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Mr Electric Mr. Electric serves the electrical upgrade, installation, and repair needs of residential and commercial customers throughout the area. You can feel confident calling Mr. Electric, knowing that our highly trained Service Professionals will treat you, your family, and your property with the respect and attention to safety you deserve.

We are a locally owned and operated company, and as a result, we understand the needs of our customers. Whether it's hanging a ceiling fan, installing a custom-designed landscape lighting system, or rewiring a commercial structure, you can call Mr. Electric. We have the power to make things better!
Reviews (54)
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A. Bit Of Life
May 30, 2022
Called in for checking on tripping electric breakers that he find out three needed to be replaced. Gave me price of $680.02 for installation, replace three breakers. Because it tripped the bedroom fan off while using to vacuum, the electrician planned to remove and replace ceiling fans for a $707.36 to be charged. I totally agreed and made an appointment with them to be repaired.

They asked me to pay $650.00 by making the appointment. With me totally fine. It's a managed property. By the time I arrived, it's past 15-20 minutes. the renter said he called and will be in soon. After a while, I called again, one person answer and was told he is coming from different property. We waited and waited until another 20 minutes passed.

I called again, was told by the company, the electrician was sick and won't be able to come today. The electrician called me said sorry, on my way home, the manager called me said to send someone to come. She fired the electrician. wasted my almost two hours because of driving and waiting, yet not solve the problem! To my point of view, they are not honest, they should let us know early instead wait. Then, they priced too high, not professional. Later, I find out to change a remote of fan. It's working great. Cost only few bucks! The three breakers $100.00 solved all my problem.
Jim Hill
May 29, 2022
Rusty and Jaime were great and got the job done quick and efficiently. I would definitely ask for them again if I need help. Service: Electrical outlet & switch repair
Tony Davidson
May 14, 2022
I have used Mr. Electric for multiple projects over the past 2 years. They have always been very professional, courteous, and punctual. There have been no issues with their installations at my home. I would highly recommend them for any electrical needs that you may have. Services: Fan installation, Electrical panel replacement or upgrading, Light fixture installation
Stephen J.
Apr 28, 2022
IF YOU DON'T WANT TO RISK GETTING ELECTROCUTED, then I highly suggest you STEER CLEAR OF THIS MICKEY MOUSE BUSINESS! My wife and I hired Mr. Electric to install the electrical connection for our hot tub. Big mistake, we should have considered other reviews and the below par rating with the BBB. Anyway, it took them about a month to come out. When they did, it took them all day and into the night because the electricians kept disappearing for hours and randomly coming back.

They "finished" at 10 pm. The next day my wife called Mr. Electric to see if the hot tub was good to go. The woman told her to turn on the circuit beaker and it was ready. My wife specifically asked her if we needed to wait for the City of Lacey to inspect the work. The woman said that there is no inspection required. Sadly, we later learned that an inspection was indeed required.

We also learned that Mr Electric did not obtain a permit for the work, which is required by law. Moving on, when we turned on the circuit breaker, it made a big bang and smoke came out of it! We turned it off and called Mr. Electric and left a message. Our call was not returned. We hired yet another electrician to come out and evaluate the situation.

The new electrician said that many of the wires in the circuit breaker were not connected and some wires were connected to the wrong prongs! Further, the hot tub wires that they connected were also installed incorrectly. As it turned out, when we turned on the circuit breaker, it fried our hot tub's control panel. More importantly, the electrician told us that we are lucky to be alive and we could have easily BEEN ELECTROCUTED!

My wife then called Mr. Electic again, and left a message letting them know what had happpened. AGAIN, no return phone call. This left us no choice but to file a small claims suit, which we WON. So folks, like I said, if you want to risk being electrocuted, want to have no return phone calls, and have to fork out even more money to hire a competent electrician to fix their dangerous and unskilled work, and then have to take time out of your busy day to go to small claims court, then this is the company for you! However, if you want safe and skilled work the first time, sadly, this is not the company for you. Stay safe!
Larry Bogner
Apr 23, 2022
Everything was completed on time and very professionally! Service: Electric car charger installation
Aniellia Arnoult
Apr 20, 2022
Rusty and Jamie of Mr Electric were excellent. Extremely knowledgeable, polite, and very timely. Within 10 min of arriving had diagnosed the issue with a breaker flipping and within another 10 min had it fixed. These 2 went above and beyond, having to climb into a very difficult place in our attic to be able to access the damaged wire. 10/10 would recommend these 2 and Mr Electric any time someone would need anything electrical done
Hamid Bangura
Apr 13, 2022
They did their installation in a quick manner. We are pleased with the quality. The customer service from the company and the technician was outstanding. I strongly recommend them for your electrical work. We will continue to use them in the future. Service: Electrical outlet & switch installation
Donnie Palmer
Apr 07, 2022
Jamie and Rusty did two jobs for us by installing a patio ceiling fan and replacing a chandelier in our dining room. Both of them were in sync and completed the job in a professional and timely fashion. I would absolutely us them again foe other projects. Services: Outdoor lighting installation, Light fixture installation
Aryn Mitchell
Feb 24, 2022
Rusty and Jamie did an amazing job of installing our new chandelier and moving the old one into another room. They were very efficient and worked faster than expected in a professional manner. It was even a pleasure to have them in our home. We would give them a SIX STAR rating if it were an option! Services: Light fixture installation, Electrical outlet & switch installation
Lorenzo Debenedictis
Feb 23, 2022
Rusty and Jamie were on time, very professional and to the point. They took the time to explain to me what was wrong with the circuit breaker and what exactly they would do. They reviewed everything with me including the cost before starting the repair. They were very quick and even explained to me how our GFI breakers work. I would call them back in an instant and will request them should I ever need any electrical repairs.
Gayane Tovell
Feb 07, 2022
We used Mr. Electric to redo most of our light fixtures in our home, they also installed dimmers in every room (some had fans.) Really professional, showed up early and finish work in the two days. We had 11 new fixtures to install and two sconces. I was worried because some of the fixtures required assembly, but they did it without any issues. Very meticulous in their work, they tested everything before leaving and promised to come back if anything was not working right with the dimmers. It's been about four months now and no issues.
Lauren P.
Jan 10, 2022
Anthony with Mr. Electric was wonderful! From start to finish, the process was so easy! They were able to schedule a free estimate within the next few days and offered to do the work the day they came for the estimate. They price was very reasonable and they communicated the costs clearly. Anthony was friendly, helpful and asked questions when needed. Thank you!
Jim Wagner
Dec 20, 2021
Had a room lose power they came out found the problem was very professional fix it in a timely manner cleaned up felt that the price was fair Service: General repairs
Jinni Martin
Oct 14, 2021
They were very good about getting back to me and getting everything installed quickly. Service: Electrical outlet & switch installation
Nate Miller
Oct 07, 2021
I have experienced a no call no show. A cancelation the morning of. A tech that was surprised he needed a permit to pull a new circuit. The tech had to ask the heating guy how to wire it. Then they wired it for 120 volt even though the data plate and heating guy clearly said 220 volt. **Update, don't lie, you know I have the right company. I have recorded calls and photos I can put on your Facebook if you want
Peggy Anderson
Oct 01, 2021
Good communication from Office personnel and Service Technician. Mr. Electric Company also worked well to schedule the day and time that was best for the home owner. Service call arrived on the scheduled time! Services: Repair outlets or switches, Install light fixtures, Install fan
Margaret Dickerson
Sep 04, 2021
I had a great experience with Mr. Electric. The electrician accomplished multiple tasks, including servicing my generator, in a single day. I plan to use Mr. Electric again for another project. Services: Repair outlets or switches, Install light fixtures, Install outlets or switches
Ali Schrubba
Aug 26, 2021
Made an appointment for 12. Sat and waited until 1. Called to get information on when a tech could be out and we explained this is a house I want to buy and we have the realtor there and we cant sit there all day. So they said they'd call and give a 30 minute heads up of when they're coming. And they never called. Do not use this company. They potentially cost me buying my dream home if I cannot get anyone else there to check things out.
William Hawthorne
Jun 27, 2021
Tech was professional and explained what he was doing. A bit costly but been awhile since service was needed. Services: Installation, Install outdoor lighting
Terri N.
May 13, 2021
Fernandous and Mike did a great job. On time and professional in all the work they did for me. I needed a rewire in my house they were efficient and always polite. Everything works perfect. They even went above and beyond by letting me watch and learn more about putting on outlets. I would highly recommend this company. Prices are reasonable and they care it's done right the first time. Matt did my quote, he also was professional and on time and really listened to my concerns about the work to be done. Again I highly recommend them!
Deborah Daus
Apr 24, 2021
Promptly service and install could not be happier definitely if I need to recommend they would be first on my list Service: Replace or upgrade panel
Pauline S.
Mar 29, 2021
Buying a fixer-upper can be fun but also frustrating and expensive. There is a lot to do when you first move in and you just keep prioritizing! Seems our garage outlets were not grounded, and my son wanted a sub-panel to be located in the detached garage. I called Mr. Electric of Olympia and spoke with Shane! She was friendly, helpful, and knowledgeable, and set up a consultation with their estimator. Sean came out within a day or so and we walked him around and he was also friendly and very knowledgeable.

He pointed out that our meter was very outdated and no longer to code and the electrical box in the house was at its max. He wrote up the estimate to replace and fix all to code and I was again speaking with Shane to arrange a time for the team to come out. Tim and Mike arrived on time and immediately began to dig the trench and replace the meter and pole.

Later Tim went inside and worked on the breaker box in the house and then in the garage. It was quite the project and it took them a couple of days to get it all installed and corrected. Both Tim and Mike were thoughtful and respectful of our property and made sure to keep the gate closed for our dog Ranger. Then I was speaking with Shane again as she explained the next step which was to have it inspected by the State Inspector.

Each time I called Mr. Electric I either got Jane or Shane and these ladies are amazing at their jobs! The second inspector just left - one inspector for the house and a different inspector for the garage - and Shane has arranged for the team to come back out tomorrow and fill in the ditch! I would not hesitate to call Mr. Electric for any further electrical needs! They have an awesome team! Thanks Mr. Electric! Pauline S. Olympia, WA
Aaron A.
Jan 22, 2021
WHY can't I rate these clowns any lower? Look, they have taken the phrase, "ignorance is bliss" and turned it into, "incompetence is bliss" which ironically, should be on their letterhead. You want to talk about rude and incompetent people. Here they are! Just competed their FOURTH trip out to complete a very SIMPLE work order, and they STILL didn't finish the job properly.

The kid stood on my doorstep arguably with me and actually called me a liar, because he didn't want to do what the INSPECTOR said needed done. The office staff we have followed up with seem to be equally incompetent and rude. If you want a better electrical job done, I recommend hiring a fifth grader and letting them watch a YouTube video. You'll get better results.
Al E.
Nov 20, 2020
Steve and Chase did a quick, efficient and all around excellent job. They installed an outdoor outlet on our patio and installed a heavy light fixture/ceiling fan in our bedroom. Both jobs had some challenges which they overcame easily and professionally. The company made a quick appointment, Steve & Chase came on time, followed COVID protocols and got 'er done. We will use this company in the future for any electric needs we might have in the future.
Charlie W.
Oct 26, 2020
This is a junk company - don't call them. We had a significant ($$) electrical project done by Mr E 2 years ago when they were under prior ownership. Sprayed across the old work order, and on their website, is "Lifetime Warranty". 2 years (not a lifetime) later, an outdoor outlet they installed breaks and needs to be fixed/replaced. We called and explained that we understood that there was a change of ownership, but that as new owners they assumed the warrantees of the company they bought.

When the electrician shows up he quotes us $450 (!) to replace the broken outlet. This is a $20 part and a 5 minute repair! We showed him the old project paperwork and the electrician called HQ, who told him/us that since the work was 2 years old, the stated lifetime warranty was not valid. No negotiation or acknowledgement that we were existing customers - $450. We said no thanks and called a handyman who will do it for $50. This sham of a company lost our business forever. Don't use them.
Carol K.
Aug 28, 2020
Not happy. Showed up without masks. When I asked them they said they would if I wanted them too, Then $200 to flip a breaker. I get a minimum charge but still for two minutes. Plus they don't warn you of minimum charge or heh remind you to check the breaker when you call to schedule. Won't use again.
Cynthia Cantrell
Jun 19, 2020
Okay, so we are new to being able to afford an electrical pro.

Richard was our saving grace! He helped us so much which made our jobs so pleasant! He represents the company in a very professional manner. His patience and kindness was greatly appreciated. Richard helped us understand our situations and options. Phew, please give this company a try.
Allison Freeman
Jun 02, 2020
I needed a new 240v outlet installed for an electric car charger and came across Mr. Electric. RL came out to give a quote, which was significantly less than the other quote we got from another company. He was able to do the work same day which was really convenient for our schedule. RL was very knowledgeable and explained exactly what he needed to do (to someone with no electrical knowledge). The new outlet looks great. 10/10 would recommend RL again for electrical needs!
Michelle Countryman
Dec 26, 2019
We have been searching for months for someone who would hang a big chandelier in a difficult spot. We literally went through a dozen electricians but, when we talked to James Dickson, he was able to give us hope. He and his crew (Rusty, Jamie, and Kirby) were professional, helpful, and knowledgeable. They got our chandelier hung fast and did a great job too! I would recommend them to anyone. I really appreciated their hard work and great skills.
Kate S.
Dec 23, 2019
I was hesitant to contact them because of the reviews on here over the past year, but I thought maybe those reviews were flukes, or growing pains since it seems like they're under new management. I should've trusted Yelp. I scheduled Mr. Electric to give me a free estimate for changing out some light fixtures, fixing 3 outlets in my kitchen that aren't working, and possibly changing a loose circuit breaker.

They were supposed to come out on Saturday between 11-1pm. Around 12:30 I got a phone call saying that there was a power outage emergency that they had to take care of, and rescheduled for this morning between 8-12. I totally understood that that takes precedent and agreed to reschedule. Fast forward to this morning. I called at 9am to confirm. I was told they would double check with dispatch to try to get a closer estimate of the time.

No one ever called me. I sat at home, forgoing the errands I needed to get done today (since everything will be chaotic and/or closed the next two days) and declining the other two companies who were supposed to come give me an estimate during that same time frame, waiting for Mr. Electric. At 12:20, after my official arrival window had passed, I called back.

The guy on the phone said "oh, no one called you?" I said "No." He said, "Oh, okay. I'll have someone call you right away." It's been a half hour and I haven't heard a word. I get that it's 2 days before Christmas and that Hanukkah is underway. I completely understand that emergencies come up. But, communication is key. I've now spent 6+ hours waiting for these guys and wasting my time that I should have spent doing the things I need to do pre-holiday chaos or that I could have spent having other people come out and give me estimates/actually do the work. Update: As I was writing this, they finally called.

He said he shouldn't have scheduled an estimate for today because he should've realized there would be a backlog of weekend emergencies and to reschedule for after Christmas. He also said that any diagnostic work (the circuit breaker and the outlet) wouldn't be a free estimate, so that there would be a charge for that if they look at it.

He did say for me to call back if I find out the underlying issue from somewhere else (it may be a bad installation from an appliance, so the appliance repair people are coming later this week) and need electrical work done, so.\_()_/
Jordan Rhude
Dec 20, 2019
Poor communication and planning called to request a quote took time off work to wait at home for tech to show up between 12-2 he never showed. I had to call them to get any kind of info at all all about where the tech was. The tech didn't call me until almost 530 to ask me if I expected him to show up to quote the work. I politely told him no and that I would be taking my business elsewhere.
John Y.
Jul 11, 2019
What is it going to take to get a response on receiving the 5% yelp discount promised? Several phone calls, notes from central reservations, and an email is apparently is not enough. I would be more than happy to change my review when/if any attention is given to concern.
Michael R.
Apr 17, 2019
Mr Electric out of Olympia came out to our house to provide diagnostic services as the power bill was extremely high. They stated they could come out and give their professional opinion/diagnostic. Dan from Mr Electric showed up with no tools nor a flashlight. He used a dime to open the breaker box and used his phone to light it up. He didn't have a meter or any other tool you would expect a electrician to have. Figured 50 bucks worst case (since they said it would be at no cost) for a diagnostic as they were only at the house a few minutes.

They found nothing and after a few minutes they put the panel back on and demanded 229 dollars for their less than 30 minutes. I have called repeatedly to get some resolve as they charged way too much. They wrote that they found nothing and to call Tacoma Power. They wont return calls, even the owner which I asked to be called by will not return a call. I told them to make it right or I will have no choice but to share my terrible experience online so others do not get taken advantage of. Shane from Roy
Gregory P.
Mar 05, 2019
Once in awhile you get really lucky and can clearly see that Providence was on your shoulder looking out for you. This was the case today with Mr. Electric. For some reason, a couple of outlets in our kitchen went out. Resetting the GFCI circuit brought power back, but anytime we plugged in the coffee maker (which has been plugged into the same outlet for several years), it would cause a fault.

I tested the circuits and breaker which revealed the problem was most likely the coffee maker. To be certain and safe I connected with Mr. Electric who dispatched Robert Facio. Robert has been an Electrician for 25 yrs.; and thankfully found more than we bargained for! Robert proved the coffee pot was causing a problem, but also found a couple of outlets labeled as being grounded but were not, which means in the right circumstances a fire could have started or worse (electrocution risk). Mr. Electric's Robert replaced the bad outlets, grounded them, and labeled the circuits properly. Absolutely great job. Safe and sound now thanks to this complete professional.
Lindsey G.
Jan 21, 2019
At a year later and two certified letters giving them the chance to refund or correct the problem, I have met with a lawyer and will be taking them to superior court. Documents to be filed very soon. I still don't have a properly functioning fuse panel, L&I still hasn't passed their inspection (twice) I've had lost wages, no power in half my house for a weekend, moved ALL of my furniture twice AND they've been out FIVE times. I've filled with BBB and AG, they didn't respond to those complaints (available on their sites) and they won't respond to me. Don't take a chance, your home and family is worth way more than their business ethics.
Wendy T.
Oct 18, 2018
Late Sunday night we found out from our realtor that our buyer had set up a home inspection for that Wednesday. We were in need of a election quick so I called Mr. Electric! In today's construction world you all know it can sometimes take up to 2 weeks for someone to get out to you, but this wasn't the case! I explained my time constraint and Chad with Mr.

Electric made sure to have someone out first thing Tuesday morning. They completed our project in no time and cleaned up beautifully! Thank you Chad and the Mr. Electric team!
Miranda R.
Sep 20, 2018
I had the guys come to some work at our office a few months ago and the guy who did the work said that for the amount of work we needed, he recommended we make a service call for hours of work and they do as much work as they could in that time period. Based on his recommendation, I scheduled a 4-hr window to replace outlets at our business. Mikey and Tillmon arrived an hour early (we were not ready!) and were very efficient and fast.

In fact, they were done with all the faulty outlets in an hour! I was very happy, but also concerned that I had scheduled a 4-hr window and was concerned that I would end up paying for 4 hours of work when they weren't there that long. I called the company and talked to Jane and she indicated the service call was written in such a way that they could just charge me for the 1 hour of work and not 4 hours.

I was very relieved. My bill was still super expensive, $185 for the hour, plus the truck fee, the outlets ($15 each - highway robbery there) and tax, but it was half what I expected to pay so I was very pleased that the company worked with us.
David C.
Jul 18, 2018
One star is way too much for this scammer. STAY AWAY from Mr. Goldman! I called Home Advisor and Joe was the first one to respond. Seeing that I needed some punch list work for the closing of the house I was selling, I needed it done fast. When the technician showed up, I showed him the punch list. (It was 4 simple outlet changes and GFCI change that I provided by running to Home Depot while the work was being done to save money (I was told I would be charged $90/hr) so I was on the clock so to speak.

The technician proceeded to do the work WITHOUT providing a written estimate. If they had given a written estimate of $81.46 per outlet before doing the work, I would have laughed at him and told him to get out of my house! However, I trusted Mr. Electric that he would charge me a fair price for a little over 2 hours worth of work. After the work was done, Joe Goldman, the owner I presume asked for my credit card over the phone (again, BEFORE I had seen ANYTHING in writing).

He went over the work that was done and told me I would receive the invoice in my email. Days went by without the promised invoice. I happened to look at my credit card account for something unrelated and to my surprise (and shock and horror), I see a Mr. Electric charge of $1056 for 2 1/2 hours of work. When I called to complain, Mr. Goldman promised to refund me ($350).

He apologized profusely and called 2 or 3 more times and emailed the corrected invoice again promising that the credit card refund would be there shortly. Well, it's been a week, guess what? No refund! I have since reported him to HomeAdvisor, BBB, Mr. Electric the Franchiser, yelp, etc. I know Mr. Goldman will respond to this complaint/review with, "This was just a misunderstanding" However, I (and you should) know better. Mr. Goldman and Mr.

Electric of the NorthShore is a crook, immoral and unethical. PLEASE, STAY AWAY FROM THIS BUSINESS. THEY WILL ROB YOU BLIND AND NOT THINK TWICE! He and his business really took advantage of me during a very stressful time (in the midst of selling my home and moving across the country)
Darnell G.
Jul 03, 2018
Mr Electric is great to do business with. They are professional, prompt, and reasonably priced. I had them install a dedicated circuit to charge an electric car. I had two quotes that were both very close in price. The differentiators for me were there high level of communication and Robert our installer. We got a detailed quote quickly, phone messages left were answered, we got emails and texts to keep us apprised of progress, and Robert was as professional as any technical specialist that has visited our home. He was absolutely top notch. They will be my first call for any future electrical needs.
Darren B.
Jun 25, 2018
Worked for about 16 minutes, charged $200. Also, whe. You call to request service and they quote you a price, they don't tell you about the "truck charge" which is the charge to drive to wherever you happen to live. Apparently the only way to avoid this is to bring your house to their property and have them work on it? Deceitful IMHO.
Jerry M.
May 23, 2018
I was having a electrical short in my living room. I called Mr electric and was ready to spend big money to repair my issue. They sent Jeffrey over he explained the complete process from start to finish. I felt him to be honest and intelligent. I was ready to be hit over the head with a huge bill. I paid less than I expected and everything works. I gotta say I would definitely get them to do more work when I'm ready.
Kevin B.
Mar 28, 2018
Jeffrey was great to work with. Had my nuisance tripping problem solved quickly and explained everything clearly.
Susie S.
Mar 06, 2018
I have used Mr Electric of the North Shore twice now. Once indoors and once outside. Both times they came through without a hitch. From phone call to completion in 2 days. In my very old house, I had him check a light switch that had a faint hum. He said it was lucky I had asked for this extra ((he was there to install a fixture on a different floor of my house).

The wires were frayed and a total fire hazard. He checked the other switch in the bathroom and prevented a fire there, too. He replaced them in a few minutes. Not often your electrician may have saved your life or home! Joe, the owner, gives amazing customer service, a real treat when dealing with service people. Can't wait for the warm weather. I'll definitely call again to put in lights on my deck and a ceiling fan on my screen porch. I like the lifetime warranty and that they do rechecks of their work, too.
Sandy C.
Mar 06, 2018
Very prompt and professional work done. Geoffrey arrived on time and kept me informed about how long the work would take. I also like that the repair and upgrade that was done is guaranteed for life, should any problem were to occur. Joe, the owner is very personable. I highly recommend this company. Sandy Chicago
Jan S.
Mar 05, 2018
I recently moved and wanted an electrical contractor locally for what should not have been a big problem. I called a few people whose names I was given and each company made the problem too complicated and hard for this customer. Joe at Mr. Electric knew his stuff, and made the process straightforward and the price great. This guy got it that I did not want to deal with it and was looking for his thought leadership and delivery. Done! I also want to say Joe knows old-fashioned, excellent customer service, turning me into a forever customer.
Floyd S.
Nov 30, 2017
Mr. Electric installed 3 outdoor lights and a bathroom light for us. The outdoor lights started flickering almost immediately. They came out promptly and spent an hour trouble shooting the problem. I felt the light fixtures were defective. They suggested replacing the switch and the lights stopped flickering. They did a great job and they there support and customer service are great. We will definitely use them again.
Terry O.
Oct 02, 2017
The technicians were prompt and did a good job. It took them 1/2 hour to diagnose and make the required repair. I obtained a $20 coupon from, Heath, the owner's Mr. Electric website to use toward payment of the invoice. The invoiced amount before tax was $195; $212.63 with tax. I gave the technician a check for $212.63 but forgot to give him the $20 off coupon.

The technician did not leave me my copy of the invoice when he left my home at about 2:30pm. At about 3:00PM the same day, I personally delivered the $20 off coupon to the Lacey Mr. Electric office. The next day, 9/28/17, I called the Lacey office and asked what the status of my $20 off coupon was. Heath got on the phone and said it would not be honored because I did not present it at the time of service. However, within a reasonable time (1/2 hour) after the service was performed, Heath had the coupon.

The hardcopy coupon did not specify it must be presented at time of service, only that the offer ended October 6, 2017. A reasonable, customer oriented business owner would have honored the $20 off coupon given the facts. Not only did Heath fail to honor the $20 off coupon, he refused to give me my copy of the invoice. Very arrogant, unprofessional owner actions.

To summarize, my recommendation not to use Heath's Mr. Electric Lacey location, the facts are as follows: 1. The $195 is a very high price for a service call. I polled several electricians in Lacey describing the service performed. The average pretax charge was about $125; Heath was $70 more expensive! 2. Heath refused to honor the $20 off coupon that was delivered to his place of business in a reasonable time frame. 3. Heath refused to provide me with my copy of the invoice documenting the price for the work done.

I live in a large retirement community. I will make sure I inform as many residents as I can not to use Heath's Mr. Electric. Other Mr. Electric locations may be ok, but not the Lacey location. The Mr. Electric website advertises they are Angie's List Super Service Award winners since 2013. The Lacey location of Mr. Electric is not on Angie's List; other locations are. There clearly is a reason for that, as I described above
Darlene S.
Aug 31, 2017
We had them come out and install 2 ceiling fans in the house. One of the rooms needed the wiring installed in the ceiling, which the electrician took care of. The work was well done. I am upset about something else though. We told the electrician that we were very unhappy with the existing cam lights in our ceiling throughout the house. He recommended that we replace them with Feit Electric LED dimmable lights that came with the retrofit kit.

Mr Electric charges $60 per light including the install (all he had to do was take the old light out and plug the new one into the ceiling - took all of 5 minutes per light). We were going to have him come back out and change out all of the lights in the house, but, luckily, I took a picture of the box and looked up the price on line. Home Depot offers them for $60 for a six-pack! That's $10 per light. Thank God we had Mr. RipOff (Mr Electric) only install two of them (for $120! plus tax). We were gullible and they are rip off artists. Never again!
Grace F.
Mar 17, 2017
Robert Facio was my technician today. He called to tell me he was on his way and showed up shortly after. Very professional and courteous, he explained the process , cost and understood exactly what I wanted. It's obvious that he enjoys what he does and has pride in his work . I definitely would recommend him and will be calling him for more electrical work at my home.
Sharon/Cal Hale
Jun 22, 2011
Recently we had some electricial work completed in our home. A Mr. James Oth was the individual that was sent to our home. He helped us in deciding the best for lighting in our kitchen, den and outside. He was at our home for three days and we could not have asked for anyone more kind, helpful and professional. I really want to thank your company and Mr. Oth for everything you have done.
Nancy Mangone
These guys were great! Had some electrical work done adding lines and outlets in our garage and they installed our Ring video camera. They made sure everything was done perfectly, right down to getting the matching color to paint the new conduit pipe coming out of the breaker panel. Would definitely recommend them and use them again!
Aimee Olsen
10/10, was able to get us scheduled within 2 days, John our electrician was super friendly, he had great recommendations, did a stellar job, great quality, very clean, knowledgeable, if you want a good job at a fair price these are your guys!! Will use again.
Troy Duncan
Fair pricing. Great communication and very punctual. John and Sal were great. Had another guy with them that worked hared too. We added a few items last minute and they still managed to work them in. Cleaned up after themselves too. We just did a remodel and they were very careful with the walls and new flooring. Great job. Would definitely use them again.
loren W.
John Russo did an excellent job of running a new circuit to a bedroom on the far end of the second floor of our home. He over delivered on service and did a great job! I would highly recommend him for your electrical work.