Environmental Pools

My friend is using this company for his new pool install and said they were great so far. I got their info and called for an estimate. Andy seemed great and came out the next day for an estimate. He took photos, asked questions and and said he would get back to me after giving me a rough estimate. That's when things fell apart. We didn't hear anything for 3 weeks, so I sent a text and then left a voicemail with him.

Both went unanswered. We just wanted an idea of how things were going and what to expect as a timeline. I get pool companies are very busy, but for a $150k+ project, a simple response would be a minimum expectation. I called the main company number the next day and was assured by the receptionist Andy would call me later that day. Didn't happen. I gave it until the next week (1 month since site visit) and called the main number again.

I was assured for the second time I would be contacted by him that day. unfortunately I was not and we ended up going with a more responsive company of equal quality. We did our due diligence and got multiple quotes from multiple companies due to the large investment. This was the first company that came out, yet we were able to get comprehensive quotes from several other companies that came weeks after this initial site visit.

I would stay away from this company. They are either too busy to conduct their jobs properly or are simply disorganized. My friend who referred me has been constantly apologetic due to the lack of customer service I received. Again, I was referred to this company by a customer currently getting a large pool installed from them and they totally dropped the ball with me. Unfortunate because their quality is phenomenal from what I have seen.

I am a landscape contractor and have been in business for 39 years. I have had the opportunity to work with several different pool companies over the years. Here is what makes Environmental Pools stand out. Andrew, the Vice President, is a creative genius, he has come up with some of the most unique pool environments I have ever seen built. They customize your pool to fit your personal desires and have a highly trained and skilled workforce.

Their installations are carefully scheduled, executed and organized, and they make it easy to have them involved with your project. They work as a team with all the players, and believe the best results come from a collaboration. I highly recommend Environmental Pools to become your next pool contractor. Fred Anderson Anderson Landscape Construction Inc.

Environmental Pools installed my pool three years ago at the same time I was building my house. They made the complete process easy by meeting their commitments assisting with any issue with the builder. Anytime an issue came up or I had any questions they are always there to address them. I cannot recommend them more highly, if you are thinking of installing a pool I believe you are making a mistake if you do not at least call them for an estimate.

We have had our pool since 2010 and have been extremely pleased with the quality of the pool and it's equipment, as well as the service. The staff has been very friendly and helpful with any questions, as well as helping with contacts with any of the vendors that work with the company. Environmental Pools stands behind their product and they deserve a top rating for their company and their pools.

Environmental Pools provided an amazing pool design and construction process. You can tell how much pride Environmental Pools takes in building the pools and providing a high level of customer satisfaction during the construction process. However, even more impressive is their Service department after the competition of the pool. It has been a couple of years now since our pool was installed, but we still receive top notch customer service with exceptional response time whenever there is a need. I would highly recommend Environmental Pools.

Andrew, Chris and the team at Environmental Pools were great to work with throughout the design and construction process. We built a beautiful family friendly pool last summer and are already counting the days until we open it again in the spring. I would highly recommend their services if you are considering a pool. They also stand behind their product. Any trouble I have had has been addressed immediately and without any questions.

Working with Environmental Pools, was as good as it gets. From the first day of walking the property, the timely estimate recieved, and the beautiful work the crew produced on time, I couldn't ask for more. Andrew was so great to work and plan with, and Scott their project manager took so much pride and treated the job as his own. No fine details were skipped, and being in a public garden, the positive comments keep rolling in.

When originally looking for a contractor to do the work, multiple people pointed me towards Environmental Pools. Now I see why the recommendation was so easy. Thanks again everyone for going the extra mile, we appreciate what was done! Dan Brooks Director of Operations Massachusetts Horticultural Society Wellesley, Ma.

Environmental did a fantastic job and I highly recommended them. All their work was high quality, they were very communicative throughout the process, and they never tried to upsell us along the way. We are thrilled with the pool, spa, and deck, and are glad we went with Andy and his team. Andy D

Environmental Pools did a great project for us two years ago. We could not be any happier with the final outcome. Their staff was wonderful to work with and very responsive. I highly recommend Environmental Pools to anyone looking for a quality swimming pool builder.

We put our pool in Reading in 18 years ago. Andy Everly, the owner of Environmental Pools, came out and designed a beautiful pool with my wife and I. We have enjoyed it every year since! Our boys, and neighborhood friends learned to swim there. Andy has continued to be responsive to any call I make to him. Just a great guy and a great company!