Butler Heating & Air Conditioning of Meridian

These Guys are amazing. From the first phone call to the installation they were outstanding. Would definitely use again. Services: Install AC, Heating system installation, Install thermostat

Rocky along with their secretary are amazing! They are soooo easy to work with and they are amazing at communicating things with you. I would 100% use them again! Thank you guys for everything! Services: Heating system repair, Heating system maintenance

Rocky was helpful, thourough and kind while addressing our AC issues. His professional expertise led me to sign up for their yearly maintenance program and I look forward to my next maintenence service! Services: Heating maintenance, AC maintenance

The installation crew was on time and professional. They did an excellent job. I had many questions and they took time to answer them all. I did a lot of research on HVAC systems and the most important part of the system is the installation. If it is not done right you will have problems. These guys did it right. I watched them work through out the day and I was impressed. I highly recommend them.

Excellent service and so helpful determining our AC issue. We were back up and running in no time!

Excellent service and sooooo helpful determining our AC issue. We were back up and running in no time! Highly recommended! Service: AC repair

Came to do an initial inspection, we signed up for the service agreement. Changed a few things then said all was good. Paid 800 or so dollars. AC unit upstairs quit working 3 weeks later and came back. Told us the unit they had just inspected had a bad part, 300 dollars, then came back and said another part needed replaced, another 175. After he does the fix, tells us it's an old unit and needs replaced.

Owner refused to credit previous visits to cost of new AC, even though they had literally told us 3 weeks prior it was good. Total paid to this company is close to 7k after new AC unit install. Will choose another vendor when my agreement is over. Not sure if this is a normal way of business but good for others to know. If it's a pattern, need to make sure others are aware.

Always impressed with the professionalism on the phone in addition to the professionalism shown at my home. Scott has been coming to my home for over 10 yrs now and he's always been helpful, polite, and caring. Thank you Butler Heating & Air for always taking such great care of me!

They flushed water heater as well. They have been coming for several years and I like them very much. They are polite, professional and are careful when in my home. They are always on time and get right to work. Service: AC maintenance

Right on top of getting my air conditioning unit fixed. Thank you so much guys! Service: AC repair

I have used Butler Heating for many years. They know what they are doing and are extremely responsive whenever I have problems. I highly recommend their service plan. You wont regret it. Service: Heating maintenance

We have been with Butler 10+ years. They are honest with the customer and professional. I have recommended them to friends and family. Services: Heating system installation, HVAC maintenance, AC repair

Prompt service and super resonable cost. Did not try to sell me anything which is a breath of fresh air when talking about HVAC companies. Will be using them again.

Heater went out this morning tech arrived by noon with a little finesse he got my 20 year old unit running. He was punctual, honest, and quality of work was through the roof. This is the third time I've had the pleasure of working with them and I will be using Butler to install a new unit this spring.

They were AMAZING. Had them come out for a second opinion and discovered that I was being duped by another HVAC company. My furnace was fine and if it actually DID need the repairs that the other company said I needed they would've been 1/3 the cost through Butler than what I was quoted by the other guys. I will refer everyone I know to Butler! Honest, prompt, and they explain things so you understand what they are talking about.

Always willing to work hard for the customer and fix whatever problems that come up.

Great company! Always willing to work hard for the customer and fix whatever problems that come up.

After purchasing my house in 2013, I called Butler 2 or 3 times for basic routine maintenance. (Being new to the area, I knew nothing about Butler - I just called the number on the sticker on my furnace, which was 17+ years old!) The bottom line is I could not be happier with a service provider! They are AMAZING! Everyone I've come in contact with are committed to their company and their customers, are caring, responsive and professional. Shawna in the Office has always been prompt, friendly, efficient and professional-just a DELIGHT! (Answers the phone late in the evening!) Scott has been to my house several times and always provides wonderful service.

He remembers me, my house and is incredibly thorough, polite, friendly and makes things easy! Fast forward to January, 2019. I called on a Monday because my furnace was acting up. Scott was there Tuesday morning and let me know what would be needed to get it up to speed. After talking through things, I came to the decision it was time to replace the entire furnace. Scott didn't try to "sell" me on anything.

He did, however, talk me through options and let me make my decision. By Thursday, I had a brand new furnace installed-the house was left immaculately clean-you couldn't tell anyone had been there! They completed the warranty paperwork for me-again, making it EASY! Go with Butler-you will not be disappointed!

Sean was amazing. Our furnace went down during a cold spell and of course on the weekend. Sean came out immediately and diagnosed the problem for us. Thrilled by their sense of urgency and honesty. Highly recommend!

Unfortunately, our furnace and water heater both broke down a couple of weeks ago. It was not surprising as both are over 22 years old. After doing some investigating we contacted Butler for a furnace repair and estimate on replacing the water heater. They arrived within two hours and were able to repair our furnace and provided a reasonable estimate for the water heater replacement. They returned first thing the next day to replace our water heater. Service was very professional and no high pressure sales, which I was very thankful for.

Butler Heating & Air came to my rescue in Jan. of 2006 when the furnace in my house died 36 hours after I moved in. The service is terrific & all the techs who have come to service my HVAC system have taken time to explain everything to me. I have the service agreement for a twice a year inspection of the equipment. I'm selling the house & found it sad to say goodbye to Scott who has always treated me with respect & great kindness. As a matter of fact, everyone working for Butler has been a joy to do business with.

Scott cane out at 5:00 to do a cleaning. Very thorough. Came clear from horse shoe bend. So kind to my little son. Highly recommend!

I called this morning around 9:30 when I learned that our A/C quit working overnight. Our regular HVAC guy was swamped and couldn’t make it out to help. My husband knew that one of his customer’s did HVAC…it was Jayme. He came out within 30 minutes of my call and fixed it in 20! He’s our new go-to HVAC guy.

Just a note of thanks, and to summarize what you did for us. Please feel free to share this letter with any prospective clients you may have, in support of your great company and staff. As you recall, we had another competitor of yours on our remodel project first. They agreed to do all that we wanted, despite our project not being the most typical.

Once on our project and after the actual furnace equipment was delivered and installed, this company suggested that they needed a 50% increase in their fee to deliver less than what they agreed to. After we put this company “on-hold,” we contacted two or three other companies, requesting their comparative assistance in our project. Clearly, your staff not only proved that you were the fairest company I dealt with, but also the most professional.

Your approach to our project resulted in a more thorough and efficient install than what we could have expected otherwise. Your staff continued to ‘bend’ with us, despite some of the challenges we put before you. Your willingness to work with us through this non-typical approach is greatly appreciated. After the furnace was installed, we found our unit to be factory-defective.

As a result, your staff denied the factory’s request to replace parts, and instead insisted on a new unit, because that’s what we paid for. Clearly, you have gone the extra mile for us in many ways. We thank you, we share your name with others, and we wish you continued success with your business. Very best to all of you.

In the last several years, I retired and closed my architectural practice here in Boise, and proceeded to design our retirement dream home. About six months after completion of construction, we moved into our home, only to discover that the heating / air conditioning system installed was totally undersized by about one half. With the air conditioning running 24 hours a day, temperatures would still climb to 86 degrees. Unfortunately, the subcontractor responsible for design and installation had just declared bankruptcy, leaving us to resolve the issue by ourselves outside of the general contractor’s 12-month warranty.

We contacted Butler Heating Inc for help. They promptly did a thorough investigation of our system, gave us an immediate written proposal, which we approved. Replacement equipment selected was in stock. Within two days they had a very competent crew on the job. They completed the retro-fit installation in one day. We found their crew to be very competent, pleasant, efficient, and left the project site very clean.

The system now works perfectly, without any flaws. From start to finish, this was a pleasant experience for us, and we would highly recommend Butler Heating Inc to our friends.

I recently used Butler Heating Inc to perform a check on my furnace for the winter and also to replace some filters. I have been using this company for about seven or eight years, and I will continue to do so. I would rate the company five stars! The staff is professional, and I haven’t had any problems getting the staff out here for the work. They are courteous when they come in, and they complete each job without making a mess. I find their service very efficient, so I would highly recommend them to other people.

I had a great experience with Butler Heating Inc. I had them come over for the fall to do some work on the furnace, and I was more than happy with the results that I got from them. The service was great, and I didn’t have any issues. I thought that the staff was professional, and they did everything perfectly. I would recommend them to other people if they asked me. They do great work, so I’m happy!

We have used the services of Butler Heating Inc for years now, and they are just great. They have installed heaters for us and always done a good job. They are always very prompt and responsive. Whenever we have had a problem, they are fast to come out. All their employees are friendly and efficient in what they do. Their customer service is excellent.

They are polite and helpful. The technicians are very knowledgeable and competent. Their pricing is probably very comparable, if not even more reasonable than other companies. They are just an excellent company, and we would recommend them highly.