Peachtree Service Experts

Jamel Smith and Steven did a thorough job checking out my heat pump system and making suggestions as to the service I needed.

I reached out to Peachtree Service Experts for a Lenox AC system repair. Steven was dispatched to diagnose issue. I was impressed by Steven's technical expertise and exceptional customer service skills. He provided alternative options and pricing to repair unit that was out of manufacturer warranty. He made the overall experience of dealing with AC system repair seamless. Having worked with other AC contractors, Steven takes pride in his work and raises the bar for the industry. I would recommend Steven & Peachtree Service Experts and look forward to working with the team in the future.

My A/C went out a few days ago when we were seeing 90 degree temps and Peachtree Service Experts was able to come the same day as the outage and assess the issue. They provided excellent service and the cost was below what I would have assumed it would be. They also have a fantastic loyalty program and stand by their work-cannot recommend more! My only knock would be on the person who answers their phones as their customer service was not the best, and the dispatch team who did not provide accurate times or great follow up, but don't let those things turn you away from this company, as the service experts were stellar and the value is unbeatable.

The technician first had attitude before he even got started. He told me there is no leak in my system when there clearly is. I've had other companies come out to simply tell me what the issue is too. Peachtree just doesn't want to fix the unit I bought from them which is broken, under warranty, and just under 5 years old. They rather wait for you to breakdown out of warranty, so they can rip you off and sell you another system.

I bought two systems from these crooks in 2017. This company is filled with crooked people who will rip you off. I spoke with the president of the company when they did the installation years ago, because they messed up so much. Even he was annoyed to deal with a actual customer. I gave them an opportunity to service the system they sold me this week less than 5 years later, and the rude technician did nothing but lie to my face. Peachtree service experts is a overpriced scam of a company that no one should be using.

Tulasi excellent customer service. I recommend this technician any day to my friends and family. Also he's very punctual. I expected him this afternoon. He was knocking on my door at 8:30 in the morning. Great work peach tree hiring this guy

I have used Peachtree Service Experts for over 10 years now, and I highly recommend them. They are prompt, courteous, and professional. My service today was for a start of summer checkup on their twice per year maintenance checkup plan. Stephen Kimani was my service technician, and he was very knowledgeable and helpful explaining what he was doing and describing the issues he found on my aging A/C system. I approved performing the repairs he identified, which he completed in the same visit. Now I feel confident that my system will be prepared for the coming summer months.

My aging AC and electric heat pump was 17 years old and they needed to go. Thomas & Ritchie came the next day and installed everything. Super friendly and very professional. I'm very happy with this service. they explained how to use the new thermostat and showed me all the work in the attic. I definitely recommend this company. No third party either.

Tulasi has been our Service Technician for several years now. He continues to provide excellent service and expertise combined with a professional attitude. He treats our home as if it were his own and it is very much appreciated. He goes above and beyond to provide quality service with a great attitude and personality. When we schedule our maintenance appointments we always ask for him personally and will continue to do so.

We had a problem with our furnace staying lit to keep the house warm. I called them around 9 p.m. to schedule service for the next morning. I spoke to the girl who answered the phone and I made an appointment. They showed up between 8 and 10 a.m. just as I was told the night before. Tom Avery from sales and Preston the technician showed up in two different vehicles but at the same time and met with my girlfriend and I.

They introduced themselves, we discussed the issues we were having, and they went right to work to check it out and give us a diagnosis. We were given a quote on what the cost was going to be with parts and labor and it was explained to us in detail and there was absolutely no pressure. Everything was very easy and they were very polite and professional.

Our furnace is working great now. Based off of this experience, I would highly recommend them. I would have no hesitation in calling them again if I need them in the future. Thanks Preston and Tom.

Amazing customer service! I recently got a whole new HVAC system installed to replace the existing 22 year old system. First, Josh was very helpful in understanding the range of models available, how they worked, and pricing trade offs for the system and memberships. The installers (Lawrence & Tom?) were very friendly and professional while over replacing the system.

I had a strange issue coincide with the install where a breaker was permanently tripped during and after install. Peachtree sent Michel out to check the installed system and some cursory breaker checks. Though he couldn't find any issues with the units, he was very professional and nice. They had a small mix up in scheduling someone to check the work originally but worked very hard to correct it when I called.

I didn't catch the name of the second support agent I talked to but he went above and beyond for me. Reggie at Peachtree later organized an electrician they often worked with the come out and check for the issue. The electrician was able to isolate the short over the weekend but not entirely determine what happened (since the cause wasn't found). It may have been badly timed "just old house things" or unlucky jostling from the install. Either way, I'm very happy with the overall outcome and the steps Peachtree Service Experts took to care for me as a new customer!

I was very pleased with the prompt and courteous service that I received today. Stephen and Winston were exceptional. The level and knowledge of the issue that we were experiencing was handled very efficiently. I would highly recommend Peachtree heating, AC, and plumbing to any and all of my friends. Thanks again Stephen and Winston! Keep up the GREAT WORK! Cynthia Lavergne

Stephen Kimani provided punctual courteous service to my home heating system, he provided good COVID safety measures, he explained his services, replaced the filter, cleaned the burners and left the area clean

The technician who came out was KC, and he was very professional and knowledgeable. Performed a quick and easy maintenance check, but was very thorough. He was also very mindful about wearing his mask and kept adjusting it to be sure it didn't slip down, which I really appreciated!

Peachtree has done a fine job for me over the years. Zee has worked on my units several times and always been friendly and helpful. Good work.

Stephen and Josh showed up at the start of the appointment window, so there was no “waiting for the technician to show” clock watching to do. Not sure about anyone else, but those windows always pass very slowly and are frustrating to me, so being in and out within the window was great. They were very professional and respectful of my home, wearing masks and shoe coverings while inside. They explained the process and did not find anything that required repair, thankfully. I will use Peachtree, again.

on time. Steve the technician very knowledgeable, professional, wore a mask and friendly.

Excellent and friendly service from a company that cares about its customers.

They are knowledgable, work with care for my HVAC, are friendly & willing to explain any questions I have.

I was very impressed with the technician, Stephen Kimani, when he serviced my heating/cooling unit. He answered all my questions in a patient and knowledgeable manner. I was also satisfied that, while he explained the importance of replacing the unit at a future date, he did not pressure me to do it immediately !! He calmly provided me with the plausible options and time frames.

He also answered my simple questions about the procedures of setting the thermostat. Overall, I would definitely recommend your company and, in particular, Stephen to others.

Jimmy and Tulasi waited for my husband and me to get home to check out our AC. They waited for us!! How awesome is that?? They were both so nice and professional and Tulasi is an AC ace!! I’d recommend PSE a million percent any day. Jimmy took time to answer all of our questions and Tulasi is the man for the job to get your AC running. They saved the day and we will always request Jimmy and Tulasi for service. Thank you PSE y’all saved the day and we appreciate you!!

Stephen was absolutely wonderful. such a pleasure to be able to trust someone who shows such honesty and integrity. I will request him for my next service.

Peachtree Service has been my HVAC service provider since moving in to my home and they have delivered outstanding service. The tech I always request is Stephen and he does GREAT work.

Stephen did an excellent job servicing our AC units. He explained everything he did and what to watch out for to keep them running well. He was very respectful of our home and very cocientious of virus guidelines and concerns. I highly recommend Peaxhtree.

Have had PSE for routine maintenance, installation of a replacement unit and emergency calls. In every instance they have met my expectations. Stephen, a service tech, is outstanding and I always insist on him when I schedule. He’s thorough and does an excellent 5 star job each and every time.

Zee was awesome. He was professional and very knowledgeable. He figured out that we only needed a filter replacement to get our heat back up to 100%. Amber was really great as well, she gave us a lot of different and affordable options for improving the quality of our HVAC system and water heating. I would definitely recommend calling Peachtree Service Experts!

They’re easy to schedule around our daily events, they are prompt and courteous, they explain what services they will perform, and then follow up with what they have done and when to expect the next service call. He made sure we were familiar with messages that appear on the smart control thermostat and answered questions I had. We have an annual agreement following the recent installation of a new HVAC system, with which we are extremely satisfied. Stephen was great!