Eddie's Glass & Mirror Service - Columbus

I have used Eddie's Glass & Mirror for years and I have never been disappointed. Tonia and Scott are both very professional and make sure that job is not only done correctly but in a timely manner.

Excellent place to have mirrors cut very friendly and excellent service

We used Eddie's Glass for a new glass shower enclosure in our bathroom. They did a wonderful job. The service was prompt, very professional, and high quality for a reasonable price. I will definitely use them again in the future.

Eddie's Glass and Mirror has always been quick and friendly service for all of my glass. I recommend them to anyone.

I don't use Eddies a lot, but when i do, they do a great job! Reasonable price w/ timely service.

I was supposed to have my windshield fixed but, after ordering the wrong part and thus delaying service, he allowed the person who broke the window to revoke the payment he owed to fix it. Taking sides in personal disputes is bad business

Just hearing about the way this guy does business makes me angry. I don't like safelight but don't wanna give this place hard earned money either.

Very prompt to my request. Completed installation in timely manner.

I couldn't be more happy with the service and quality work I received from Eddie's Glass and Mirror service! They were very professional and quick to get my window fixed! I would highly recommend their services!

Customer service in definite need of improvement. I am a contractor and brought a window to be repaired. I was told it would take a week or so. After the second week of no response I called and found out that the window was completed and had been sitting in their office for a week. They did not notify me that it was finished. When I followed up, they claimed to have tried to call, but that my phone was out of service.

I explained this was impossible, as I had gotten dozens of calls everyday. They responded very rudely basically accusing me of lieing. This is what really rubbed me the wrong way. Mistakes happen, take responsibility, and it would've been fine. Or if you called as you claimed and if by some crazy fluke of a cell tower being down or something happened.

Why had you not tried again to call? Also them not being open on the weekend means I still have to wait till Monday to pick up the window. So 21 days without a window. That is not good. If I hadn't followed up would they have just let it sit there indefinitely? It was bad service, but their response was unacceptable and I will not use their business again, and would not recommend them to anyone.

Scott got our rental fixed up nicely after a tenant accidentally broke a window. Would recommend!

Great Business- My company has used Eddie's Glass for several years and they are very reliable, timely, provide great work and the customer service is awesome. Good people and very helpful!

Here on time, very courteous and cleaned up all my broken glass from my break in.