Lassie Plumbing

The people at this company were so easy to work with. Our water heater broke and they had someone out the very next day to install the new water heater. They also took care of a couple repairs for no extra cost, which was very kind. They were also very transparent about the price, so there was no confusion or surprises at the end of the job. 10/10 would recommend. :

Our experience with PPM Plumbing was excellent. Collin did an excellent job. He was friendly and very helpful. We will definitely use PPM again. Services: Garbage disposal repair, Garbage disposal installation

I will always call this company for any of my plumbing, A/C, and furnace needs. I can't count the number of times I've called when in need, and they've provided a quick service for no charge, and shown me how to do it myself next time. So friendly, professional, and at an honest fair price. Thanks for everything! Services: Water heater installation, Installation

Rob came by to check our water softener as we felt it wasn't functioning properly. He had actually installed our softener several years ago and I remember him from that experience. He was very nice, highly knowledgeable and above all HONEST! So today when he arrived I knew I was in good hands and grateful it was him! I had an experience with Any Hour that was not pleasant to say the least. Also had an experience with Neerings to which I felt they were not straight with me and suggested items that needed to be corrected and replaced.

I was having a thumping in my pipes and Collin came out, I told him what the problem was showed him what it sounded like and he was super quick to diagnose and fix the problem. Collin was very professional and kind. Parley's PPM will definitely be my go to moving forward!

We were out of town on vacation and Parley's came over immediately after we notified them that a friend had noticed a leak in our house. They quickly took care of the work at minimal cost. We were very impressed by their responsiveness, professionalism and efficiency. They gained another loyal customer! Service: Plumbing leak detection

Adam was amazing! He arrived on time, diagnosed issues and worked non-stop to resolve them! Returned early the next morning and worked until nightfall to complete! We were remodeling a home with a tight timeframe. Prices were fair and quality of work was excellent! Services: Shower installation, Toilet repair, Water heater installation, Shower repair, Plumbing pipe repair

Collin did a great job of going above and beyond what was asked of him. He was thorough and made sure the job was done correctly. He also made sure to get us the best price on our parts by exploring options within our warranty. Would highly recommend him! Service: Water heater repair

I called and ask about how much I owe on the plan I use to flush my tank less hot water heater. I called and well I couldn't get a direct answer the first call. I had to call back the next day and even then I couldn't get a 100% answer. I don't know if the people that work there is all new or what. After that experience I decided to take my business elsewhere as who knows how much that have charged me. (watch your bank account 100% with this company) They charged a great price but you have to have a monthly plan kinda annoying but it was what ever.

My radiant floor heating was not working and Parley's was incredibly responsive getting me in the next day. The technician was able to work around my schedule and came and fixed the solution for a reasonable price. I will definitely use them again!

I used them twice but will likely not use them again. They recommended Allstar services and repair to come camera our main line for free after Parleys cleared our mainline. After getting a second opinion on the results of the camera viewing we concluded that Allstar is not an honest company. They told us we needed to replace all our underground pipes $13k and that anything the backup water touched must be removed and that insurance would pay for most of it.

All of the statements were false. They wanted to get started right away 2 days before Christmas. So glad we got a second opinion. Such a downer to have spent multiple Christmas vacation days trying to sort out truth from lies just to get a basement drain backup flood dealt with. The whole experience left a very bad taste in my mouth and Parleys should not be recommending the "free" services of a very predatory and dishonest company.

Jim was asked to install a Moen shower/tub faucet fixture in our downstairs bath. He had to go through the wall to replace the old faucet. They also replaced the sink faucet. They then replaced our old water heater. They did an excellent job and we appreciated it so much. I would have them back anytime. Tell them thanks for us Services: Shower installation, Boiler installation, Tap repair, Tap installation

Just the best, don't waste your time looking for anyone else. OG Services: Heating maintenance, Boiler installation, Installation

At the beginning of our repair process we had some hiccups and struggles figuring out the issues with our leaking pipes. There were a few issues with the scheduling and dispatch but we were very pleased how management handled the situation. Jim made us feel very important as client and was great to work with. Service: Pipe repair

My furnace was not going on and my house was chilly. I called PPM and they found an appointment time to accommodate my schedule. When the technician saw my furnace, he noted the switch was on off. When he turned it on, the furnace came on. He was very kind and gracious and did not charge me for the call. Five stars for being accommodating and generous.

Parley's helped me out in a pinch when I came home for the weekend and the kitchen sinks were backed up. Services like this are a bit costly, especially on a weekend, but competitors were booked out for days. Karston, the technician, came on a Saturday to snake the drain. He was professional, thorough, and cleaned up everything better than it looked before. Thanks for your great work.

We had a great experience working with Parley's PPM. We had a complicated air conditioner problem that was created by the original installers and the Parley's people worked diligently to figure it out. We worked with James, Roger, and Rob - all were incredibly knowledgeable, on time and very professional - absolutely top notch. Delaney in the office was also great to work with - always positive and professional, and kept us informed about appointments and billing. In the future, I wouldn't call anyone else but Parley's PPM.

James and Collin are experts at what they do! They did an amazing job. They were on time, super professional, and cost friendly. I will 100% go with these guys again. They are people who you can rely on and trust. I recommend them! Service: Ductless heating and AC services

I have worked with PPM for many projects and they do a great job. They are there when they say they will be, affordable, and do a quality work. They also solve the problem without up selling.

I was extremely happy with their service. They got someone out within a relatively short time to give me a bid, and then they gave me the lowest bid among several other companies. They completed the work on the same day as the bid, did a great job on the repair. Their guy was very professional and courteous. I will be glad to call them again if I have any other plumbing issues.

Great communication. They give you the first available appointment, arrive on time and, in the event their previous appointment finishes early, they call you to see if you are available a little earlier. Ellery diagnosed and repaired the problem very quickly. "Knowledgeable" is a soft term for this group. They are "Experts!" Thanks, PPM!

These guys do a good job. One thing I really like about them is that they quickly fix issues with any of their work. I had them do the plumbing for a bathroom remodel and after they left one of the pipes had a minor leak. They came out the next day to fix it. I like that they stand by their work. As with all businesses, the different techs have different skill sets. I think Ellery is the best plumbing tech. He goes out of his way to make things look neat and clean.

I called on PPM to fix a leaky bath tub. Colin was my super hero. He removed the broken threads, replaced the plug and sealed it up in record time. I am very pleased with PPM and recommend them for any plumbing, heating or air conditioning jobs. Thank you!

I used PPM this week to install a new air conditioner and as I have been in my experiences in the past with them, I was highly impressed by the level of expertise and professionalism demonstrated! All the staff (both Casey's and Ellery) answered all my questions and provided detailed options. They are not satisfied with "just making do", but consistently provide quality products and services. I would recommend them (and have) to family, friends and others!

I WROTE A REVIEW YESTERDAY I want to discard about Jaron's work. I tried to delete it but Yelp would not let me even edit it. I was talking about Jaron. I am Kathy Smith. He came back and explained everything that he did, and why they use plastic pipes now, and he gave me back my tub faucet. They are a good company and I will use them again.

We all find ourselves in need of a plumber now and then when things get backed up. Or, in my case, when you need a gas line pulled, and a shoddy shower valve install made right. Ellery, from Parley's, showed up on time - for both appointments - was extremely respectful of both me and my home, and did a fantastic job with both projects. My new shower valve had been botched during install and left for dead.

I didn't even know everything that was wrong with it. All I knew is that my brand new $1,200 shower valve didn't work. Ellery took one look at it and explained what was wrong with what he saw. It took him 30 minutes to repair and replace everything in need, and when he left, I had a working shower. I called him to come back and plumb my gas line, which had to find its way through the exterior of my home to a grill bib.

He even estimated that it would take him twice as long as it did. He was finished up before I knew it, and. again, I had a system that worked. I've never had a moment's issue with any of the work performed by Ellery. I request him now when I call for service at Parley's. I have always appreciate how I've been dealt with there, from the intake/schedulers to Ellery, my serviceman. Invoicing and billing have always been 100% correct, leaving me with little doubt about Parley's integrity.

Whenever I've need them, Parley's has been there in a reasonable time. And I never feel overcharged or underserviced, which is typical of most companies in this industry. Parley's is my plumber any ol' day.

I am a realtor and my seller lives out of town. When I called to get an estimate on a repair that needed to be made, the receptionist took my information to have a professional call me and within ten minutes I was able to get a second opinion over the phone and scheduled an appointment for the next day to get an estimate. Robert was very knowledgable and answered all of our questions about the water heater and the manabloc.

We scheduled him to make the repair and he was easily accessible when I needed to change the time of our appointment. The replacement of the manabloc took less than 2 hours and came in less than the estimated bid! I will definitely be using this company again.

We have used PPM (now Parley's PPM) for years for our home plumbing and HVAC needs. They've fixed our furnace, our boiler, put in new plumbing on a bathroom remodel, installed an entire Mr. Slim heating & a/c system, and I'm sure a few other things I can't remember. They are professional, prompt, and best of all they fix it RIGHT. I've never had to call them back and have them re-do anything like I have with a lot of other home repair companies. I would highly recommend Parley's PPM!

I am remodeling areas of my house and ran into some trouble. I needed someone to come out quickly. I found PPM and they were able to help. They came out fast. They were friendly, educational, and quick to help. I had to replace lots of angle stops, a leak in my kitchen, and then lastly the garbage disposal. They suggested putting in heavy duty disposal which I was happy about (Badger 5 xp) and finally the bill came. $807!

I found the same garbage disposal in other places and online for $100! I am very happy with their service but feel like I paid WAY to much! If only my husband had been home he could made sure that would not have happend! Too expensive!

PPM really helped me out with my furnace. They came out fast and had our furnace fixed fast. I will use them again.