Three Way Plumbing is a family-owned plumbing contractor servicing Charlotte, North Carolina and the surrounding areas, such as Huntersville and Concord. Since 1997, we have been providing solutions that maintain home comfort and improve your quality of life. Whether you have a broken water heater, leaky toilet, or clogged drain on your hands, Three Way Plumbing is here to help. Give us a call today at 704-795-9349 to speak with our expert plumbing technicians about the repair, replacement, or installation you need.
Follow us
Services
Three Way Plumbing is a family-owned, female-operated plumbing company servicing Charlotte, North Carolina and surrounding areas. We have over 20 years of experience providing services that maintain home comfort and improve your quality of life. Learn a little more about us to find out what makes our company unique.
Apply for this position if you want to be part of something bigger than just a job. Make this career move and find exactly what you're looking for. North Carolina is a great place to live! We view our team members as an investment. We provide all the training and guidance necessary to take your career to the next level while being part of a growing team.
With over 20 years of experience as a trusted plumber in Charlotte, NC and surrounding areas, we have proven our ability to provide fast, high-quality plumbing repair, replacement, and installation service. Our friendly team members are dedicated to getting to the root of your problem, not merely a band-aid fix.
A complete and thorough evaluation of your individual situation. We'll review options for repair and/or replacement with you to help you make the best choice for your home and situation. Pricing and warranties in writing before we ever start any work so that there are no hidden costs and you can make an informed decision on how you would like us to proceed.
Reviews (3)
Thomas E.
Feb 22, 2021
I've used Three Way for several years and over 3 major jobs replacing master bath fixtures, a grinder pump, and a hot water heater. Every time we've used them they have been responsive, fairly priced, and done a good job for our family. The last time however, they really showed me why they deserved a 5 star rating. After having our hot water heater replaced in last 2019, and having loved it for about a year and a half, we began to find that hot water was sporadically not available. Called in Three Way to take a look since it was still under warranty and they were out within a day to look.
After about an hour of checking, they determined that part of the "brains" of the heater needed to be replaced. They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days. Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part. Unfortunately, the day came where the part was expected, and it never showed.
After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected. They showed up with a new system completely and had it replaced in less than 3 hours. They stood behind their work, even when it wasn't THEIR work that was the problem. Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.
After about an hour of checking, they determined that part of the "brains" of the heater needed to be replaced. They contacted the manufacturer and had the part shipped to me directly where it should arrive in a matter of days. Of course Murphy's Law kicked in, and literally a day after that the hot water heater stopped working completely and we were facing several days of cold showers waiting on the part. Unfortunately, the day came where the part was expected, and it never showed.
After contacting Three Way and letting them know, they reached back out to the manufacturer, and when they were unable to get the part tracked or any type of assurance that it would be to me as promised, Three Way did something I never expected. They showed up with a new system completely and had it replaced in less than 3 hours. They stood behind their work, even when it wasn't THEIR work that was the problem. Been a long time since I've had a company that was willing to truly go above and beyond, but this is definitely one of those companies.
Mark A.
Oct 29, 2019
We had been having an ongoing issue with a slow and stopped up drain in one of our downstairs bathroom sinks. No matter how much liquid plumber I pour down the drain, the issue would persist! Decided to call in a plumber and was given 3-Way Plumbing as a recommendation from a neighbor. I called late (after hours) on a Saturday and expected to not hear anything until Monday.
But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.
But on Sunday I received a call from a nice lady that helped me set up an appointment for the next day. They arrived within the 2 hour window I was given, diagnosed and fixed (snaked the drain) the blockage, and all at a price I was happy to pay. I hope I don't have to, but I will definitely use them again for any future plumbing needs.
Shirley D.
Jul 11, 2015
I had granite countertops installed by Carolina Granite and unbeknownst to me, they do not reconnect the plumbing so I contacted 3 Way Plumbing since they had been to my home from a home warranty issue I had and I was satisfied with the work they completed. I only needed a faucet installed and the plumbing reconnected (dishwasher, garbage disposal and PVC pipes for sink).
The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.
The PVC pipes were practically brand new since the garbage disposal was replaced last December. I was charged $757 for this work and feel this is highway robbery. I didn't ask for the pipes to be replaced which they were and it took less than an hour and a half to complete the job. My advice after this expensive experience is to hire an independent plumber who doesn't pass their overhead onto the customer as you'll be paying for their high tech work vans and advertising costs.
