CM Heating

CM Heating is great. This company is very professional from start to finish. Pricing is very competitive. I recommend you get bids from three different vendors and draw your own conclusion. I think their service and professional team win over the competitors. I recommend at least start with having them get you an estimate. One issue to expect will be that they're in high demand and probably can't assist as quickly as you'd like.

Another issue is they're located in Everett and they said they only served as far south as Kirkland, so if you're beyond that they probably wont' be able to serve you. It's a small but very well run company. However, it you plan properly I think it will be worth it. After last summer's heat I decided to get ready for this summer with a new AC. I had them install a ductless Mitsubishi unit in my living room, which provides heat and AC.

They installed it in April and it's been great but I have not needed the cooling feature yet. The heat works great. I have a split level home and works great if I just want to warm the upstairs. My thought on not getting a central AC unit is the downstairs normally stays cool and I can use the furnace air recirculation feature to balance out the temperature if I need to. I asked for a larger unit with this in mind. Good luck and I hope you'll give them a try.

Adam came to do a yearly maintenance and he was so nice and informative during the whole visit. I recommend this company to anyone looking for AC installation and services - they have great customer service and do quality work every single time. Thanks CM Heating!

We chose these guys because of their reputation. Very sorry we did. The installers were very nice, but I have major concerns about their competence. The piping from the installation looked terrible. The worst part is that they lied to me about this. My wife was there when they arrived, I was there when they left. I looked at the piping and the look on my face must have said it all.

The leader of the installation group said some thing like " yeah it's pretty rough, but your wife asked me to do it that way." When my wife came home, she told me that he just about begged her to do it that way and she consented when he wouldn't relent. Just corner-cutting. When they were all done, they fired up the furnace and it wouldn't work.

The next day a higher level guy came out to inspect the work. He expressed shock at the work done and even said that the guy who came out to do the initial quote did not give us good advice. This guy was able to get the furnace going, but he couldn't get the heat pump to work. That's right, 2/2 components did not work initially. The guy apologized for everything and promised to make it all right.

We never saw or heard from him again. When no one contacted us, we called their office. They said someone would be out in 2 weeks. We protested, but they said it was the best that they could do. The next day, we got a call and they sent someone out a week later. They next guy blamed the manufacturer and of course COVID-19 for everything. They made the piping look presentable, but advised fixing it outright as it might introduce more problems.

He did get all of the components working. He thinks he made things right by throwing in an adapter that allows us to operate the thermostat by phone app. Nice does not equal competence. Don't fall for their window dressing. I have little confidence that the system I have in place will function a few years from now. I also have little confidence that these guys will honor their warranty. I would not recommend this company.

We just had our first annual maintenance check for our heater (free the first year). Chris (pictured below) was friendly, did a great job, and explained everything very well. He gave us several tips that will help extend the life of our heater, and showed us how to save money on any future repairs. All our contact with this company has been very positive. It's great too that they contribute to the Make a Wish Foundation of Alaska and Washington!

Everett WA | I've been using CM Heating to maintain my furnace for years. This year I had a new Ductless system installed so I could enjoy AC. CM Heating did a great job, they were professional, friendly, fun to have around. The system has been in and running for almost a year now and they've already come by to check and see how it's running.

They always answer the phone, they always answer my questions, they always schedule me in, they always show up when they say, they are always cheerful, their prices are extremely competitive, in fact the cost is usually a bit lower than I expect. They give me quality and so far, every employee I've met is friendly and cheerful. I really like these guys!

We requested an appointment in February of this year for a new HVAC system to compliment our gas furnace. Everyone, from sales to installation (including the electrician) was knowledgeable, pleasant to work with and very efficient at their job. Our new HVAC system was installed in one day by 3 pm. Before they left, we were inserviced on how to operate the thermostat and the "particulars" on permit inspection from the city soon. Scott and crew did an immaculate job on clean up before they left too.

We even have a few new extra outlets at strategic places in and outside of the garage now, which will be very beneficial for plugging in electrical items. I highly recommend this company to you, not only for the quality of product they sell (and the warranty provided) but also for all of the great staff that made our total experience a very positive one!

Great company, great employees., 34 year old furnace was having problems, the tech. gave full honest diagnosis. I did not tell the tech I already knew what the problem was, i wanted to see if she would go through the process, and she did. She also was realistic when it came to keeping a 34 year old furnace alive. The other company didn't pass the test, just through some BS excuses about what was wrong and just said buy a new one.

For me they did a new furnace and AC, installed in one day, very clean professional work. Installers were Michael, Steve and Gavin, they had drop clothes trash cans and cleaned as they went, and left nothing behind and we're very informative. Very nice friendly presentable group of guys. Thanks to all you guys and gals at CM heating.

I don't even know where to begin. From the owner down to the installers, this company is top notch! They are accountable, honest, professional, accommodating and their customer service is unbeatable. I've never worked with a company who bends over backwards like they do to ensure their customer's satisfaction. I needed a lot of work done and I'm sure I was a pain to work with, but not one time did they make me feel unimportant. If you're looking for heating or cooling solutions for your home or office, stop searching and call CM Heating.

Making a consultation appointment was super easy! The week before our appointment - and the day of - I got a reminder call / text / email which was very helpful. Also, as the parent of two children too young to be vaccinated, I very much appreciate the extra safety precautions taken by Sean and CM Heating! Sean was so knowledgeable, friendly, and easy to follow. He clearly knows his stuff and it was great talking to ask expert about our heating concerns. Thank you Sean and CM Heating!

Great group to work with, from phones to install team. Really everybody knew what they were doing and we're super helpful.

Spencer & his team from CM Heating were awesome - from start to finish. They explained what they were doing through the whole project & also worked around my husband putting up some drywall while the old furnace was out & before they installed the new. I also was working at home & barely realized they were even here. We couldn't be happier with their professionalism & the great job they did with the install of our new furnace & air pump. Thanks again guys!

We had a good experience from start to finish. Joe, who gave us the bid was thorough and conscientious. Scott and his team installed a new furnace and air conditioner in one day. They were professional and worked efficiently to complete the job. They cleaned up after themselves and were respectful of us and our property. I would definitely recommend CM Heating.

Friendly technician arrived on time, diagnosed and serviced our furnace and explained everything he did in perfect detail.

I HIGHLY RECOMMEND GOING WITH ANOTHER COMPANY.It pains me to write this, I was hoping to give a 5 star review like so many others have given. I made an appointment for an estimate for new AC a few months ago. All of my interactions were great and I kind of felt like I would go with CM just based on their reputation. The day of the estimate, someone was scheduled to be there between 2 to 4 PM.

At 3:50 PM I got a call from my "comfort specialist" Sean. He said he was on his way but then asked if I wanted to reschedule since it was so late. I told him that I was fine with the timing and that my fiance would be meeting him at the house. Sean gave me more excuses about why it would be better to wait and that I should be there (I was home in 20 minutes).

I explained that my fiance would be making the end decision and understood these things more than me. He then said let me make a quick call and see if I could fit you in on Saturday. He made mention of another customer having an emergency and him needing to be there by 5:30. I let him know that if there was an issue and he couldn't come he should've been straightforward about that.

We hung up and shortly after I received a call from a female rescheduling me to Saturday, not even a call from Sean. I was pretty upset and honestly was going to cancel it because the two other companies gave me great estimates. My fiance convinced me to keep the appointment due to the great reputation. Saturday morning comes and my appointment is from 10 to 12 with Sean.

At 8 AM I get a phone call telling me that he's had an emergency and he needs to reschedule my appointment.again. They followed up with an email from someone named Haley. I just don't know how they expect me to move forward with them when I can't even get an estimate done and I've had this appointment on the books for a couple of months. Im really upset, the other two companies came out, had no issue talking to my fiance and we're there when scheduled. I am not feeling very "comfortable" right now about this company.

We went with CM Heating for our ductless heat pump and are very satisfied. I got three estimates and the cost was basically the same. I went Joe and CM because out of the three estimates, his was the most comprehensive. He really took his time to took a look at the house, measurements and figure out which unit would be best for us. He also suggested moving the unit, to give the entire house better coverage. From the beginning to the end, they have been very prompt, responsive and delivered on what they promised. I would definitely recommend them.

I filled out the form on their website and got a call back the same day. I was outside their service area but had a nice discussion about air conditioning units and installations. I felt pretty comfortable with the information and would highly consider using them.

Christopher and his partner De'jhana were knowledgeable, professional, hard-working, and great communicators. They were able to answer all my questions! The 2-day job to replace two furnaces/AC systems went smoothly. What a great team and experience! Also the electricians were terrific! Great experience from beginning to end, I highly recommend!

Overall very happy with our new heat pump install (replacement for an old gas furnace) from CM Heating. Took a little while to get an estimate (which was the same issue for every company) but they were actually able to get our install scheduled much faster than others. The price was competitive, they answered all my questions about the options during the estimate and via email, and the crew did a great job getting it all wrapped up in 1 day.

We were looking to replace our existing thermostat with a smart thermostat. However on account of the nature of our current HVAC system, none of the typical smart options(tried both Nest and Ecobee) were able to support this setup. Confirmed things by speaking directly with both companies. That's when we reached out to CM heating. From the get go they were super responsive and confirmed that they did have solutions that could get us what we were looking for(which was to mainly be able to remotely control and schedule our HVAC). Theresa(our tech. who came out) was amazing.

She was on time, professional and awesome to talk to. She patiently answered all our questions(and we had a ton being new home owners) and got us set up with an internet enabled thermostat in no time! She explained multiple aspects of our system while she was setting up the thermostat which was very educative and much appreciated. We would recommend CM heating in a heartbeat based on our first experience with them.

Contacted CM Heating for an installation request, they responded first thing in the morning and were able to schedule an appointment two days out. Zak was our technician and he arrived timely, maintained social distancing throughout the visit, and performed the installation work professionally and assured everything was operating properly prior to leaving.

He patiently listened to all my questions and answered every one of them, and gladly shared some additional tips in regards to our home heating and cooling. Thanks Zak for your respectful and excellent service! We have had CM Heating come to our home for other services and each of their crew have been great!

They've been great to work w/from the start! Thankful for their service! Theresa was friendly & helpful. I really appreciated her explanation & knowledge of the situation. Services: Heating maintenance, AC maintenance, AC installation, Thermostat installation, Heating system installation

Very satisfied with the service provided by CM Heating in repairing my furnace. Amy was very helpful in setting the appointment, giving me all the details I needed in a professional and courteous manner. Antonio was the service rep who arrived as promised, listened to my description of the issue and had the proper part replaced and the unit up and running within the hour.

He was friendly and very professional and took the time to explain the issue to me. I'm very happy with their service and will give CM Heating first consideration when it comes time to replace the furnace.

Very professional and friendly. These are hardworking men and the team faced an extremely difficult install. They did a great job. The sheet metal tech was excellent as were the other team members. We do have a little rework to do on the refrigerant line routing but I am confident that issue will be resolved.

Brandon was personable and professional during our consultation. He gave us lots of options and worked with us to find a solution for our heating and cooling needs. The information was thorough and we are planning on moving ahead with the install. Services: Heating system installation, Ductless heating and AC services

He was able to find a solution that was reasonably priced and listened to my conserns. the repairs were made quickly. very nice young man Service: Heating system repair

When our furnace went out, I already knew who I wanted to hire to replace it because of the great reputation the company has on my local Nextdoor page. I called CM first and they did not disappoint. They were on time. The servicemen were polite and friendly. Our new furnace and Nest system have been a lifesaver this bitterly cold winter! And when we went out of town over Christmas, I got a notification sent to my phone 1000 miles away that our home had dropped to dangerously low temperatures and the emergency heat function had been activated. I have no doubt the Nest saved our pipes in our absence. I would recommend CM to anyone!

Antonio was friendly and respectful. He did a though job cleaning and maintaining our furnace. He took the time to explain filter replacement and even spent some time answering my husbands questions about a fireplace question. We will definitely be calling CM Heating for future maintenance calls. Thank you Antonio! Services: Cleaning, Heating maintenance

CM Heating installed a ductless mini-split on our older home. They were very professional. The team arrived promptly and got right to work. Every member of the team kept on task, yet took the time to answer questions. I was very pleased with the way every part of the organization communicated --from the initial bid to the scheduling and installation.

It is too early to know how reliable the product is, but it started without issue and the heat pump easily warmed the house, even though it was only 36 degrees F outside. We are looking forward to seeing how it cools in the summer! Five stars for professionalism and communication.

If you are looking for a company for anything related to home heating or cooling, CM Heating is truly the best! We have had excellent service and communication from initial scheduling, through install, and beyond. They have always been prompt to reply and have been incredible in helping us figure out our A/C needs while dealing with furnace issues from the other company the builders used in our only few years old home. Michael, our service consultant we initially met with, was knowledgeable, friendly, and not sales-pushy in the least.

The install team was very friendly and they all worked hard in the blazing heat to get the job done in an efficient manner. Everything was done in one day, including the electricians running the extra circuit. John, the owner, truly cares about his customers, and especially the CM Heating team he calls family. We have had experiences with another heating/cooling vendor in the area and they were less than stellar. Absolutely impressed with CM Heating and would recommend them in a heartbeat!

When contracting service through a large company, you have no idea who will be sent out to do the work; it could be someone who has experience, no experience, or is completely indifferent to your problem. I called CM Heating to do a tune-up and to address a problem where my furnace blower seemed delayed in starting. The furnace was still working and I had heat.

I explained the situation in detail to the first employee that came out to do the work. After I explained the problem we walked over to the furnace and he asked me if there were any issues with the furnace. Since I just explained the problem to him, I was concerned that he didn't understand, but I explained the problem again and thought he would figure it out when doing the tune-up. Nope.

I paid $700 dollars and still had the problem after he left. I called and paid again to have them send someone else out. The next person said the burners were bad. He cleaned them and suggested I replace them. After he replaced them for $400, the furnace blower was still delayed in starting. He told me to call if it continued and left. The next morning, the furnace didn't work at all.

They sent someone else out who was very nice but admitted he didn't have the experience to do the diagnostics. He talked to someone on the phone and they suggested it might be the computer board, or maybe another device. They ordered the parts and then I waited for weeks. I called a few times to find out when the parts would come in, but they continued to tell me "hopefully soon". CM Heating doesn't get parts locally or track the delivery when ordering them.

The shipping could take weeks, or it could be backlogged and take months. You are expected to just wait (without heat) and hope that it can be fixed one day. One person I talked to told me a cold front was coming in and said, "Good luck". Then there's the open 24/7 hours advertisement. What that means is they have an answering service. If you call after hours, they take a message and then they get back to you when it's convenient for them. No one is going to come out after hours. I finally called someone else and they said the parts are easy to come by and they could have them the next day.

The whole crew did a great job! It was a long day with lots to get done but they made it happen. Very pleasant, nice clean work and cleaned up after themselves! Looking forward to enjoying our new heating unit! Services: AC installation, Heating system installation

Charles is great, he is on time very quick and also gave me solutions that can help me determine what I needed. Nothing extra nothing under power. Because how my house was built I can only use a different method for air conditioning. Still gave me a very competitive quote. Honestly, if I decided not to use CM Heating in the end I would still HIGHLY Recommend for people to get their services from there because there isn't much better companies out there that will beat the price or have this great of service from the staff.

If they do you wrong and you communicate with them they make it right which is huge. They go above and beyond to make sure you are happy with their service. I highly recommend this business! Before I had reviewed them lower and they went above and beyond to turn around my experience they really care about their customers.

I am very happy with the service I received for the installation of an air conditioning unit. Tent and his workers showed up on time, were very polite, professional and gave me a walk through of the process to be done. When they were finished, Trent gave me a detailed information of the work completed and also a hands on demonstration of how the new thermostat works. I look forward to working with CM Heating in the future with other projects I have in mind. Deborah M.

Had my annual maintenance done last week on my fireplace, furnace, heat pump, and water heater. My home was respected with shoe covers, drop cloths, gloves, and masks. Technician kept me informed along the process and gave me a good recap at the end of the appointment. Great service!

Chris and Remus did a fantastic job! All their work was done neatly and in a manner that blended in to the surrounding portions of the house. They also cleaned all the areas they worked in, leaving the spaces as clean as or even better than when they arrived. Pricing was competitive and only $180 more than their biggest competitor. We decided to pay the small amount more for CM Heating because of their friendly customer support throughout the entire process and better warrantees.

We were looking to replace gas furnace. Starting from getting the quote, scheduling and installation, I had very pleasant experience with CM Heating. Although their quote was not the lowest one but I really liked the way Michael did estimate (actually inspecting all ducts, crawl space, listened to our needs) and stellar customer reviews. Sarah was very helpful to guide the installation process and finance options. Taylor and Anthony arrived on time and worked hard to install our new Heat pump and backup gas furnace. They kept our home clean and took all COVID precautions. Taylor answered all of my queries and helped me to walk through maintenance tips. Highly recommend their service!

Could not be more impressed with the customer service and responsiveness of this company. They are the perfect example of going above and beyond for the customer! Regis is the tech that was dispatched to me and he was as great as Melissa, who I spoke to on the phone setting everything up. 5 stars across the board. I will be using them exclusively from now on! Thank you!

Awesome and professional work done. The technician was very knowledgeable and honest. My fireplace was lighting up and going out every couple of minutes. He was able to troubleshoot it down to a part and scheduled a follow up appointment with the office. After the part arrive the technician was able to install the part and found another problem with the switch.

He proceeded to fix that problem and only charged me for the actual problems with my fireplace. So in the long run I was not charged for the extra part only for the issues that effected my fireplace. It's great to find an honest company like this one. I would highly recommend them for any heating work needed. I will be using them again when it is time to service my furnace. Great work guys!

This is the company I would recommend for ur heating and air conditioning service. They came and gave us estimate and we had the work done. They finished the job in less time they stayed and very professional.

Our 38 year old furnace died the first weekend in December, and it was time to replace and upgrade to a new heat pump system. We received quotes from four companies, and after weighing the various bids, decided to go with CM Heating. Very glad we did - the team that arrived did a great job, and were amazing professionals throughout the install process.

When the crawlspace was found to be too tight at one end of the house, which prevented their access, they presented a plan B option to us, explaining how it would look running the tubing thru the attic and showing samples of trim they could use to cover where it would be visible outside. Later, as they were turning the system on, the new heat pump wouldn't start initially; they stayed late to troubleshoot and resolve the issue.

I was impressed at their dedication and willingness to work late to get it running, so we didn't need to go another night without heat. We are enjoying the new heat pump system, and happy that we chose CM Heating.

Update: CM Heating is committed to making you happy and satisfied. They were concerned that I wasn't happy with my service and offered me a few options. I decided to have someone come out and check my furnace because it hadn't been serviced since I bought the place. Tyler was amazing. He educated me on my system, showed me how to replace my filter, and was very quick.

I was overall quite happy with my CM Heating experience. Chris, Taylor, and Paul provided great service. Price was competitive with other quotes, but the real reason to use them is how great their communication technology is: quoting processes, scheduling, emails with technicians' faces and texts when they're on the way, permitting process, etc, all communicated electronically and promptly.

I did have some issues with the first installation of my new furnace, but they stood by their 100% satisfaction guarantee without any resistance and got it all sorted out pretty quickly.

Very friendly, professional and great service! They came on time, following all precautions and procedures due to Covid, wearing masks, gloves and shoe covers. Customizable approach! Thank you!

We replaced our 30 yr old furnance and 12 yrs old water heater. The job was done before noon. Very professional and great communication. Would highly recommend!

*Shout out to Teresa* Had an appointment to have my gas stove and furnace cleaned and inspected. We received a 4 hour window and Teresa called and arrived at the top of the window. She not only was polite but very professional. I also requested quotes and she followed thru. Definitely recommend CM heating

Heater went out on Wednesday night. CM was here Thursday am. My heater was very old (1975) and basically done. They walked me through a new furnace, secured me 12 months same as cash financing, and showed up Friday for the tear out and new install. I'm now sitting in my house Friday night with a brand new furnace and very cozy heat billowing away. Zero complaints, this is the way this is supposed to be done. Couldn't be happier.they were very prompt and kept me updated with pictures of the technicians that were on their way. This was beyond professional. I can't say enough good things about this team. You can't go wrong!

**UPDATE** CM Heating went above and beyond to fix the issue with our furnace and compensate for the time missed by covering the repair costs. They sent a service man out within 24 hours and now we have a fully functioning furnace and heat. We are extremely grateful for their excellent customer service. Thanks again guys!