Mobility123

Mobility123 returned/contacted us about the online questionnaire we submitted within hours. Natalie (our rep) was patient and knowledgeable about their processes, and how the chairs work and install. She provided pricing and guidance on the available models and explained what we needed to measure to ensure a solid fit prior to placing a deposit. The installer came out a day or so prior, and measured again to verify a smooth installation. Mobilty123 returned a few days later and installed our stair lift with expertise and no issues.

The chair looks great and works smoothly. I would recommend Natalie and Mobility123 to anyone looking for a chair lift for their home to support the needs of their loved ones.

Mobility 123 is an excellent company and we were completely satisfied with the purchase and installation of our stair lift. The company answered every question I had, patiently without the slightest pressure. The person who did our measure was prompt and thorough, the installer careful and competent and and Amber was pleasant, professional and courteous with us over a two week time frame in deciding which unit to purchase. The stair lift works beautifully and we are completely satisfied with all aspects of their company.

I did a Google search and found Mobility 123, due to their favorable reviews. We met with Natalie, out of the Hillsborough office, who was knowledgeable, informative and answered all our questions. It was a pleasure to work with her. She instilled confidence, trust and a friendliness that confirmed we wanted to do business with her and her company. Today, Jared, I believe his name was, was punctual, patient, friendly and very thorough. He did a great job! I would highly recommend Mobility 123 again and again. Great Job. Susan Alexander Princeton, NJ

I had to get a stairlift installed in less than a week. Mobility123 were the only ones to reach out and answer my questions quickly and efficiently. They were super kind and I highly recommend them to anyone. Will definitely be using this company if I need anything else!

We are very happy with the new chair lift and the buying experience was great. Natalie did a thorough job explaining the options and pricing, and the installation was scheduled for a few days after we ordered the lift. Jarred the installer was pleasant and efficient and was in and out in only a couple of hours, and he even graciously put up with our rowdy Lab pup running away with his tools a couple of times. Overall, a great experience. Would do it again.

Wonderful experience! We had an antiquated stairlift that was failing mechanically, and I became concerned that my Dad would end up on it when it decided to stop randomly on the stairs. Became a safety hazard. Called and Amber took my call immediately, had me send her pictures of current set of stairs by phone, and she had a technician at our home the same afternoon to take measurements.

Install was scheduled two days later. Installer was on time, professional, and very efficient. Highly recommend this company for your lift needs. Seamless process from start to finish and the chair is perfect.

I cannot say enough about Natalie and the rest of the team at Mobility 123. We purchased a stairlift and really knew nothing about them. Natalie was wonderful at explaining the different options and took her time in making sure we were educated on the machinery, installation process, and usage. Furthermore, the team there is not pushy at all as some other places were that we spoke too. Zach did our installation and again was a stellar person to deal with.

He took his time with my elderly mother to ensure she was comfortable in the operation of the unit and address any of her concerns. I highly recommend this team if you are looking for any equipment for elder care. They are also very reasonably priced compared to other units out there which was another huge plus for us!

Amber and the Mobility 123 installation staff were amazing. Price quotes were received within minutes of a quick telephone conversation and we were able to have a stair chair installed for my Mom within 2 days of my initial phone call. The process was seamless. It is a wonderful feeling knowing my Mom is safe using her stair chair! I would highly recommend working with this company!

My experience with Mobility 123 was Outstanding! Cassidy is a true asset to the company. She was able to answer all my questions and there was no "Hard Sell" just honest information. Tom who came to measure was on time professional and informative. Zach who was the installer was on time worked cleanly and explained the operation of the chair fully and patiently. I have already recommended this company to another person and will continue to in the future.

I did not have to wait even a day for them to come out and measure and then I had it very quickly a day after. Everyone there is professional and helpful. Shannon was the worker that put in the stair lift. She was wonderful, very professional and really knew what she was doing. The whole experience was great, quick and reliable

I had the most wonderful experience getting a stair lift set up for my mother thanks to Natalie Merizio. She was so helpful with pricing, advice and getting us scheduled so fast. She went completely above and beyond taking my calls after hours and assisting with my payment questions. The techs that came to install were fast and courteous. I was thoroughly please and will recommend Mobility123 to others without a second thought.

Thank you Mobility 123. My mother is so happy with her stairlift. From start to finish staffing was a joy to do business with. It really felt like a caring family atmosphere. Thank you also for the installers being so considerate and wearing the proper protective apparel during this pandemic. Upon entering the household, protective floor covering was placed and the chair was up and running in a few hours. Installers were so professional there was hardly anything to clean up. Once again, thank you for bringing joy to mom.

My parents had gotten to the point where they could no longer comfortably use the stairs to get to the second floor of their Cape Cod. I researched stair lifts and found a local company - Mobility123. From the salesman Ryan to the installation technician, everything was easy, quick, and efficient. I cannot express how wonderful it has been to deal with these folks. Highly recommended! Wish I would have had it installed sooner - my parents love it!

They installed the elevator in my new construction home. I also upgraded the system afterwards and used them for that work too. Like all elaborate systems there were some bugs to be addressed. My technician, Stephan, was amazing! He was professional and responsive throughout. When an issue came up one evening, he dropped everything and drove over an hour from his home to address it. I am very appreciative of their work and commitment to their clients!

This is a horrible company managed by a husband and wife that can only be described as evil. They were entrusted with a electric chair for repair and lost it somewhere. I had to file a lawsuit in Atlantic County Superior Court to get some compensation for their severe negligence but even after receiving a judgement, the owners still refused to pay the judgement until the Atlantic County Sheriffs arrived at their business with a court order to collect the judgement.

If you do business with this company after reading this review then you deserve whatever headaches you may likely endure. Buyer beware if when dealing with these business owners. They are ruthless when it comes to business ethics.

My husband and I love Ocean City NJ but my mobility is a bit limited. With some research we found Mobility 123 and we were beyond elated to learn that they would even deliver and pick up at our hotel. Awesome!!! We arrived at the hotel, checked in, the clerk handed us the scooter key and we were off on our adventure for the week. It was so easy and the cost was reasonable.

The scooters are well maintained and in almost brand new condition. Our hotel offers a covered scooter garage that enables you to charge your scooters was a huge plus. Mobility 123 are friendly and go out of their way to give you a positive experience. We had the most wonderful vacation and it was all due to Mobility 123. They are the BEST!!!! Thank you Mobility 123 for making our vacation GREAT!!!!

Hi Tom, I would just like to drop you a note to let you know how pleased we are with Mobility123. From corresponding with you to meeting with Ryan who was amazing to Mike who did a fantastic job with the installation. Everything from start to end was easy and effortless. Everyone was wonderful to deal with, and I just want to thank you again. The stairlift will make my mom's transition moving here so much easier. I will recommend your company over and over again. Thank you Lori B

Excellent, professional company to deal with. They did exactly what was requested in the time frame that was given and our project was a total bathroom remodel so a quick turnaround was very important. Mobility 123 goes above and beyond what is expected to make things easy for the client and they do a great job. We would highly recommend them if you are looking for a company that delivers a quality project.

They hooked my mom up! She broke both knees and Mobility123 put in everything she needed to get around her home easily and safely! Thanks

This company took the time to understand my family's specific need to build a wheelchair ramp inside the garage. Our salesman, Ryan, demonstrated his impressive knowledge when he offered modern yet affordable suggestions utilizing quality products that we were allowed to inspect before the project began. Ryan was willing to amend the original plans at the zero hour, and even more amazing, when we encountered an unexpected inconvenience after the project had been completed Ryan was willing to make the adjustment for us.

The ramp is strong. It doesn't buckle, dip, or shake when the wheelchair is occupied,when relatives use crutches or walkers, or full-sized visitors pound upon it. Needless to say, we are very pleased and highly recommend Ryan and MOBILITY 123.

Mobility 123 was the company we chose when seeking a chair lift, selected based on phone inquiries with several companies. I can definitively say now, that we picked the right company. Our chair lift was necessary when I injured a leg and wasn't allowed to put any weight on it. Since we have steps to get in our house, it was a necessity. We also figured it would come in handy when we get really old.

Both the gentleman who came and scoped out our needs, as well as the one who actually installed it, were knowledgeable, polite, patient, and helpful. The lift is great, and useful now, too, even though I'm healed. I still take it when I'm exhausted or stiff from driving 3 hours through traffic. Another thing -- the folks at Mobility 123 are available for questions. They are truly an excellent company to deal with.

I was in an immediate need situation just prior to a Holiday weekend, and Ryan made it happen for me. My wife had recently broken her hip and Mobility123 rearranged their schedule and installed two (2) new chair lifts for me the very next day. The installer Brett was awesome as well, being very efficient, neat with his work, and fully explained the use of the lift. I highly recommend Mobility123!

Getting old or disabled isn't for the cowardly. Both require facing hard facts concerning your living space. When my very elderly father decided he wanted to live with me in my two story home with a 48 inch front rise from ground level, I knew I had a major challenge. Ryan from Mobility 123 helped me to sort out my choices both with equipment and financial resources.

He provided me with contacts for our other needs as well. Mobility 123 was recommended to me by Catholic services of Camden County. I am very satisfied with the equipment and installation process.