Guilette Heating & Air

Synergy Heating & Cooling came to the rescue to service our Geothermal unit when the agency who installed it couldn't get parts or seemed interested. Synergy was able able to quickly evaluate the situation, received ordered parts within 1 week and repaired our geothermal system. Trevor, technician, is knowledgeable and professional. We will be using Synergy Heating & Cooling from now on for all of our heating and cooling needs!

No complaints on the actual installation of the furnace. however, I felt that there was little concern in the fact that I was without a furnace for over a month. No communication to update me on the status. AND, the communication to coordinate the electrician and your person doing the installation was ZERO. When I talked to your person, he stated that he would contact the electrician when he was planning to do the installation. This didn't happen, thus delaying a working furnace even longer, and then the delay in ordering the thermostats prolong the time to have any heat even longer.

They are very professional and efficient. They let you know what time they'll be at your home and when you need an emergency repair, they are there to fix your furnace or air conditioner rather quickly. The office lady is very good at keeping you updated and is so nice.

We woke up to our old furnace not working and the temperature in the house dropping. Called before hours and got a call back from Jennifer before their hours. Jennifer answered my multiple questions and phone calls and was extremely pleasant. They sent Jaime to look (we weren't customers) to see if they could help us get it in working order before anything else.

We decided to get a replacement and Jaime didn't pressure or try to upsell and still tried to see if we could get ours running in the meantime. We couldn't get it going and he needed to go get our new furnace. Chad was sent to install and he was thorough as well. No mess made, they had to build something between the furnace and ac and it looks slick.

Despite having lost power at the office and weather being wet and cold, he did it without complaint or frustration. They both answered our questions and even though my husband understands what they're saying, they took the time to explain to me because I wanted to know. We dreaded the day we would need to replace our furnace and our experience with Synergy has turned us into life long customers. We're already looking at getting an AC unit and add ons because how wonderful they were.

A bad water leak from our humidifier was repaired immediately and professionally. Also the water filter was replaced. Service: Repair HVAC

Very satisfied with the Synergy team Our furnace went out Wednesday Jamie came out and we scheduled a complete install on Friday Chad did the installation, very professional Great job

We had an issue with our Nest thermostat connecting to the furnace. Tom was out to my place immediately and quickly solved the problem. Synergy is always professional and responsive and they know their stuff! I'm a loyal fan. Service: Heating system repair

Tom checked and cleaned both of our gas fireplaces. It is always a pleasure to have Tom perform maintenance on our HVAC equipment. He is very professional, knowledgeable, and efficient. Synergy is lucky to have him on their team.

Brian called in advance and arrived when he said he would which was right at the scheduled time. He was friendly, efficient and enjoyable. He did his work, and checked in to make sure all was as it should be. I was very pleased with his service. He was dog friendly and enjoyed my four footed friend who wants to be a part of everything that is happening. Thanks Brian for the great service.

Tom is great! Timely, notified us of ETA, professional but friendly, thorough, responsive to my many, many questions, clear and easy to understand answers/directions, took time to listen, patient. Explained warranty/work/payment process before he left premises so we knew what to expect (and it happened just as he said it would!) Great employee, a definite asset, treat him well. If I could ask for him any time I needed service, I definitely would! Thank you!