Mite-E Exterminating

I've been using Mite-e for years to service my residence for preventative insect treatment. Most recently had a hornet nest show up in a highly trafficked area of my yard. Their technician showed up within 25 hours, removed it and was gone before I knew it. No charge as it was included in my yearly service contract. Great value, service, responsive, and I highly recommended.

I had some strange looking little flies coming from the basement. They installed a UV bug attracting light with a special attractant for the critters. Done, gone is just couple of days. Good price, service was professional, courteous and on time. Great folks to work with.

Josh and his team are amazing! From years as a Realtor and exclusively using Mite-e to my own home servicing needs-they have been nothing short of First Class Service, knowledgeable, respectful, timely, and willing to go the extra mile. I will always recommend Mite-e, they are southwest Michigans best in pest control and customer service!

Technicians are thorough and are personable. We started an annual contract with Mite-E Exterminating when we lived in Paw and Paw and when we moved to Otsego - they still service us! It's a large enough company to accommodate but feels like a small company with how they care about their customers. Between two kids and a dog it's amazing how we don't have any issues with spiders, ants, etc. Money well spent. Great company with great people!

My wife and I had them come out to my house in Portage, MI and spray some bees that had gotten into my brickwork. I typically take care of these problems myself. However, after eight cans of bee spray, a professional needed to be consulted. Mite-E came highly recommended, I now know why. Mite-E took care of the bees in 20 minutes. on one trip! Mite-E was fast, reliable and reasonably priced. The best part of the service was the professionalism and great demeanor carried by all the people that I interacted with. Please keep up the good work.

We've had a great experience with Mite-E Exterminating! They have always been accommodating and polite. When they started, there was no guarantee these pesky stink bugs would be totally gone, but they are! It was normal to count 13-20 stink bugs in our house, now it is rare to see one. Love the staff and their work!

I have to say that the crew at Mite-E was fantastic. After nearly a month of no use, a group of Hornets decided our tool shed was a great place to live. Fearing for my kids, and worried about how to proceed, I contacted Mite-E. They sent Nick right out and he was professional and quick. He left the area cleaner than he found it sans one giant nest. Definitely my new go to guy!

The staff and technicians from Mite-E have always been timely and professional. I have worked with them for many years and if I have an issue with pests they are always quick to respond and work to resolve my situation as quickly and efficiently as possible. Quality customer service will always retain my business!

So our worthless realtor highly recommended this company. We received a wonderful and costly lesson of why cheaper is not always better. At first we were relieved that the pest inspection was going to be something reasonable (more than half the price we thought we would pay) after talking with our realtor friend in Grand Rapids who said they can vary between under $139-$189+.

This being our first home and my fiance with a new job every penny counts! According to our our pest inspection we were essentially "pest free" as nothing was noted about any issue. From our very first night in our new home we had chewing and scratching in our walls throughout the night. This was basically every night. Our first week there we found a OLD dead mouse under the sink as we were cleaning (this was in no way hidden and very obvious) and had to clean up poop under the sinks and drawers.

To top it off there were several LIVE mice my pregnant fiance had the joy of dealing with while I was at work. We ended up getting a house with a established mouse problem that anyone with two eyes could have easily seen. What a joke! After our first week there was a quick realization that we had been completely screwed. I felt very cheated and used. even though it was such a small amount that we paid.

Thinking back maybe I should have known better since it was so cheap. Really it was more the lines that they had such good reviews and our realtor spoke SO HIGHLY about them that made it the most upsetting of all. To make matters worse I talked to several friends about what happened and two of them had a similar issue with this SAME company coming out and missing obvious things.

I have no idea what goes into a quote "pest inspection" but apparently it is not much! So fast forward we obviously did not call them to come and take care of the issue and instead had Orkin (I guess using a household name is a smarter idea then small business) come out. The rodent issues had been so bad that our attic insulation was essentially trashed. Seeing pictures of it it was scary of how bad it really was.

Who ever would have thought that mice would be in your attic and would be able to actually do damage to your insulation. Luckily Orkin had payment plans and we were able to get the mice issues dealt with and our home and attic back to normal. The short version of this is do your research on who you hire and if it's to good to be true it probably is.

Great customer service is truly seen when you have an issue. I called today (a Saturday) after seeing they'd been out for a prepaid termite service and noticed the top of a bait trap that was gone had not been replaced. I received a call back within an hour, an apology, and an offer to come today to re-do the service. Morgan did everything right for keeping a customer. Showed up as planned, apologized again, took care of all the bait stations and updated their system map of the stations at our home for future service consistency. In addition, they noticed carpenter ants and sprayed the house for free to make up for the inconvenience. Thank you!

Absolutely the best in the area! Customer service is exceptional. They provide great information without trying to up-sell on a treatment you might not need. Stop looking and call them NOW!

I used this company for a mouse problem and for mosquito and insect spraying. They stopped by to look at my home for the mouse issue we were having, placed bait and traps and looked, somewhat, around the house to see where the mice may be getting into. I got a quote for the mosquito and insect spray and decided to go with them. They did not spray that day.

They were supposed to come back within 10-14 days to look at the bait and traps and start the spraying. They never came back for either service. I never heard from them again. I received a bill, for the spray, to which I called about, because I had never gotten the service. They apologized and I was told they would call to schedule a time to come back out and check for the mice and I would still be able to get my May spraying service. I never heard anything. It is now mid June and I have never heard from them again.

Quick to respond, thorough in explanations, showing me what was going on with wood beetles in my new to me old home - I am well pleased with Corey Dean and Mite-E Exterminating.

My wife had an ant with wings on her pant leg and another showed up in our car. I was worried that our new house was infested so I called this company because they were rated highly on Angieslist. Very happy with this company - Mr. dean came out to the house and thoroughly inspected and found. nothing! No charge for looking, no "well, just to be safe." It's hard to find honest businesses these days, but I trust these guys and I will use them if I ever have any trouble in the future

We have used Mite-E twice; once for our home inspection eleven years ago and again this week for an annoying ant problem. Our household is completely chemical free because of severe allergies and not only was Mite-E sensitive to our needs, but they were willing to offer advice for our problem - at no charge. Even though we were not able to actually purchase any products or services from Mite-E, they were honest and upfront about their methods, which is more than I can say about another bug company in Kalamazoo. While we still have ants, we at least have a starting place for getting rid of them and I will not hesitate to recommend Mite-E to others in the future.