Mullin Plumbing & Drain Service

Wednesday evening, A/C started blowing hot air in the middle of a heat advisory. Called Mullin who promised a technician the next morning. By 9am Thursday morning, A/C was blowing cold and technician was gone to his next call. Service: A/C system maintenance

Bryan was very helpful in explaining differences in my quote.

Prompt, had it diagnosed and repaired quickly. I was impressed enough to have them give me a quote for a new system install. Service: A/C system maintenance

Someone made a mistake and they were honest about it saving us?$$$. Services: Install AC, Heating system installation, HVAC system maintenance

Nick was great! Very nice, respectful, and professional. Service: A/C system maintenance

I've used Mullin twice in the last 2 weeks (septic need and AC need) and I've been very happy and impressed. Specifically the AC call, it was after hours on a Friday night and our upstairs was 84 unbearable degrees. Josh came out after hours, was professional, courteous and fixed the issue, working in the dark to wrap it up, and sweet relief the AC worked and the upstairs was able to start cooling. Josh was an absolute stud and me and my whole family really appreciate him and the Mullin team in general!

We recently moved into the area and have had two issues with our HVAC that popped up at two different times. Mullins was very responsive and got us in within 24hours of our call. They got us taken care of quickly and professionally. Services: Heating system maintenance, HVAC system maintenance, Heating system repair, Repair HVAC

Mullins tech did a wonderful job. This was the first time to call you and the entire process was seamless. Thank you for your fabulous service. We will call you again when a plumbing issue arises. We highly recommend your company. Services: Toilet repair, Waste disposal repair

Called about My mom's sewer backup and they came out quickly. The two guys that came out were Great and worked non-stop untill it was fixed. They had to dig up the broken sewer line and replace it and now when the grass grows back it will look like it did before they started. They finished it out great. Thanks guys for getting her fixed!

I had a gas leak in a back room and they came and fixed it apparently and when they left they told me everything was all right and everything was good but a week later I had to call again a different place and come to find out we actually still have that gas leak so I have no clue what I paid over $300 for and I feel like I got ripped off because my issue wasn't even resolved because it ended up just getting fixed by someone else About a week later.

I'm genuinely really upset with the service I got as well as the price I feel like I put $300 down the drain and I emailed them and never got a word back about the situation I highly don't recommend

I have used Mullin several times. They always do a great job. Services: Install thermostat, Heating system repair

My wife and I recently purchased a house and to our surprise the plumbing was not up to code and required intervention. Hunter out of the Muskogee/Tahlequah area replaced all of our water lines at competitive rates and did a phenomenal job. He was very patient with us and explain what was wrong and what needed to be change. Our previous water lines were laying on the ground and he even hung up the new lines going in and made it look extremely nice.

He also made the lines easier to access, so in the event they need to be serviced professions they have quick and easy access to the line (easier access=less time=less money). All in all I would highly recommend Hunter from Mullin Plumbing. He is easy to talk to, on time, and actually takes pride in what he does, which is hard to find now days.

Mullins came out and replaced 2 bathroom faucets. They were very difficult to remove and replace. The technician did an excellent job and the price was very reasonable Service: Tap installation

I have had faucets replaced and our hot water tank replaced by Mullins Plumbing and am very satisfied with Mullins. I recommend them for all your plumbing needs. Give them a try you won't be disappointed. Service: Tap installation

Trevor came on time and was friendly and professional! He did everything to keep our heating and AC working well. Service: HVAC system maintenance

Don did a fantastic job figuring out how to make the best out of a bad situation. The builder had installed a faucet too close to a stone wall - there was no way to get it out when it started leaking. Don did a great job explains options, then taking his time and making sure he did as little damage as possible to the wall which had to be opened to remove the problem. He then rerouted the line, drilled a new hole in the brick, and made it all look new again. I wouldn't hesitate to have him back for any plumbing issue.

I am extremely disappointed and disgruntled with how Mullins Plumbing is trying to take advantage of a single mom & school teacher. Two plumbers came last Monday, and spent a total of two hours & 20 minutes. They needed to leave during that time(they said 20 minutes, but they were gone 40 minutes). This 40 minutes is included in the 2 hours & 20 minutes.

The next day they came for a total of 20 minutes to finish the repairs on my water heater. The total time spent was 2 hours and 40 minutes for both days. I received a call the very next day from Mullins Plumbing for payment. I had not even received an invoice, but she wanted over $1000 for this repair. The parts were approximately $245, and they wanted $800 in labor.

I was told that I would not be charged overtime by the plumbers(thus the reason for coming the second day), and yet they were not only charging me overtime, but they were trying to charge me for 5 hours and 30 minutes(almost double the hours).The lady I spoke with said she would have a manager call me the next day, but they never called me. Since I did not receive a call back, I called the manager myself and left a voicemail.

It has been several days, and I still have not received a call back. I am so upset and shocked that this well known company would knowingly try to take advantage of a single mom!

I would literally never be desperate enough in need of plumbing to work with this company. Their quote was outlandish, open ended, missed at least 2/3's of what he was there to quote and their person that came out to quote was literally the worst chauvinist I've ever run across and I've been in this field for decades. He also was supposed to have their "remodel department" that he was spending more time to convince us we needed (so much so that I think that's why he missed so many things he was there to quote. distracted with his sales pitch).

The remodel expert was supposed to call us the following Monday but instead all we received was this ridiculous quote. I'm disappointed in myself for not coming to Yelp first to read their reviews. That will never happen again.

Wow, this is literally the worst plumbing company I've ever worked with. 1. Took a week to return my call 2. Missed the appointment that they were scheduled for. 3. When they did come out (to fix my toilet) they actually made the problem WORSE! Unfortunately I didn't realize this till after they left. STAY AWAY!

We needed probably a new hot water tank. And the young man came to the house and examined our water heater they indeed said that it would need to be replaced. They first set down and made out a detailed work list and a bottom line number. They showed it To me and I excepted the offer. They then got to work and approximately 4 to 4 1/2 hours later I had a new working hot water heater.

They were professional and courteous and explained everything they were doing and were going to do. When they finished they showed me the final product and told me how to use it properly. I have always had good service from Mullin's and these young men (STEVE and Daniel) did an excellent job. I would highly recommend Mullin plumbing!

Excellent service for a reasonable price! We've had a nightmare issue with our plumbing for nearly a week. First we went through our home warranty company and they assigned us a disreputable plumber. They charged us hundreds of dollars to lie about our issue and not fix the problem. Thankfully, I opted to call Mullin plumbing! They got the job done correctly, professionally, and quickly! Highly recommend.

Scheduled customers are not worth their time if it's not a high paying job Mullin is coming out for. I was scheduled ahead for a diagnostic service. Made sure to have the day off since they didn't give a time except "afternoon." I got a call at after 2 that they would like to move my appointment to the next week because the tech was "at a big job." Your time is not important to them. Call somewhere else.

We've been without water for 3 weeks. We tried getting someone in Vinita to come out but either they were too busy or they didn't answer their phones. So, Mullin Plumbing said they would come to Vinita. We scheduled it for Thursday, 3/4 between 0900 and 1300. At 1000 on Thursday, 3/4, Mullin Plumbing called to say they couldn't get anyone out to us that day.

No excuses, just that they couldn't come out. They said they would call us back to let us know if they could fit us in on Saturday, 3/6. Well, no one called us back, so on Friday, we called them and they said, yes, they got us in on Saturday 3/6 between 0900-1300 (at the regular price, not weekend prices.) So, we waited. At 1300, no one had come and no one had called. So, we called and they said, "Oh, he had to go back to another job, but as soon as he's finished with that, he'll come to you." So, we waited.

At 1500, no one had come and no one had called, so we called and they said, "Oh, he'll be there as soon as he finishes this job." At about 1615, no one had come or called, so we called back. Well, apparently the office already closed, because we got the answering service. They took our information and said that they would have a technician call us. Here it is nearly 2000 and no one has called and no one has shown up. Never, ever call Mullin Plumbing.

Their staff in the office are helpful, however, I had them come out and replace the diverted in a bathroom. It would leak whenever you turned on the shower head. Having had one fail in the other bathroom I didn't want to face to deal with this at an inconvenient time so I had them come out and do it for me. A month and a half later, the first time I turned the water on in that bathtub I couldn't turn it off. Had to go outside and shut the water off to the house. Not happy at all!

On January 6, 2021 Mullin Plumbing opened up their pipes and just sprayed sewage all over me and my friends! Stay away, and expel them from plumbing as soon as possible!

I had one of there asshole drivers ride my ass in rain down aspen. He almost rear ended me when we came to a stop. I will never use this business and I hope people find this review helpful to see what kind of people they have working for them. Plus when they worked on my plumbing they where very rude.

This company actually works on lala land time! We've used them to install a few fixtures in our house and the first time we had three. count them. THREE days of no shows before they finally came. Then they did subpar work that again required them to come fix. We called early in the morning and they said a tech would be out later. 5:00 rolls around and no call no show.

When we called back they said a tech would be out at 6pm. They took no consideration that we have a young baby or not a care in the world of customer time! Worst customer service yet.

There are many others to choose from, these guys are not honest. I had these guys come out to fix a broken sewer line in my yard a few years ago. Their bid came in WAAAAYYY higher than the other quotes I got. Then the guy was extremely rude and wanted to argue with me about the charges.

I created this on Yelp because apparently the owner doesn't want people to know how awful they are. I will not complain just tell you what they did. I called and asked them to come out and shut gas off to cooktop and unhook it for new cooktop. The guy shows up and turn the gas off under cabinet then cuts the electric cord. Shorts out the oven and he just left it like that. Called asked for some help and no response. Judge ye for thyself. beware.

FACT: 30 min to go get parts $64 20 min to fix tub diffuser, replace packing, and replace ball valve $128 Parts plus 50% upcharge (on top of The $64 to pick them up) $87 TOTAL= $279 When I called up there LANCE told me that's how a business works and that he understands that the majority of there customers are In desperate need of repairs so he understands why I was upset.

Well my time of need in no way Justifies price gouging on your part. This is not the first time I've used them and never had a problem. I hope this is not their answer to surviving the corona rescission because if it is. They will not.

This is a review for Mullin's septic pumping service. Scheduled Mullin to pump out our septic tank this past week. The septic tank is located in the backyard quite a distance from the street. The tech Jerry arrived and asked about parking in our driveway which is on the opposite side of our yard from where the tank is located thinking it might be a bit closer to reach with the hoses, but it really didn't seem that much closer and I prefer not to have heavy large industrial trucks in my driveway. Jerry sensed my discomfort and just pumped from the straight shot out to the street. Jerry did a very thorough job pumping out the septic from both access holes and washing down debris near the end with our garden hose to really get everything stirred up and pumped out. Afterwards, I noticed several large oil stains left out on the street from Mullin's pump truck.

I am so thankful I did not have them park in my driveway! Pricing was competitive - they were a little more than another well know popular septic company - but that company told me I only needed to uncover one lid to have my tank pumped out - Nick at Mullin told me I should have both uncovered because even if they just pumped out from one side, they still need to check the baffle on the other side.

So I preferred to pay a bit more and get a little more service. Overall excellent. However, I would suggest that Mullin service its pump trucks so as not to leak so much oil. This would not a 5 star rating if that oil had been left on my driveway!

I put a review on here about mullins coming out and NOT doing anything to fix my fireplace yet charged us over $100.00 just for coming out. He lit the pilot light and was going to leave. We told him it would go out but he said it didn't matter because they don't work on fireplaces. After seeing our complaint on their website they called and said they would send a different tech out and fix it for free.

Later they called back, I assume after talking to the first tech, and said they did not work on fireplaces with a wall switch. They said they would not be able to fix it but would give us our money back. It's been over 2 weeks and I am yet to see that money. They are thieves in my opinion.

I called them to hook up our washer and dryer after we moved here. Plumber came out, hooked up washer but couldn't do the dryer because dryer was 3prong and wall socket was 4 prong. He was not electrician so he said he would tell office and they would send an electrician. He charge us $135.50 and we paid him.reluctantly. We asked for a receipt and he said office would email one.but they didn't.

Next day the electrician shows up but di NOT HAVE THE PART he needed, even tho he knew why he was coming out. He then went to Lowes to get the part and CHARGED US FOR HIS TIME TO GO TO LOWES! He fixed the plug and charged us the ridiculous amount of $277.10 which we thought was TERRIBLE! We paid him and asked for a receipt and he, too said office would email one.

They DID NOT! Next day, they had been scheduled to send plumber back out to replace 3 toilets and he DID NOT SHOW! Girl from their office called to see if we still wanted him and I told her "NO, we won't be doing business with them again" because of their unethical practice, their high charges, and their being unreliable. A week or so later, we got a bill for an additional $59.19 without an explanation!

We called, got nobody who would help us but we were told someone would call. NO ONE CALLED! Today, we received another bill for the $58.19! We have mentioned all of this to our neighbors and they all say we should not have called them! I wish I knew that beforehand. Do NOT do business with these people!

Very sorry I didn't read these reviews before selecting this company. My husband and I paid Mullin to pump our aerobic septic system in preparation of listing our home for sale. 50 days later (only 10 of which we lived in the home), the buyer's inspector reports that our tank is over 40% full and requires pumping! We called Mullin to come out to inspect and remedy the situation as needed.

They emailed a copy of receipt stating we accepted the service they did, but they said they would come out anyway. They never showed. When my husband called to tell them we were getting another plumbing company to do it right, all they said was, "fine, have a nice day". This company has no integrity and has no interest in rectifying the poor or dishonest work of their employees.

Having a bad experience with Mullin. Tech came out Friday to replace a bathroom sink faucet and was not able to finish. Later that day it started leaking, noticeably flooding the bathroom after 6pm. We caught, dumped and bailed water for 2 hours while calling Mullin three times with no response. It ended up flooding that bathroom, the master bedroom, the big bathroom, the hallway and the kitchen.

We finally had to have the Rural Water department come out and turn off the water main Friday evening. When I called Saturday to say we needed them to come back out and finish due to the flooding and no water in the house they are trying to make us pay overtime labor for the problem they caused. I think it may have ruined the bedroom carpet and the edges of carpet in four other places.

A little over a year ago I had an issue with a flooded basement at a residential, rental property I own. I called Mullin plumbing to fix the issue which they gladly took my money and did so. Except, I've had more issues with my plumbing ever since then. One issue that rose up within a few months of the major fix that cost me thousands in my basement, I called Mullins to come out and see what the issue is, since it seemed like my basement shouldn't be backing up after having the main line to my house replaced.

The manager I spoke to on the phone the next day didn't give any answers, tried to blame my tenants on the problem (they've been living there for years and have never had these issues until i started using Mullin) and then offered their camera services, but stating that it would certainly be more money. All of those issues were frustrating and even more frustrating when looking at the invoices for the work down and realizing that none of it is itemized and does not clearly state any of the work (One invoice only says "Camera" that I was charged $2,608 for).

Even more frustrating is that I recently spoke to my tenants about that issue and found out that there was an OSHA incident at my rental property when Mullin was supposed to be working on my plumbing. I was told that OSHA stopped the work for a matter of hours, the work did not commence that day and then an uncovered whole was left there for some time. I'm incredibly frustrated that this was never disclosed to me, the homeowner, whom Mullin Plumbing had already charged for the work prior to it being done according to the dates on the OSHA incident, the invoices and my credit card statement. Now, on top of all of that and the frequency of issues I've had at my rental property I'm wondering if the job was completed at all. There are a lot of questions to be answered and so far Mullin Plumbing has not been forthright in giving answers.

Seems to be mixed reviews with either folks hating or loving this company. They are a bit higher than other plumbers but previously they always delivered - not this time; about 21 days ago they began what was supposed to be a five-day job. It is still not completed - the man in charge, Donnie, out and out lied to me, or is completely incompetent, the way I see it, either way it is unacceptable but he really does not seem to care.

It has been continual promises but no results, commitments but continual no shows, just empty rhetoric with this guy. He said he did not lie, it may just be him and the way he tries to handle projects - and fails. I have never had reason to question their ethics, professionalism or commitment until this guy. He may actually work for another plumbing service company and is trying to ruin mullin's reputation - looks that way anyhow. Gave this and them some time to fix things; they came back and although a three day job ended up taking about 12 working days, they did make it better than it has ever been. I have used them multiple times and this is the first instance of initial incompetence but they really stepped up to correct it - kudos.