KBL Design Center

Good place to shop for items though not good for employment opportunities. They say if you are a no~show to a interview or work they will report a negative response to the unemployment office. That's a nice threat to ruin your work history.

First time here.can't believe how large fit is and the selection. Had a really experienced sales rep that answered all my questions. Their website was also easy to use with even more options. Great local non box store.

Very helpful staff in our quest for Adirondack style rocking chairs. None on the premises, but a call was made to a supplier in Missouri to confirm a substantial lead time if ordered. Lots of other really good stuff to look at while walking through the store. Pay'em a visit!

They do sell some quality products. We bought a ceiling fan from them and the glass came broken. It has now been 8-9 months and still no replacement glass piece despite them stating they would correct their issue. Mind you this fan was delivered by KBL broken directly to our house do to our order. We contacted Ed Cooper and the first time he stated he just forgot to order it.

Now another 3 months later since we last spoke to him and still no replacement. We have had no reasoning from KBL on why we aren't getting the damaged piece replaced. Do not go here if you expect them to provide any customer service or correct their mistakes. Edit: Ed contacted after this review. He was very friendly and made the effort to get the broken piece fixed.

He went out of his way on a weekend yo drive the replacement part to us directly to our house. I feel it still shouldn't have taken so long, but Ed did make the effort to fix the issue.

Talk about above and beyond service! I'm sure you won't find another business that provides this level of customer care. Great products and trustworthy employees. And a fun store to browse around.

We had a custom home built and ended up here for our fireplace pick. We wanted a natural fireplace, which are becoming scarce, most people want gas and a lot of retailers are phasing out natural. So for the price, KBL in the Peoria area was the better choice. Not a huge selection, but again, they are being phased out on the natural fireplaces. My Husband and his Brother did the installation themselves bc KBL's guy was having surgery and doing it ourselves saved a lot on labor. Kevin at KBL was fantastic from start to finish.

Excellent salesman and willing to talk and educate you on whatever you need in regards to your home build. He also promised to take back whatever parts we didn't need after the installation.and he did. We are now having some warranty work and we feel confident it will all go fine. KBL is lucky to have Kevin!

We had a great experience picking out two chandeliers for two different homes. Tina provided excellent customer service which is very hard to find these days. KBL has a great selection of unique lighting fixtures unlike you will find anywhere else.

Needed plexiglass panes for my Hanover Lantern lamp post. Tina was able to order them and when they arrived with clips but not screws, she hunted some down for me. Excellent service.

A nice place with a knowledgeable staff. The have a huge variety of items to make your house a better home. From lights to cabinets to fireplaces to closets to floor coverings not to mention weber grills and patio. They also have a discount center wgere yiu can find great deals. Yiu akso cab find many accessories.

Creative design, respectful of my budget, great show room so you see lots of examples. Responsive, experienced, and accessible designer, Debbie. Great reputation with contractors and appliance dealers.

Ed Cooper helped us and we had such great service. Love this place. Fairly priced and outlet in know Kickapoo is great too.

This place is a hidden gem! I just moved to Peoria, IL from Denver and was looking for furniture and happened to drive by this place. They have amazing pieces that are unique and elegant, ranging from furniture to decor. Definitely worth checking it out! They will work with you to customize pieces also. I am now using them for our fireplaces!