We will work with you to ensure that your project has the perfect fireplace for your home or business. The key to our success is our involvement in the very early planning stages to ensure safety. Learn firsthand why dealing with one of the oldest fireplace stores is a heart-warming experience and why we have been around since 1876.
Services
Established in 1876, we are the go-to source in Delaware Valley for prefabricated modern linear and traditional gas, electric, and wood-burning fireplace. If you are an architect, designer, developer, project manager, or general or divisional contractor or builder, we will work hand-in-hand with you to help you satisfy the fireplace needs and specifications of your clients.
Our Commercial Division has worked with some of the nation's largest home builders as well as local custom builders. We supply fireplaces for various types of homes-from condos and townhouses to custom residences and establishments. To ensure customer satisfaction, we invite the builder's home buyers to visit our 5,000-square-foot showroom to select the specific fireplace and finish they desire.
Reviews (14)
Chase
May 19, 2022
Came in 5/9 with in-laws, who traveled over an hour and were excited to help with fireplace insert. Long story short - your "40 year vet salesman" was a jackass, had zero tact or self awareness. I've met people like him, just never in sales. Talked over every word and had terrible assumptions. He questioned why we were there: "so easy a 12 year old could do it!" He proclaimed just before snatching the promotional pamphlet out of my hand "these things are a commodity around here!" I work in construction - and I'd accept this level of ignorance from some guys workshop I just walked into, but you guys have a showroom open to the public. Btw, Lloyd seemed pleasant (but quiet).
My advice to you, don't acquiesce to his behavior. All negative reviews seem to point to this guy. Maybe keep a few snickers bars around for him. // Im not surprised that I wasn't remembered (despite my introduction). I'm confident your dog remembers me because I have a cavalier at home.
My advice to you, don't acquiesce to his behavior. All negative reviews seem to point to this guy. Maybe keep a few snickers bars around for him. // Im not surprised that I wasn't remembered (despite my introduction). I'm confident your dog remembers me because I have a cavalier at home.
Suzanne Shoshana Schiller
Mar 07, 2022
I called to schedule a servicing of my gas fireplace (which I had bought from them years ago), and when I explained the problem I was having, Ian patiently explained to me the possible causes, how to check for them, and how to fix the ones that could be easily fixed. It would have been much easier for him to send someone out and charge me $250, but he didn't. It turns out that I was able to do what was needed myself, and I didn't need a service call. Couldn't be happier which how this company operates.
Jessa Weissman
Jan 12, 2022
Had a terrific experience with Dreifuss. From sales with David to scheduling with Lloyd and then a fabulous installation with Freddie - the process was smooth and easy. With supply issues across so many industries, we were thrilled that we received our gas fireplace insert so quickly and an even faster turnaround to install. Freddie helped walk us through the instructions, product care and gas connection. Thank you!
Susan Stalte
Dec 26, 2021
Meridith Polin
Nov 25, 2021
D. Private
Nov 06, 2021
Look no further- Dreifuss is the top company for installation and maintenance of your fireplace. Everyone member of the business is knowledgeable and tries to be helpful. I have referred my friends to them with complicated fireplace issues and they have been impressed with the straightforward honest service they have experienced.
Crystal Garvin
Jun 01, 2021
From the date I ordered my vent free gas insert the staff at Dreifuss was professional and courteous! I was assisted by Lloyd who was very helpful with my decision making. The Dream Team Willie and Sheridan did an awesome job installing the fireplace and were friendly as well as professional! I waited 15 years to decide to purchase this product and it was well worth the wait and the money!
It looks very nice and warmed my house so well I had to turn my thermostat down! I would definitely recommend Dreifuss and the Dream Team! Perfect for the Christmas holiday! Thank you!
It looks very nice and warmed my house so well I had to turn my thermostat down! I would definitely recommend Dreifuss and the Dream Team! Perfect for the Christmas holiday! Thank you!
Brendan McAuliffe
Mar 22, 2021
Cannot say enough about the customer service we received at Dreifuss. They took the time to explain the options and educate us during the sales process. We never felt as if they were trying to upcharged and in fact they recommended the cheaper options and advised how we could upgrade later once the unit was installed. We were doing the Install ourselves and they were very open to helping walk us through the process and provide suggestions for our specific unit.
Our fireplace was damaged in shipping from the fireplace manufacturer and Howard worked with the manufacturer to make sure all the parts were replace at not additional cost. Very satisfied overall with our experience and would highly recommend.
Our fireplace was damaged in shipping from the fireplace manufacturer and Howard worked with the manufacturer to make sure all the parts were replace at not additional cost. Very satisfied overall with our experience and would highly recommend.
Cvvvxxx Kkk
Feb 18, 2021
Brenda Ritson
Feb 09, 2021
Though it took a long time to custom design and fit my gas insert and metal shiplap wall and shelf, I can not say enough positive things about this company. I use our fireplace every night and its so gorgeous. Ian was amazing with the attention-to-detail and professionalism and the installers were wonderful at getting it just right. Please get your fireplace here, you won't regret it!
Evelyn Reed
Jan 04, 2020
Jeremy A.
Nov 19, 2017
I bought a house last year with a fireplace. Was very excited to get it going, but after inspection was to costly to fix it. I saw a gas insert fireplace and went to Dreifuss with intention of buying one. After consulting with owner and a couple on the guys on the floor, they changed my mind to a ventless gas log set. This was thousands of dollars less than a gas insert.
The owner and employees understood what I wanted for the room and instead of selling me something a lot more money, sold me the right product. Of course Dreifuss is a for profit business, but customer service and honest, informed sales are how they make money. The installation was easy and the installers were professional. I have recommended Dreifuss to all my friends with fireplaces.
The owner and employees understood what I wanted for the room and instead of selling me something a lot more money, sold me the right product. Of course Dreifuss is a for profit business, but customer service and honest, informed sales are how they make money. The installation was easy and the installers were professional. I have recommended Dreifuss to all my friends with fireplaces.
Merle D.
Nov 18, 2017
Dreifuss was fantastic to work with from beginning, middle, to end of the project. We purchased a gas log set which should be simple to install. But we live in an old house with a poltergeist. They installed the log set - the workmen showed up on time and handled the job seamlessly in exactly the amount of time they estimated. The fireplace worked really well for a couple of days and then had a mysterious glitch. Dreifuss troubleshooted the problem and sent out workmen two different times fitting us into their busy schedule. Problem solved, we are toasty and warm and in appreciation of their courteous responsive service.
Helene Caprari
Mar 16, 2017
The showroom is set up to show you what can go wrong with certain types of fireplace design. Very educational. We ordered our fireplace around the holidays so there was a delay, but the company was clear and honest about what to expect. (Tip: don't wait until November!) Overall I think prices were good compared to other places that we went to. Our unit was pretty basic, but these guys do a lot of high end projects too.
The installation went well and was professional. My only concern which could make this a 4.5 star is that there was a gap on the right side of the unit where the unit met the floor (which is normal with the way houses settle), but they told us that we could fix that by adding caulking, and I felt that that should have been part of the installation process for a "completed" look.
Perhaps they did not offer because the unit is unfinished oak, and we planned on staining the wood? Either way, very happy with overall purchase. The fireplace is the my favorite purchase of 2016.
The installation went well and was professional. My only concern which could make this a 4.5 star is that there was a gap on the right side of the unit where the unit met the floor (which is normal with the way houses settle), but they told us that we could fix that by adding caulking, and I felt that that should have been part of the installation process for a "completed" look.
Perhaps they did not offer because the unit is unfinished oak, and we planned on staining the wood? Either way, very happy with overall purchase. The fireplace is the my favorite purchase of 2016.