortunately, the poly was very soft and did not cure properly. Chris said that it was a reaction to the bleach in addition to the humid air conditions that caused the problem, so they came back to the house and recoated the floors with a different, harder, high traffic poly on a dry day.

It looks and feels amazing. With the refinished floors and a new coat of paint on the walls, we feel like we have a new house; lighter and more open. Problems and bumps in the road often seem inevitable with projects like this, but Duffy floors and Chris Potts took care of the problem and made things right. The floors look beautiful and we are extremely happy with the service they provided.

Frank Duffy did such an amazing job with my floors and Chris and Dean were a pleasure to work with. I highly recommend using Duffy Floors and I would absolutely use them again for future projects!

I can't say enough about the excellent service and fine workmanship I enjoyed in selecting Frank Duffy to refinish my now spectacular hardwood floors. These floor masters have been earning raves since 1927 and it's easy to see why. Chris Potts learned at the knee of his grandfather, Frank Duffy, so to say he's knowledgeable is a major understatement.

He was extremely helpful in helping me figure out how to avoid moving out all my furniture and surmounting other obstacles, and his crew was professional and responsive. I couldn't be more pleased!

Incredibly rude! The person who called me back is so full of himself that he's unwilling to be polite to paying customers. Don't bother to ask him questions about his services or experience, because he'll lecture you for not having done more detailed research before picking up the phone. He's also unwilling to come by to give an estimate except in the middle of the work day, suggesting that he's only willing to do work for the independently wealthy. In short, save your time and move on to the next. It's not like you'll convince him to deign to look at your floor.

Frank H Duffy refinished our floors (kitchen, great room, dining room, and two halls) while we were out of town. They did a great job and the 12 year old scuffed and marred floors look like new! And believe it when they say dustless.aside from some dust on light fixtures there was little to no dust in our house. They were absolutely trustworthy and stand by their work. And the estimate was spot-on!

After a tenant moved out, I discovered the hardwood floors had deep scratches and surface damage to the finish due to furniture not having floor protectors. I called three floor refinishers. Chris Potts was the only to return my call promptly. Within a couple of days Chris Potts came over to view the project. Chris explained clearly what needed to be done. I am very pleased in the job his workers did. I will happily recommend him to any of my friends and acquaintances who need floor refinishing or repaired.

They did a great job sanding and refinishing my kitchen floors at the end of a kitchen remodel - worked with our schedule and price was fair. But two things bugged me. First, sealant or varnish or whatever seeped into the carpet in the next room - about a 1/2-inch of crunchiness along the edge of the carpet next to the refinished floors. Our carpet is a medium neutral color so color didn't change, so probably not a big deal. Second, there's a dent right in the middle of my brand-new jillion-dollar refrig, at just the level of the floor sander, that wasn't there before. Makes me a little sick every time I see it.

I started shopping around to have a small area of floors refinished. Duffy floors was my first call and then I shopped around for other quotes. The other guys were affordable, but lacked responses, couldn't commit to a date and time. I called Chris back and he was able to fit me in next day and completed my project on time so I could list the property for sale immediately. Chris, Ryan, and Brian were all very professional, honest with expectations, and delivered a service better than I anticipated. My only regret was wasting my time calling around to other places. Thank you guys for tremendous service, keep up the good work!

We used Duffy Floors for a traditional hardwood floor installation, in our home. The crew was exceptionally careful in moving our belongings. They finished the project on time and the floor looked so good that we decided to refinish our sun room floor while they were there. They used a dustless hardwood refinishing system, that was extremely clean to start with, and then they did an outstanding clean up job. Chris Potts supervised the job, and he was a pleasure to work with I would recommmend Duffy Floors to anyone considering hardwood work in the Boston area.

Had Frank H. Duffy Floors, Inc. Refinish all of the wood floors in my house in Winchester, MA, before I sold it. The Duffy Crew refinished 5 rooms downstairs and 3 up. Chris Potts managed the job, and made sure everything was perfect. At the time the floors were repaired, Duffy was using a dustless system, and I was impressed with the results of their dustless hardwood refinishing technique. The job was clean and professional. When we put the house on the market, we sold it in the first week. And we got $25,000 more than our realtor's original estimate.