Home Comfort

We contracted Home Comfort to install a ductless heating and cooling system in our home that was built in the late 1960s. From first contact through the install day the entire team has been friendly, professional, and hard working. Everything was completed on schedule at the agreed upon price and our new system looks great and works even better. We are happy to recommend Home Comfort to anyone looking to install such a system in their home.

My a/c fan stopped working and I was very concerned because replacing the fan can be quite expensive. Dan came out and quickly diagnosed the capacitor was out. The total bill was only $158. Such sweet relief! This was the first time in awhile that I can say I totally trust that I got my money's worth. I will call them again if I ever have a problem.

Travis did a great job installing my new dryer ductwork! He was efficient, respectful, answered all my questions, and left my garage/yard in pristine condition! Thank you Travis and Home Comfort Heating and Air for excellent service! I will definitely recommend you to my family and friends!

Our house was built in 1952 and had an old electric panel. While we got good at knowing the rules (no toaster while microwaving, no dishwasher if the ac was on) we got a point where we had to upgrade service. I was nervous about cost and scope of work, and HCH made this a great experience. Tanner and Jeremiah got the panel completely upgraded and back to code in about a day. They even added an RV plug. This went went even better than I had hoped.

Home Comfort recently completed three projects for our family: A full American Standard (which is a twin to Trane) heat pump system installation in one home, a Mitsubishi ductless system in another, and a separate electrical wiring project (yes, they have a fully qualified electrical department). In each case, from start to finish, the work was completed as scheduled, on time, and in a professional, workmanlike, courteous manner.

Their prices were FAR superior to the bigger name competition. We have all been so impressed with the quality of the workmanship and the follow-up responsiveness, that we will use Home Comfort for all future projects, and we will confidently recommend them to friends and relatives. Two thumbs up and five stars all the way.

Daniel did an amazing job replacing some very old outlets that were causing some power failure problems. Fast, professional and on time I would highly recommend them! Service: Electrical panel repair

Comfort Home Heating installed an exhaust fan/light in our bathroom. They were on time, professional, and thorough. I highly recommend them. Service: Light fixture installation

Bret Halagean serviced my HVAC system today. Very polite and professional. Told me a part would need to be replaced at some point and I had him take care of it while he was here.

Brandon and the entire Home Comfort team have been absolutely incredible for the past two decades they are the only group I use. Always on top of every issue I've had and fixed it with the type of care as if it were their own home. I highly highly recommend Home Comfort they are amazing

Ryan was excellent. He was on time, had great communication and gave a kind compliment about my house. They offer great discounts for service. They were available without a long wait time. I highly recommend this company!

Brandon is very knowledgeable and made excellent recommendations regarding my heating & AC system & installed a new thermostat for me. He followed our masking protocol and is considerate & kind as well. He is an excellent representative of your company.

Johnny was very knowledgeable about our system and made great recommendations. I requested him for the full maintenance of our system scheduled for next week. Very happy client! Johnny continues to be wonderful. We will request him for all future maintenance and repairs in the future!

Called on Christmas Eve to ask if they could help a Vet out who had no heat. Johnny responded promptly, diagnosed and cleaned up the system and got the heat going. Johnny was responsive, professional and went the extra mile to help out. Thank you! Services: Heating system repair, Heating maintenance

Love my ductless heat pump. Maintenance done today by Johnny was thorough. He arrived early and was very pleasant. A great experience.

If you asked me a few weeks ago after getting my ducts cleaned. my review would have been completely different. Today they sent Johnny F. he listened to the same complaints and made me believe that they're problem solvers. He was professional, very informative, friendly, helpful and all around nice human. I ended up signing for maintenance even though we were not going to.

Tomorrow I'll be calling to request my house serviced by Johnny or bust. This way I know everything will be done right the first time. Thank you Johnny, I feel better about spending all the money I did in the end.

Ryan did a great job figuring out why our heating system wasn't working properly. Our heat is working great now. He was friendly and worked hard. Thank you! Service: Heating system repair

Brandon came out to help us figure out what was wrong with our heat pump. He immediately found and fixed an unusual noise we were hearing. Because the system fan wouldn't shut off nor would the whole system shut off he suggested we needed a new thermostat, which we got. Brandon was very polite, professional and informative. We were very impressed and happy with the service.

Matthew provided maintenance service on our ductless heat pump yesterday. He was professional, thorough, and informative. He was prompt and courteous. We would be happy to have him provide service in the future at our home. Service: Ductless heating and AC services

They fixed our heater MUCH CHEAPER and MUCH FASTER than we had anticipated. Knowledge and professialism made a quick and easy fix for us, and saved us money. Thank you! Highly recommended! Services: AC maintenance, HVAC maintenance, HVAC repair, Heating maintenance

Johnny did a fabulous job. Super friendly, nice and knew what he was doing. They came out within days of calling them. Very happy with the job Johnny did!

Daniel was very knowledgable about the gas furnace in our home and provided detailed information about the problem we were experiencing. He was friendly and professional.

Today was the first time I have ever had Home Comfort Heating and Air come to do my maintenance on my heat pump and furnace. they sent out a very nice HVAC TECH named Johnnie. he was very thorough very knowledgeable and a pleasure to be around. I highly recommend Home Comfort Heating and Air for your maintenance and repair needs.

This company is unwilling to confirm if an assigned maintenance staff is vaccinated. Certainly when your indoors with seniors one would think safety would be a priority, and would accommodate with a vaccinated technician. The folks at home comfort were of no help in making this happen. This is from a long term customer with a multi year service contract.obviously little effort to assist a long term customer.

Brandon did a great job servicing my furnace and was very professional and knowledgeable. Thank you! - Janette

Mathew worked so hard to repair our heat pump so we had air conditioning. He never forgot about us and he did an amazing job. We are so thankful for everything he did.

We have used Home Comfort for 5 years for ongoing maintenance. They always contact me ahead, are flexible, and the techs contact you prior to arrival. Recently during a very hot spell we have a problem without AC. I left a message after hours and received a return call prior to 8 am the following morning. Jason arrived in the afternoon, diagnosed the problem and had us up and running in about 20 minutes.

He's got a great personality, works hard and represents his employer very well. I highly recommend others try Home Comfort. Thanks for all the years of great service and response!

I just wanted everyone to know, that the guys that came over to do my lights were awesome. So professional so helpful, on time, I would recommend them to everyone.

My HVAC started leaking water yesterday and they had someone out to fix it first thing this morning. They offered later last night but I declined. Brandon showed up early this morning and fixed it quickly. Syd (spelling?) who I talked to when I called was also amazing. Such a great experience!

I made an Appointment TWICE with their receptionist Jodi. She forgot to schedule anyone both times. I wasted two different mornings waiting for them to arrive. They never showed up or called. She said that the first missed appointment was not her fault but admitted that the second missed appointment WAS her fault. When I asked to speak to a manager she said he wasn't available and then had the audacity to say I would just have to find another contractor. If you call them and schedule an appointment, don't believe they will actually show up during the two hour window they give you.or even show up at all.

These guys showed up right away and did a great job putting in a hot water heater for me. Would 100% use again. Kudos to Brandon, he was very professional. I used to use James, but couldn't even get a return call from them after being a loyal customer for a few years. Now I'm all about Home Comfort.

Our furnace quit and they got to us in 2 days, everybody else was at least a week out. John showed up, a very nice young man who figured out the problem and explained it to me in layman terms, gave me a cost estimate and ordered the parts and told me when to expect him back to install the new heating unit, he came on time and installed the unit, left no mess, double checked the unit made sure it was working and heating. We will definitely be using them next time.

They came out to give me a bid on installing some equipment. He said they were running around three weeks out and I said that was perfect, around Thanksgiving or the beginning of December. Then instead of getting a bid I got an email saying they were not going to bid the job for me, no reason, nothing. I called to see what was going on and nobody called me back. I am glad to have not gotten into a contract with this company.

We had water from our AC unit coming out of the ceiling and roof. In a panic my wife called and got ahold of Jeremy Steele. He freely offered advise over the phone just in case it was an easy fix that I was comfortable with. After I realized I was in over my head we called back and they sent Johnny who arrived promptly. We called close to closing time and while most places would immediately look for a way to charged after hours he didn't. He got right to it. Diagnosed the issue and moments later fixed it. Quick, painless, affordable and best of all it worked.

We are VERY happy with our new ductless heat pump system! Chris, Josh, Aaron, Tim, Eric? (I wish I could remember everyone's names!) were friendly, informative and professional, and there was little if no disruption to our household during the installation. Furthermore, we were more than pleasantly surprised with the cost compared to other vendors.

Our air conditioner had been out for a couple of years and we decided that it was time to replace it before summer. Our furnace was still working but was 23 years old. We had multiple companies give us quotes. Chris from Home Comfort came out and quoted us on just the air conditioner and offered prices on a selection of furnaces if we decided to buy both.

There was zero pressure to buy both and also zero pressure to buy the biggest and best of anything including the thermostat which we were fine having a lower end model of. In the end we decided to buy both the A/C and furnace. It was affordable (our highest quote from another company was nearly $8,000 more). Everyone working on the project was on time and professional. I highly recommend Home Comfort.

I made an appointment to get our heat pump looked at as routine maintenance. Before that appointment time came, our water heater died. I called yesterday and they sent a technician, Chris, out later that day. He arrived at 5 pm and worked until 10:30 last night. The reason it took that long is that, after fixing the water heater problem (thermostat.didn't need to replace the heater), he stayed and did the heat pump inspection and maintenance that was scheduled for a week later! Fantastic service. Will be getting a yearly service contract with them and use them exclusively for our hot water and HVAC service.

The Technician was very polite and knowledgeable. He was able to diagnose my problem quickly and accurately. However, I was charged $431.35 for a part that cost about $100. Some places had them for less. I understand labor cost are involved, but it took 15 minutes to install. The $79.00 trip fee was placed on top of that. I won't be calling them again. Update: After calling Home Comfort Heating and voicing my question over the price of parts - I was contacted by the office in order to resolve my concern.

Apparently local distributor prices are higher - even to contractors - than internet prices! That huge disparity would certainly encourage customers to buy their own parts online for less than even a contractor could get them. Nonetheless, Home Comfort is tied to their local distributors and the price they have to pay them. With that said, they did reduce the price of the item that I had to pay and promised to reimburse me. I appreciate the effort they made to accommodate me and the speed to which they acted.

AMAZING SERVICE! Our thermostat literally exploded on the wall, flames & everything. We called Home Comfort, Bella was on call at the service desk. She immediately went into scheduling mode; as well as instantly contacting an electrician on the team. Team member Chris was extremely quick (5 min) in calling us to check on the status of the thermostat & mini explosion.

Not only did I receive a speedy call but, Chris was at my house in under 30 min to check on the problem. He was then able to assess the trouble, quote me an estimate (very reasonable), & install an entirely new thermostat (that he left & came back for) in UNDER AN HOUR! I realize this situation is not the norm, but WOW, we're impressed! Thank you Home Comfort Heating & Air :), we will be back for any an all of our heating/air needs.

It has been a pleasure working with Home Comfort in the process of upgrading my home to ductless heating/cooling units. They were kind, respectful, honest, and efficient. The initial bid with Chris was very thorough and informative. No sales pitch at all. Then Joey came out to measure and explained everything that would occur and how they consider the home owner's preferences.

And today was installation with a team of professionals who were courteous and efficient. After everything was completed Johnny taught us how to use the equipment with a compassionate approach for our comfort and understanding of this new awesome system!

Just wanted to say Steve Bjorkman has be a pleasure to work with. From his first visit getting us an estimate, to the second making changes to estimate, plus numerous phone contacts, Steve has been a real pro. My wife and I are senior citizens with very little knowledge in air conditioning. He eased our worries and gave us advice based on our needs not on selling us something.

Our installation is this Thursday and we may not see him again, please thank Steve and give him our best regards. Yours truly, Jeff & Mariko Cummins Today was the installation. Home Comfort has this down to a tea! Delivery came first, then the installers, next the electricians, and last the technician. There truly are like a well oiled machine. There were able to do it all in one day, and I'm sitting here enjoying my so comfortable cool house.

I checked on and received a other estimates. Home Comfort beat the other prices and American Standard was the highly rated AC in Consumers Reports and that's the AC they installed. Home Comfort definitely deserves a five star rating! Thank you guys! Jeff Cummins

The installers of our Mitsubishi air and heat unit were friendly, knowledgeable and efficient, very important when you are having strangers in and around your home for hours! The entire experience, from first contact with office personnel, to final technician check was positive. I will recommend this family feel company to any and all for air conditioning, heating and electrical services, very happy with my experience! Thanks Home Comfort, you truly live up to your name!

Would not use them again. - Price quoted for duct cleaning was twice what a competitor charged and more than anyone I called - They did the install, and put a screw into a water pipe instead of using glue. As a result, rust leaked into the electronics panel for years. Fortunately a competitor caught it and alerted me to it before the panel was destroyed.

When I confronted the company, they fixed it, but insisted there was nothing wrong with that method, despite having the damage right in front of them! They refused to clean or replace the housing which is now full of rust. - The zone damper never worked. We only realized what was wrong after the initial labor warranty ran out (but not the parts warranty).

They quoted us $750 to fix it, even though their own mechanic admitted they had likely broken it during installation! - When I was advised that they should cover it regardless of the warranty if it was an installation error, I had them come back. Suddenly they quoted me $200 for the same job (which they should have corrected for free), and they had no explanation for why their other technician (from their own company!) had quoted me $750. Clearly they were trying to get money out of me for work that did not need to be done.

Did not have a very good experience with this company, the service tech was not very willing to help resolve my issue. My impression was they are more concerned about income than customer satisfaction

Jeremy made a service call 10 days ago, and still the parts have not arrived, and his comment, "your guess is as good as mine" seems to reflect the attitude of the people I have contacted at Home, not so much, Comfort, apathy! The reception person, twice told me that she would email me when she checked info, and each time she apologize for not getting back to me. So my advise, try another local company.

The Best! I did my homework and had 3 bids. Home Comfort was the best! Jake McCall was excellent to work with. I had them totally reinsulate the floor of my 900 square foot cabin on the McKenzie. They pulled out a 20 year old gas furnace and installed a dual zone Mitsubishi back in Sept 2014. I got $1000 rebate from Lane Electric on the heat pump, and 20% back on the floor insulation( another great company) too! Anyway, they not only removed old insulation, put in new with nylon scrim to keep critters out, put in new laundry plumbing ( a pro job) and ran 240 V electric, but the Heat pump installation was perfect and nice looking. Jake was excellent to work with for the whole job, so was there crew foreman!

My average bill is $70 per month now! The heat pump really works! Now, I am not there all the time, and cabin is only 900 sq feet, but still, last January, old electric furnace was $220 for the month!.so.huge savings. And.it heats quickly.and I also have AC now! Their price was competitive, but their customer service and friendliness was excellent, and the work, superb!

I am recommending them for the 3 cabins next to mine. I am glad I went with 2 zones instead of 1 for the one bedroom cabin. Mitsubishi is the name in heat pumps! Home Comfort is the name in heating, cooling, electric and plumbing! It was worth every penny I spent!

After the brutal summer of 2014 we decided to have air conditioning installed. A friend recommended Home Comfort & for good reason. Jake came out to do the bid & was very knowledgeable & gave us options. After an inspection revealed some damage to our 20+ year old heating systems we decided to have it replaced in addition tothe air conditioning. We were able to use the existing duct system for heating & air & a heat pump was installed outside for the air conditioning.

They worked quickly, just took a 1 1/2 days to have everything completed. The staff was friendly, professional & polite. We are SO pleased with the results. Home Comfort's bid was less than another company. I highly recommend Home Comfort for your HVAC needs.

I would be weary about hiring this company. Not honest at all. I was told $89 for trip fee and diagnosis. After 10 minutes of tech arriving he wanted $96 more do keep diagnosing the "problem". After I was told after the initial fee they will only charge for parts or repair. Company doesn't even deserve one star. I should have read previous reviews on Google about there hidden fees.

Home Comfort installed a Mitsubishi ductless heat pump system in the house I recently purchased. I shopped around and got three bids from SUB-approved contractors to start. The only company I was really comfortable with out of the initial three was unfortunately the most expensive by quite a bit, so I picked another off the list to get a fourth bid. Jake from Home Comfort came out quickly and did the bid, and answered a couple of follow-up questions.

I was happy when their price came in at a reasonable spot, and liked that their quote had everything included with no subcontracting or allowances (electric, permits, etc). We scheduled an install date and they showed up the morning of as promised. Three guys working for about four hours had the system up and running. Their explanation of the operation wasn't very good. at least they left a manual, and admittedly a heat pump like this isn't rocket science.

It took a litle bit of detective work afterwards to see what the deal was on getting the city out to inspect - probably should've been coordinated with the install so I didn't have to take a morning off a couple weeks later. The heat pump itself works great, and after the combination of utility company rebate, tax credits, and selling the old woodstove, it ended up costing only a couple hundred bucks. Sweet.

Though it wasn't the best customer service experience that I've ever had, ultimately, Home Comfort did the work for the price they quoted on the timeline that they had promised. We're not talking about restaurants here -- for something like a heat pump, you want one that works and is a good value, and I think I got that.