Thomas Custom Builders

We're in process of getting bids on a deck/exterior office space remodel. They were very responsive to our initial request, and we talked to one of the owners of the company via phone and in person within 7 days of our outreach. The project is probably too small for their level of services, but we will definitely consider using them for a future, more complex interior home renovation. They were very nice and giving of their time and expertise, and their build process seems very professional and polished. We had an excellent experience with them.

Was thrilled with the craftsmanship and quality of their work! Team was hardworking, punctual and kept us informed during the design and build process. Prices were competitive and have recommended to numerous friends!

I am taking bids for an addition. I wanted to consider this company until I was told their process is to give me bid range on internet and online back and forth without ever coming out to set eyes on the property and the bid would be adjusted later as details got fleshed out. Seems lazy and risky. Once committed the costs could go anywhere. I declined and moved on.

Extremely rude and condescending over the phone. Called himself an arrogant individual. Didn't bother to listen to the details provided. I'd rather my builder be patient and tenacious as opposed to arrogant and condescending. Save yourself some time. Don't bother calling.

We are thrilled with the end result! We appreciate all the hard work that went into the final product. From all the TCB staff to all of their sub-contractors, the products and workmanship we received were top-notched. The onsite employees were always available for addressing any questions or concerns and were always cordial and professional. Our house was left very clean and organized every night during the renovation. We highly recommend Thomas Custom Builders to all of our friends and neighbors.

We chose to work with Thomas Custom Builders (TCB) because they came highly recommended by a neighbor who had similar work done and were very satisfied with their outcome. Overall, we are extremely happy with the work done by TCB. They did an amazing and outstanding job! They had a contractor on site, on time every day. Brian S. was professional, helpful, patient, hard working and skilled both in managing subcontractors and doing work himself.

I trusted him with our home and would work with Brian/TCB again easily. I have already recommended their company to others. TCB added a master bedroom suite and renovated a few other parts of our house. TCB finished earlier than expected. Our neighbors couldn't believe how fast the addition was completed and how well done. Any additional costs from the original budget estimate were due to our choice to add more work.

I waited to write a review. I wanted to live in the addition for a little while to see how everything holds up. We've had only minor things arise and have been very pleased with the responsiveness of Brian and TCB to come back out and check on things. They came back and fixed a few things, all done at no additional cost to us. I have worked with contractors before but nothing on this level.

It wasn't perfect, there were concerns that came up. I had to learn that this was major construction and with major construction comes mess. Brian and his team addressed our concerns and remedied any issue fairly. With so many negative stories I've heard from people who worked with other companies, I am so very thankful that we had such a good experience and ended up with such an amazing result. We love it and have received many compliments.

We had a wonderful experience working with TCB from start to finish on our home addition. We added a master bed and bath, unfinished basement, and screened in porch. First and foremost, we went with TCB for this renovation because we felt like they provided high quality services at a competitive price. We felt very comfortable undertaking a big project like this with TCB because unlike some of the other builders and architects we met, TCB listened to our ideas and concerns and helped us to visualize exactly what we need in a renovation and within our budget.

They worked with us patiently through changes in ideas and scale of the project. Then throughout the actual renovation, the TCB staff were amazing. Brian was onsite the entire time, overseeing every aspect of the project, with absolutely no issues. It was great to have the same person there every day and it was very clear that he knew exactly what he was doing and what we wanted/needed.

Work was always done within a reasonable time frame and with high quality. The TCB team finished everything within 3 months, which was even faster than we had even anticipated. We would absolutely recommend TCB to our family, friends, and neighbors and use them again.

TCB did a complete kitchen remodel for me and were a pleasure to work with. They treat their clients courteously and professionally while providing the know-how to help you achieve your project on time and on budget. I highly recommend them.