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KC Water Heater KC Water Heater can provide you with all of the latest information on energy efficient water heaters. The new energy laws will require the energy factor to be at least .62 starting in 2015 on all tanks under 55 gallons. Tanks that are over 55 gallons will require an even higher energy factor. One of the most exciting breakthroughs in water heating technology has been the introduction of the hybrid electric water heater. This type of water heater has the quickest payback of any energy star unit.
Served areas
  • Lenexa, Shawnee, Olathe, Overland Park, Leawood, Mission, Fairway, Roeland Park, Prairie Village, Kansas City Missouri
Highlights and features
  • Energy Star Water Heaters
Associations and certifications
  • Licensed Master Plumber
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The picture below shows both the PRV and expansion tank just to the left of the water heater. These two devices work together to help protect your entire plumbing system. Water pressure can range anywhere from below 50 psi up to 150 psi on residential domestic lines. The maximum water pressure that should be inside your house is 80 psi. The expansion tank is calibrated to that set water pressure which is usually about 68 psi.
KC Water Heaters is a Google Guaranteed company, meaning we have been through a thorough screening process and background check. Owner Chase Thompson is a licensed Master Plumber with a Gas Certificate. All of the work is completed by the owner Chase. With well over 1300 installations completed you can be confident the job is being completed by one of KC's most experienced installers.
When having a new water heater installed you should ask for rigid copper supply lines. No flexible copper or braided steel if you can help it. Also try to avoid using shark bite quick connect fittings. These types of fittings are especially prone to leaking around water heaters particularly on the hot water discharge line.
I have read the reviews on this water heater and I must say that I have had no complaints with mine. That is why we opted to stay with the same brand. Our first one lasted 20 years. I don't know of a better recommendation than that. Chase was excellent on all fronts! Detail oriented, thorough, trustworthy, and willing to answer my many questions and share detailed insights into why he made certain decisions.
A thermal expansion tank is required throughout most parts of Kansas City when you are installing a new water heater. It's usually a good idea to measure your water pressure to determine the need for an expansion tank. A thermal expansion tank is required by the water heater manufacturer if your house is on a closed loop system.
Reviews (33)
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Paul Cheney
Jun 14, 2022
If you need a new water heater Chase at KC Water Heaters is the only call you need to make. He is very knowledgeable, professional, honest and meticulous. He will also save you a lot of money over some of the larger companies out there. For one thing, he won't try to sell you everything under the sun that you probably don't really need. I wish there was a company like KC Water Heaters for AC and all the other things that need service/repair/replacement in a home over time.
Brian Jenkins
May 17, 2022
KC Water Heater was able to return my call that morning, give a quote over the phone, and arrive on time same day. Chase quickly checked all existing connections and highlighted all areas that would be affected before he started. I couldn't be happier. If you ever have a hot water plumbing problem call KC Water Heaters first! Service: Water heater installation
Bruce
Apr 16, 2022
My old water heater broke and I called a few places to get estimates. Chase was by far the most informative and responsive. His estimate was also very competitive. He installed the new water heater today. He was prompt and his work was excellent. He even made a few improvements over the original installation. He left the area clean after finishing the job. The final price was a bit less than his original estimate. Great work at a great price from a kind and caring professional! Thanks Chase!
Eric Fawks
Mar 22, 2022
Chase is the owner of this company and is extremely professional. He showed up exactly when promised and did an excellent job replacing our water heater. The price was also exactly what was discussed on the phone; no trying to sell us something additional. I would highly recommend his service. Service: Water heater installation
Angel Cates
Mar 07, 2022
I did a lot of research and got quotes from 8 major companies for a replacement water heater and then came across KC Water Heater. I don't usually look for smaller companies on a big job, but when I looked at his reviews and saw that all of them were five star I had to give him a shot. He won out over all the others. He spent time going over options very thoroughly with me over the phone (even after hours ). what should have been an easy install was a little bit more difficult because of location of heater and codes, and he was the one trying the hardest to come up with a solution I'd be happy with.

He showed up on time, was very personable, extremely efficient and informative, and left a very clean work site behind. he installed the exact same product I was quoted by all the other companies without a ridiculous markup, and I don't regret my choice and will be using him again when this water heater expires, those five stars are well earned! I even had a plumber in my home the same day of installation for a different issue who asked to see the heater install after Chase left and he had nothing but good things to say about the clean install and he is a local competitor!
Ben McClanahan
Feb 28, 2022
I can't really say enough about how great Chase did installing a new water heater in our home during a challenging week of weather. By far the best experience I've ever had with a contractor. Chase is one of those people who would be good at anything he chooses to do. He just happened to choose water heaters and he's really good at it. Service: Water heater installation
Ray
Feb 26, 2022
Very honest business owner. Had some questions and not sure if we need to replace our water heater. After talking with Chase he suggested that I don't need to replace it for now. He even gave me recommendations to troubleshoot the problem over the phone. I will definitely call again when we need a new water heater!
D. Meade
Nov 13, 2021
This should be your go to for water heaters or anything in plumbing. Chase is great and does amazing work. Believe the reviews, they are true. I can't be more pleased. Service: Water heater installation
Jeff T.
Sep 25, 2021
If you are looking to replace a water heater, this is the guy. I called around and got several quotes. KC Water Heater beat the prices by a hundreds. Chase is the owner/operator of a one man business that gets it done right. The previous plumbing company didn't install my water heaters correctly and they were back drafting, ultimately causing one to fail.

Chase took the time to work with me to find the right solution that would eliminate back drafting and keep my family safe. Once we decided on a solution Chase had it installed within two days. He has great prices and service because he specializes in water heaters. He takes pride in his work and does it right. The pipes look like artwork. All the angles are perfect and he connected directly to the water heater with rigid pipe and not flexible lines. Most important of all. The family had hot water and my wife was happy.
Theresa Nelson
Feb 23, 2021
I explored several options for water heater installation, and KC Water Heaters gave me the most reasonable quote by far. Chase responded to my emails very quickly and was easily available for installation within a few days of my inquiry. Not only did Chase give me an honest evaluation of my best option, he went above and beyond by ensuring I knew how to use my water shutoff valve if necessary and offering to send me information for a necessary tool.

He ended up installing an easily accessible valve for me since mine is apparently difficult to get to. He finished the hot water heater installation within two hours and it looks great! Instead of recommending more expensive repairs or replacements to the system, he patched up a few areas completely free of charge. He finally made sure that I understood the important details of the heater. Chase is an honest worker who does an outstanding job! He told me this is his only focus, so he definitely knows his stuff. I would highly recommend!
John D.
Feb 09, 2021
Chase is one of the best contractors that I have in my Rolodex. He is always on time, extremely courteous and knowledgeable, and always has my interests at heart, which may be the single highest compliment I can say. He is the only person I will allow to work on my property, my parents property and any of my investment properties. I wish I could give him 7 stars.
Michael M.
Nov 03, 2020
Service was great! They showed up when they said they would and even completed the work an hour early. I really appreciated them answering all of my questions and taking the time to walk me through everything. Stellar work!
Gary K.
Apr 21, 2020
Fantastic job at a fair price. Kind, considerate, and very knowledgeable. You can tell Chase takes pride in his work and is an expert in this field. I cannot recommend any higher; simply awesome job and awesome guy.
Sandy Colaw Brazeal
Apr 15, 2020
We called Chase to come out and replace our 23 year old water heater. We are so happy we did. This guy does a fabulous job. He is honest, professional, and very reasonable with cost. We would definitely recommend him.
Travis R.
Feb 29, 2020
Great work! Affordable, very professional, no pressure and explained everything thoroughly. Highly recommend
C. Jude S.
Jan 03, 2020
Chase brings expertise, craftsmanship and amazing service - at a reasonable price. I highly recommend him. He makes sure your whole setup is safe and reliable. I am so grateful to have found him and his business. You will be, too!
Deborah N.
Aug 07, 2019
We were blown away by the fantastic service Chase provided when we had a water heater fail and needed a replacement fast. He was extremely professional, thorough and was the most competent service professional we've ever encountered. His work is meticulous and he paid extra special attention to making certain that he protects your property as he lugs these heavy tanks in and out.

He is a class act and we can't say enough good things about him. He's so good we wish he could help us with other projects but hot water heaters are his one and only focus. I HIGHLY recommend him to everyone! He's amazing.
Craig H.
Apr 22, 2019
There aren't enough positive things to say about Chase and his company. We had an emergency and he was so quick to respond. Gave us all the pros and cons of more expensive vs affordable. Didn't try and upsell at all. We went with the cheapest option because it met our needs as discussed with him. Really great experience.
Dave Dubill
Mar 27, 2019
Thank you Chase! Perfect, professional installation. Highest Recommendation Possible. Knows his business. Does the job right. Great turnaround time. Read his Google reviews, all say the same thing. 5 Stars!
Barry Sherman
Nov 14, 2018
Chase is a true professional that wants to do what is right, not just what will make him the most money. We made an appointment for him to look over my 20 year old water heater and probably have him replace it. He called before he came by to verify it was still a good time to come over. He showed up when he said he would, and was very polite and professional.

He was very careful to take care of our house and floors. His installation took several hours, but it was the time frame we discussed earlier. Chase took the time to explain why he was doing what he was and answered every question that I asked, (I asked a lot of questions!). He was very candid with some of the options that he gave me, an didn't pressure me in any way to add more complexity than was needed.

Chase allowed me to watch the entire installation and didn't seem bothered that I wanted to be a part of it.(I had installed the last water heater 20 years earlier). As the owner of his company, he is aware that every detail of the installation is a reflection of him and his quality. The brand we bought: Bradford White, are mainly sold through professional plumbers and have a higher quality than most of the Big-Box store units.

The total price wasn't that much more than me buying a top of the line BigBox Store water heater, and installing it myself. By Chase doing the installation, I didn't have to make several trips back to the store to get small parts that I may have forgotten, and he took the old one with him! I have no hesitation recommending KC Water Heaters to anyone who needs to have a water heater replaced.
Dj V.
Oct 01, 2018
Look no further - Chase is as good as it gets. He quoted me a price before work began, but due to a variety of factors out of Chase's control, my install ended up requiring way more time and effort than he allotted. I was expecting a large bill at the end and he only ended up charging me a nominal fee above the original price. Chase is a class act, and I wish there were more tradesmen like him.
Jerry S.
Sep 10, 2018
Chase the owner of this company was just incredible. very knowledgeable and he is the person that does the work. He is a master plumber and the quality of his work really shines through. He was very thorough in the work completed and left the area cleaner than when he found it. This is a quality company that I would highly recommend.
R. J. H.
Sep 04, 2018
I HIGHLY RECOMMEND KC WATER HEATER (the title written above is incorrect). The company's owner, Chase Thompson, is extremely conscientious and professional. He does an exceptional job and puts 100% of his efforts into the job he is committed to completing. He replaced my hot water heater and in addition, he also voluntarily replaced previously poorly installed parts that were not part of this job.
Juli J.
Jul 30, 2018
Wow we were super impressed with Chase and his company! Our water heater went on on a Saturday and based on all the 5 star reviews, KCWH was the only place we called. Chase even offered to come out THAT DAY to replace it but we told him Monday was fine. He was able to get to us 2 hours earlier than planned which was awesome! Can't recommend him enough! Thanks Chase!
Wendell Harkleroad
Oct 19, 2017
I talked to Chase on the phone for 5 minutes and I knew that I had found someone who was a Pro at installing water heaters. Safety is paramount when installing and operating a gas fired water heater, mainly due to possible exposure to Carbon Monoxide. Chase replaced my 18 year old water heater with the best water heater for my house/situation. He evaluated all the piping and surrounding components including the most critical piece, a pressure regulator on the water line which had to be replaced. Five stars are not enough to rate Chase's knowledge and expertise. He is the best in the business, bar none!!
Danny R.
Sep 12, 2017
Chase came out today to replace our water heater which is 15 yrs old. His work is professional, personable, clean, and efficient. He also took the time to explain what was needed and why, which I appreciate helps to put me at ease knowing what it going on. I will highly recommend him to friends, family and fellow yelpers.
Stephen B.
Jul 20, 2017
Such a great job; I researched water heaters and he had the Bradford White brand I was looking for. Also my gas lines were sticking way out in the small room were I also store things. Chase rerouted them and got them out of the way for me. I am so happy, Chase did a super job. He is the guy for water heaters.
Carlo Cavallaro
Jan 13, 2017
Hot water heater died this morning and saw all the great reviews for this company. Called them up and the owner, Chase, was here in 2 hours to install a new water heater and even fixed some things that were done incorrectly from the previous owner/servicemen. Chase was VERY knowledgeable and showed me everything I needed to know about my new water heater. He was also the nicest serviceman I have ever dealt with. He will always have my business ,as well, I will be referring anyone to him and his company, no doubt!
Andrew Z.
Jan 07, 2017
I never write reviews, but the service we just received warranted a glowing review! It's never fun to have unexpected home repairs, but KC Water Heaters lessened the frustration. Chase was knowledgeable, patient and didn't cut any corners on a complicated water heater installation. You can tell he is a genuinely honest and nice guy. Trust me, you can stop shopping around for a plumber, because you won't find better. KC Water Heaters, not only provided excellent service but is very reasonably priced!!
Tyler N.
Nov 17, 2016
Chase was awesome! After getting the run-around from my home warranty company, they finally said to call someone and they'll reimburse me for it. Chase was the first person I called and he was able to come out to my house the same day. He was willing to talk to my home warranty company before getting started to help me get reimbursed for the service.

The installation was very well done, and afterwards he walked me through the equipment to go over service intervals and things to look out for to keep everything running smoothly. The visit kept him busy past 5pm which I felt bad for, but he didn't rush around and try to hurry out. I can't thank Chase enough.
Jay W.
Nov 13, 2016
Chase is the owner/operator of this company and is heads and shoulders above his competition in the area. His pricing is very competitive and actually puts some of the bigger names(looking at you Bob Hamilton, tsk, tsk) to shame. Chase showed up exactly when he said he would and had the work done in a timely manner. He was more than willing to explain every detail and to give some amazing advice for the future.

He went above and beyond and actually corrected an unrelated issue at no extra charge. I could not recommend this company more! Integrity and proficiency at it's finest.
Kourtney E.
Oct 28, 2016
My husband talked to Chase on the phone for awhile when he was calling around to find someone to replace our very old water heater. Chase spent a good amount of time on the phone with my husband, explaining things to him and helping decide what all we would need to have done. Because Chase was so friendly, knowledgable and helpful, we decided to hire him for the job.

There were some extra things he ended up having to do, and he did an excellent job. He even noticed our furnace was not vented properly (we had just bought the house and moved in, so thankfully had not used it yet!) and could have potentially been a very dangerous outcome for our family, so he fixed that for us as well. We highly recommend KC Water Heater!
Rick B.
Jan 17, 2016
Very knowledgeable and professional, nice to talk to and answered all my questions and explained the maintenance required, very fair price. would totally reccomend his services