Big D Roofing

We have used Big D for many years and many roofs. Always happy with excellent service. Never had a problem.

Critical: Responsiveness I called several times to get a roof repair quote and was not called back for about a week. After I spoke with Arturo he said he would send a quote within the week but never sent one. I'm now searching for other companies.

I called them they sent a young man to look at my problem, said they would email me a quote waited a week never got one so I called back the girl said have someone call me with the quote. I gave up had a different company come and fix it.

Had a great experience with Arturo at Big D Roofing. Excellent customer service, and dedication. Thank you Arturo for taking the time to meet on your day off and not making us feel rushed or ignorant. We had alot of questions and he helped us to make the best decision. Will be using him again for sure!

Arturo has taken excellent care of my clients and has gone out of his way and on days off to attend any matter we may have. He's a great guy and takes the time to go over any underlying issues. Honesty is important in this industry and I've had Arturo be very fair with clients and let them know when they honestly just need a repair. I just wanted to say thank you to you and your team for showing us excellent customer service and keeping this local business at a 5 star rating. We will absolutely continue to have you help our clients and appreciate you very much.

A small roof leak development in my 15 yr roof I made one call to Big D and I immediately was put on the schedule for a new roof. The 8 person crew that came to my home was efficient, professional, and extremely hard working. At the end of each day all debris was collected and put in the trailer. They were very respectful and quiet, if that is possible, while putting on a new roof. Experience is crucial In this type of project and Big D did not disappoint. It was a pleasure to work with everyone. Thank you for an excellent job.

Came to our house 3 times to assess water leak. Promised an estimate 3 times. Never heard back. That was 2 months ago. Waste of my time.

I've known Big D for over 25+years, Terry and Larry are great. I had a recent experience referring my neighbor. The storm came through over the weekend and not knowing my neighbor had damage. I told her about Big D and assumed to her they might not come out until Monday. To our surprise guys came out on that Sunday to inspect roof. I really appreciate what they did. Thanks Big D

I was referred to Big D Roofing from a member of my church. I've been cautious of contractors due to some issues I've had in the past. They worked around my busy work schedule to come out and give me a bid. I got a honest appraisal, even came in a bit under the adjusters report. I have a small home and they were finished with job in a day. What made me really feel comfortable with Big D was they are local to DFW, not storm chasing contractors, so if I ever need to call them for warranty work which is 2 years I know they will be here. Based on the banks inspection though I don't think that will ever happen. If you are looking for honest, professional, & quality work give Big D Roofing a call first.

Professional and trustworthy. A definite great experience. I researched several roofing companies and settled on Big D when a contractor friend recommended them. I'm very happy with my choice. They did all the work they promised and cleaned after themselves.

Big D put the roof on my house when it was built in 2013. When we just had the hail storm that came through Frisco March 26th, Big D was one of the roofers we asked to come inspect our roof. They were actually the first company to come out. We were glad to hear, we dodged a bullet and everything looked great. No damage, we did not need a roof. Three more companies came came out and our insurance adjuster and all told us our roof was a total loss, we had holes in shingles, our gutters were destroyed, we had a broken window, damage to our air conditioner, our garage door and window screens. I would NOT trust Big D to evaluate anyone's roof