Paulson Sheet Metal

The Paulson team from the first phone call to the end of furnace installation were wonderful. They were professional, courteous and did a great job!

Paulson did a phenomenal job at not only completing a thorough cleaning of our air vents but Jake and the rest of the crew were very on point from the customer service all the way to the install of the furnace itself. Jake took his time and answered all of our questions and was very good at explaining everything. Highly recommend them. Very Professional

Paulson Air was there from Financing to Installation. FTL Financing made all this possible through Microf and Morgan Forrest. With the unity between these four companies I got approved. My credit at this stage is horrible I was actually expecting not to get approved as was the case with any other financial institutions but my mindset was what do I have to loose.

I got disapproved through FTL but they got me approved through Microf. The whole process and every representative I spoke to all made this happen in what seemed only like a day. The whole process is very easy and all companies involved are very helpful and full of wisdom and guidance to help you and your family stay warm through an emergency crisis such as the loss of a furnace.

What I thought was going to be a nightmare turned into a heart felt dream all thanks to Paulson Air, FTL, Microf, and Morgan Forrest. From getting approval for financing to installation it took only two days. Paulson Air has definitely gained a life long customer for years to come.

Scott and his entire crew are always very prompt, efficient and completely professional and honest. I totally trust Paulson's Heating and Cooling with our HVAC needs. I have and will definitely continue to refer his company to everyone! These folks honestly do deserve your trust, and the opportunity to be your HVAC service professional. You will not be disappointed! Thank you to the entire Paulson HVAC Family for all of your team's hard work.

Marcus installed a new thermostat for us. He was very professional and polite. He took time to explain what we were getting and made sure we knew how to use the thermostat. We also had Jacob at our home a few weeks previous to service the furnace. He was equally efficient and professional.

Marcus professional knowledge and courtesy through as he explained the I-Waver air purifier and how it could benefit us. Annual maintenance, teaching me advanced features on thermostat - Paulson's has been very helpful. Service: HVAC system maintenance

Have used Paulson for semi-annual maintenance for the last 5 years. This year they recommended replacement - and we knew the system was old so we went with their recommendation. Could not have had a better experience with them. Jake explained everything before he started and then went through all of the new things after thoroughly testing.

The only reason it isn't a 1 star is because of the Tech Allen they sent out to help. Allen did amazing work every time he was here. The customer service is no customer service, I got more updates from the the tech over the past 3 months than the office! I used Paulson because there was a sticker on our GEO unit. We just bought the house and new to Mitchell.

I have been waiting on a pump now for 3 weeks, well I found it @ the local store, installed it and it took me all of 15 minutes. So I'm really confused as to what the hold up was in getting this replaced.

Paulson Air has been my go-to A/C repair service for approximately 20 years. When my old AC unit finally gave out they installed a new unit and have done a wonderful job of annual servicing it. Their technicians are well trained and extremely neat. Today Marcus was out again for the annual service. He is the most caring and detailed tech. He explains EVERYTHING so well. You can tell they really care for their customers.

Recently the furnace in our business took a dive and needed replacing. We contacted Paulson Air who promptly came out and did not discuss unit replacement as much as analyze our system. They identified the causes of many of our heating/air conditioning problems. Our replacement unit was smaller and more efficient than the old one but required additional return air ducting.

Since this unit services a commercial kitchen, needless to say dust and a mess was a concern. Brian Berens and his crew completed the job on time and when they were done there wasn't a sign of dust or dirt in the kitchen. The installation is neat and very professionally done and our furnace system is performing much better than the old one. Paulson Air truly are the professionals.