Boykin And

Service was excellent all the way from the first phone call to the completion of the repair. Tech (Tim) was very polite and knowledgeable, part needed was stocked on his service truck and unit was up and running within 10 mins of arrival. This repair was placed on a Saturday morning at 9am and the whole process from dispatch to arrival and completion was done by 1030am. Great to see a business and company with employees like this still exist. Highly recommend.

Tom was very thorough, courteous, and professional. He checked everything. He got us up and running and cooled off quickly. I will definitely request him the next time. I would also recommend Boykin to those who have never tried their service. Service: A/C system repair

Disappointed that the tech felt my job was too big and not worth his time or crews. I was willing to install new air conditioner and new ducts in crawl space. But his words my job wasn't worth his time or trouble, 4 smaller jobs would be better for him. Even suggesting for doing it when it cools down. Nope. Yes I will be looking for another air conditioning company that wants my business.

Boykin Heating and Air was very helpful and knowledgeable in determining my needs. They worked with me to get the financing I could manage. The technicians who came to install the system were courteous and professional. They did an excellent job. I am so pleased with my new and "very cool " system. I would highly recommend Boykin Heating and Air! Thank you

Our scheduled maintenance was performed 3 days early. The service man Tim called 30 minutes ahead of time to ask if he could come early. Tim was on time and very knowledgeable. He immediately began his work outside and made sure to cover his shoes anytime he entered the home. Tim walked us through issues with both our internal and external capacitors and gave us a quote immediately.

He even advised us of an issue with our filter and how to properly use filters for our system. He was able to replace the capacitors on the spot! Very professional and went above our expectations. Comes highly recommended!

On the first 90 degree day & my first day of positive test of covid, our air conditioning went out. It was miserably hot & I was sick!. We chose Boykin AC because they were near to us and they have been in business for 30 yrs. Little did we know that this small family business provided quick service men with great professionalism ( after I tested negative and recovered from covid of course.) When done the OWNER of the company stopped over and said it may take up to 24 hours to cool the house down.

He was wrong, in 2 hrs the A.C. had gone from 98 degrees to 70 degrees. We are very happy with the service, professionalism, personal attention and timeliness. Thank you Brian and the guys.

After much looking around I chose Boykin because he had good reviews. He also came almost immediately to talk to me and see what needed to be done. He has a great personality, you can tell right away honest is his middle name. When work started he warned me of other issues that better be taken care prior to install. Something happened during install and compressor stopped working. He replaced it on his penny. You will not find a better, more honest company than Boykin Air Conditioning. Thank you Brian!

They were fast and did a fantastic job. First, Tom warned us about a year before that we were going to need a new system so we had time to make sure we had the money. Then when we finally got tired of throwing money down the drain because we were fixing it every few months, Boykin got us a new system very speedily. I talked to the owner, Brian, on the phone for awhile while we discussed what the next steps should be.

He was patient and answered my questions. I also felt he was honest with me about not needing extra work done. They may not be the cheapest but I liked having peace of mind that the job would be well done.

Tim the technician text prior to arrival and called to verify the appointment. Upon arrival Tim got right to it. Explained all he did upon completion, and that all systems were in good working order. This is the second time Boykin has been to our home. In June Boykin came out to do an initial inspection, as we were changing from another HVAC maintenance company. All interactions with Boykin and it's employees have been punctual, and professional. I would recommend them to any potential customer.

The best way I can make my statement is to let you know that Bryan Boykin has The Best Best staff you can possibly hope for in this business. There is no doubt it is hard to find and keep quality employees on board. Thankfully, Bryan has been able to do just that. From the minute they arrived the work began. They talked out there plan with me and gave me a heads-up as to what to expect as the day progresses.

Their conversation was enjoyable to listen to while they were at work because it was like listening to a group of men that knew each other for years. There knowledge of what they were doing was obvious. When it came time for the critical steps of the installation it was again great to listen to how they each knew their part and relayed the information back to each other. Then, time to turn it on and no sooner than they did that the clean up began. I was very impressed and Very pleased with the overall experience. GOOD SHOW!

I called them yesterday due to my central HVAC unit being DOA after the neutral line coming into my house had been severed. Within 30 minutes they were at my door. Approximately 30 minutes after they arrived, they had my unit back up and working like new. I can't tell you how appreciative I am for how they handled my little emergency. From the people on the phone to the two guys that showed up at my door in a flash, everyone was extremely nice and professional. If I ever need an HVAC professional again, these guys are the only ones I will call.

We had a Trane ductless air conditioner installed. Exceptional service. Brian the owner came and did a walk through after completion. Price was very competitive.