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Fisher Pools is a family owned business, operating for over 42 years from one location in the Village of Hamburg, New York. Although we aim to supply our clients with friendly mom and pop service, we do recognize the need to carry a huge inventory of pools, spas and related accessories.
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Reviews (8)
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Theresa Lysek
Sep 26, 2021
Sydney was very helpful today when I needed my pool water checked. She told me all I needed was some shock when Colleys said that my pool water was very acidic and had me spending hundreds of dollars on chemicals. I'm so happy I no longer use them. Thank you Fisher Pools for actually caring about your customers and not just seeing dollar signs. Highly recommend Fisher Pools for your pool needs!
Mary Murray
Jul 27, 2021
Very knowledgeable staff. I highly recommend them. Their business is a Hamburg staple.
Tuna Can
Dec 15, 2020
Great customer service. They had just what I needed to fix my pool.
Kay Conrad
Nov 20, 2020
Staff is friendly, knowledgeable, and helpful. We travel 25 miles up there just to get our water tested. That's how much we trust them!
Kathy DAngelo
Jun 19, 2020
Poor customer service. Asked for estimate on pool equipment & installation in early June. Pro: Store rep did show up, just not on scheduled date; we called to ask where he was when appointment wasn't kept. Con: we've been waiting ever since for the estimate, despite multiple calls to the rep ( it's 7/16 today). A competitor was here last week; he didn't leave the driveway until he completed and presented his estimate. That's how it's done, Fisher.
James Maloney
Jan 05, 2019
Very bad experience. Handed over $5,000 cash for deposit on hot tub. Was told 3-4 weeks. Kept getting told it shipped and then told there was production problems, didn't ship. He couldn't even keep his stories straight. They took my $4000 balance payment and told me they'd make sure it was delivered when I wanted. Told him any day of the week and he said he can't. Told me mid-day Saturday was the only thing he had even though I told him I wasn't home. I strongly do NOT recommend this company, especially if you pay with cash.
Peter Schlee
May 12, 2018
Ordered a cover for our hot tub, 2 months after order we call and they say it was screwed up and would have to be rush ordered. Sales guy said he'd call back in a week or so. That was over a month ago. Pretty pathetic customer service and a classic case of this guy promising everything and delivering nothing.
Ricardo Ski
May 05, 2018
Great place with a personal greeting. Cory is the best, all the staff is more than helpful. Unlike other places who don't even look you in the eye.