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P F Plumbing Contractors With decades of servicing the community, our team at PF Plumbing are eager to assist you with all of your plumbing wants and needs. Call a member of Coopers Crew to schedule your plumbing needs today. From routine bathroom and kitchen repairs to large-scale new construction plumbing projects, PF Plumbing is the experts to call. Our family-run company has proudly been serving the Triad area for decades, offering a broad range of plumbing services including general contractor work. Hiring only the most reliable and professional plumbers, we strive hard to meet your every need.
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As the premier plumbing service and contracting company in Winston-Salem, PF Plumbing is ready to handle your every plumbing need. Since we opened our doors, our company has operated with a simple mission of creating "Customers for life" and making them our "raving fans." We are aware, however, that to do this, we have to make sure that we deliver nothing but the highest level of standards, from the quality of our work to our customer service. By establishing a safety and quality-driven company with high expectations, PF Plumbing will always be the best in the industry.
Join us on our journey of shaping the future of the industry! Here at PF Plumbing, we subscribe to a set of beliefs that help guide how we work, play, and problem solve together. If these resonate with you, there might just be a position with your name on it. Work-Life Balance - Let's face it, as much as you will love being at work, everyone has to go home at some point. Our scheduling is flexible and we make sure you can be home when it matters most. Loyal customers - With us, you will never lack work.
At PF Plumbing, you don't always have to pay the full price to receive high-quality plumbing services. Once you find an applicable coupon, just download it and present it to your plumber to instantly save. Our technician will test your water for the most common impurities, so you know what you and your family are drinking.
PF Plumbing understands that you may have several questions about our company and services. And we are ready to provide all the information you need. To get you started, we've compiled some of the most common questions we hear from past customers and answer them all here for you. For any additional questions or concerns, please feel free to reach out to us.
Reviews (30)
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Benjamin B.
Jun 28, 2022
I was charged $875 for 1.5 hours of work. The plumber replaced the toilet handle and a shower carttridge. When I called to complain about the charges, "Larry" laughed at me for not knowing better. The job was significantly over charged and the customer service was rude.
Mr. W.
Jun 11, 2022
J was professional. He took his time and was very informative. We had a leak from our outside faucet that required him to go through the living room wall to access. You can tell he was experienced and wanted to do the job perfectly. We need more businesses with this level of integrity. Services: Plumbing leak repair, Plumbing pipe repair, Faucet installation
Connie Mettler
May 16, 2022
I had a fantastic experience with service technician Kaleb Robbins! He took the time to hear my concerns and as well as provide details to give me additional knowledge about my concerns. He had everything needed to update my broken kitchen sink faucet with a very nice Moen model option to choose from. He also checked on my concerns regarding low water pressure that 2 previous service technicians from other companies told me the water pressure was fine.

With my permission he did some research and was able to find the issue. pressure valve on the water heater was worn out (2004 - way over due) and quickly replaced it. Now I have fantastic water pressure all throughout the house. Will definitely use PF Plumbing and request Kaleb for any future plumbing issues.
Lauren Mintz
Apr 21, 2022
Jarrett is professional and courteous. He comes across as very knowledgeable. I have used this company in the past and called them due to a great prior experience. I have also recommended him to family. I am confident that the work was done correctly. Service: Garbage disposal installation
Lori Brown
Apr 05, 2022
Jarrett & Matthew replaced an old, wornout outside hose bib and plumbing line leading to it with frost resistant parts. We were very happy with the replacement as the old faucet leaked and was wobbly. They left the work site neat and tidy, as well. The team was very professional and courteous and we enjoyed working with them. Service: Outdoor plumbing system repair
Michelle Warren
Apr 04, 2022
Kaleb did a whole house plumbing inspection and drained my water heater. He was on time, efficient, helpful, professional, and very personable. He explained what tests he was performing and answered all by questions. The company is lucky to have such a dedicated employee.
Ted Topalu
Mar 12, 2022
I have used PF Plumbing for a couple of projects and have been pleased with their work. I recently had an annual checkup and the technician, Kaleb, was knowledgeable, courteous and professional. I will continue to use them for my plumbing needs and would recommend them to anyone. Services: Drain cleaning, Toilet repair
Al Cheek
Mar 12, 2022
Kaleb was very knowledgeable and helpful. Solved our problem where two previous companies could not. Even came back the next day on his own time because he thought of an additional step to prevent future issues. We signed up for an annual service contract on the spot. Service: Plumbing pipe repair
Jim Redman
Mar 08, 2022
Good company. Employees are professional and personable. They did a thorough inspection of all the plumbing and clearly explained what needed to be done. Then several different options were priced and when one was chosen they completed the job in a timely way. Everything looked great when they left. Would definitely use P F Plumbing again.
Lee Garrity
Feb 20, 2022
Kaleb did an excellent job. He was professional and courteous. He explained everything. Also the company replaced our water heater the same day I called. Service: Water heater installation
Denise Watson
Feb 14, 2022
PF Plumbing came to do a maintenance servicing checkup as scheduled. Kaleb, was the technician who came to do the maintenance servicing. He was very thorough and answered any questions I had. I will possibly be in contact with PF plumbing to install an electric water heater as my husband and I discuss switching from a gas water heater to an electric water heater.
Meryl S.
Oct 18, 2021
We had a drain pipe leak in our home and Mike came out to evaluate. He took his time diagnosing the issue and then was able to replace the pipe on the spot and it did not require pulling down our kitchen tile and cabinets so we were very relieved!
Bob B.
Mar 23, 2021
My annual checkup on our plumbing system was very thorough. The representative was on time and was very conscious of safety procedures as a result of the COVID pandemic. He also did several repair functions at no charge. My experience with PF Plumbing for several years now has always exceeded our expectations.
Jay H.
Sep 17, 2020
They are very friendly and show up on time. That's the only thing I can say about it. I was quoted $850 to replace a leaking drain in my shower. There is easy access to the bottom of the shower in the crawl space. They were kind enough to point out that my toilet tank is leaking and quoted $350 to rebuild it. The seals to replace the tank cost only $8.50 on Amazon. I've done this repair on a few other toilets and it only takes an novice about 45 min. Pf Plumbing offers a coupon on their website for $25 off ANY service.

The refused to honor it for the Estimate saying that it's only good for work done on repairs. Sorry guys but spending time to give me an estimate IS a service. Perhaps you should state on the coupon that it excludes Estimates. I found another plumber on the BBB website who is also A+ rated to do the work. They quoted me just $375 to replace the leaking drain.
Mona G.
May 01, 2020
I had an emergency at the last minute. Both of my toilets wouldn't flush and was running over. Called PF Plumbing the same day. Nick came with a pleasant smile and was very patient with me because I was really stressing. He explained everything he was going to do. He really knows his work. I think he deserves a big fat raise! I know I will need more complex work in the future on my plumbing and Nick will have someone to come out and access what I will need to do financially. I recommend this company for all your plumbing needs!
Philip K.
Mar 31, 2020
My sump pump quit during the last major rain. I've had success with PF Plumbing in the past, replacing all pipes in my cellar, last year, so, I had to call them with no hesitation. again, this time Michael, arrived. He replaced it along with a few protective additions. I was impressed with his professional demeanor. Explained with great detail what I needed and what he completed. bravo! Also, set up a payment plan that made my possible financial headache dis-appear. Thank you, so much, Michael!
Justin F.
Feb 20, 2020
We called them to fix a leaking faucet in the shower and because we had gotten a recommendation to replace our shut off valves. Matt was very friendly, professional and courteous, and he checked the shutoff valves and informed us they didn't really need to be replaced. Gotta appreciate someone who isn't after every dollar he can get! After putting in a new shower kit, it was still leaking.

Rather than blaming our house for being old and faulty or something like that, he blamed the kit he had just put in. He did the whole procedure again with another new kit, at no extra charge, and that was the end of the leaking faucet. Including the dispatch fee, it came to $250. Not the cheapest fix or most exciting way to spend my money, but I know nothing about messing with plumbing. The 5 stars is for the friendly and professional attitude and especially for the honesty of not charging me for shut-off valves that I didn't need.
Dan N.
Oct 23, 2019
Zack did a great job on a laundry list of items we provided. There were some complications from prior work done by others and he was able to do it right. Very professional, neat and polite.
Kerry K.
Sep 14, 2019
Mike Oaks came to my house this morning. I had a toilet issue. He did a wonderful job. Also he is very nice and very professional.
Benjamin C.
Aug 12, 2019
This was my first annual visit, after PF Plumbing helped me out of a tight spot, when I first moved into my home in August of 2018. At that time, we needed a new water pressure regulator and water heater installed, plus a thorough cleaning of all sewage pipes out of the house. All equipment has performed wonderfully over the last year with no issues. Jarrett arrived today to flush our water heater, and check the home's plumbing systems.

His work was thorough, and he explained every process he undertook. He took steps to increase our water pressure, and clear a few slow drains, all as part of our annual plan. He then installed a new flush handle in our master toilet, to correct an old problem. All work was fast, clean, and well explained. I continue to be a very happy PF Plumbing customer.
Leslie B.
Jul 19, 2019
We have hired PF Plumbing twice now-- after being burned with an independent plumber we wanted a reputable company. Technician Matt helped us with both jobs. He was polite and respectful to our home as well as very knowledgeable in plumbing issues. With that being said he took the time to make sure we understood the process and problems. I'm not sure if they are the cheapest company you could hire but I do know from experience that you get what you pay for! The work they provide reflects the price.
Sergio H.
Jun 26, 2019
$478 for snaking a slow drain. 892 for 2. With a "small machine". No warranty. Obviously told them no. Still got charged 60 dispatch fee plus tax. On positive note; Harold seemed like a good guy and really professional.
Nancy O.
Jun 24, 2019
I am very pleased with the workmanship and professionalism of the two technicians, Justin & Ryan, that PF Plumbing sent to replace my garbage disposal and fix some problems that I had in both bathrooms. They were both very knowledgeable. I highly recommend PF Pluming.
Cassiel S.
Jun 13, 2019
This was my 2nd time having Matt assist me with my plumbing needs. He's super friendly, knowledgeable, great at what he does and has your best interest in mind. It's like calling a friend to come over to help you with your maintenance needs. I have recommend PF Plumbing to everyone I hear who needs plumbing work done!
K. M.
May 02, 2019
Extremely overcharged, 500 to snake a drain fo an hour and a half job. I should have asked for a quote but I am over trusting. beware
Trish F.
Dec 12, 2018
$2000 to move a drain and shower head for our shower remodel? SERIOUSLY?! And then when I question the price I get an absurd explanation and question about a 3 piece drain. There are too many other good plumbers in this area to let PF Plumbing rip my family off like this. Folks, if you need a plumber my advice is don't waste your time calling this company. What a joke
John P.
Aug 18, 2018
This company communicates very well with its customers (typically once an hour prior to them arriving at your home to complete a job.)They do however need to address their scheduling issues. I understand that plumbers will sometimes run into more difficult jobs than they may have originally anticipated, but they should work on a better system to resolve scheduling and appointment issues. This is especially the case when a customer takes time off from their job or have other obligations to tend to.
William C.
Jun 18, 2018
P.F. Plumbing has done two major jobs for us: a new sewer line the day after Christmas (!) and a new water heater. In all instances they were clear, prompt, professional, and focused. They are contractors, which means they may not be the best call for small repairs -- they are excellent for big jobs. I highly recommend.
Kathy D.
Mar 28, 2017
Don't waste your time getting an estimate for work from these people! I am appalled and completely perplexed on how they even stay in business! I just had the most outrageous and ridiculous quote of my life, to install a dishwasher and garbage disposal! Cost for these simple installations=$814! That's right, not a typo! Who in their right mind would pay this price?! Shelby in their office called me afterward to collect for the visit fee (another $52) and I was like "What". "Seriously"?

I asked her how they could perform such highway robbery and in her "scripted" tone of voice she said, "Well, I am not sure what you were quoted but we have been in business for 30 years, blah blah blah". OMG! There must have been some very poor and desperate folks out there that possibly had no other choice, or, no other knowledge that they could do much, much, much better!

I feel very sorry for anyone who had to give up their hard earned money to pay these people their exorbitant prices! This isn't Manhattan, and I don't even think anyone in their right mind living there would pay that either. Guess what, found a great and reputable company locally that charged $150! PF plumbing you are performing robbery, not plumbing!
Michael M.
Nov 23, 2016
Wow. This is a mixed review - the service tech that came to provide service was very knowledgeable, professional and courteous. His workmanship was very good. I just thought the pricing was too high. UPDATE: I have spoken with the ownership about my project and am now very satisfied with not only with the work that was done, but also after my conversation, how they arrived at their pricing. There is no doubt that PF Plumbing is a high-quality, well managed contractor. Their workmanship is first-class and I recommend them highly.