Home Lumber Of New Haven

Repaired my existing gas fireplace, gave me a lot of tips on how to keep it maintained. Would definitely use again. Service: General repairs

Sean was very helpful. Not only did he repair my gas fireplace (the necessary part was on his truck!) he also provided lots of helpful tips about how to save energy. A great experience all around.

Although no one wants to have an issue (big or small) with a product, but when you do, you want a responsive company with great customer service - well, that's Home Lumber! Had an issue with an etched glass panel's clarity; worked with Mike to resolve and now it looks fantastic! Services: Installation, General repairs, General door installation

I needed assistance with a fireplace problem that had been addressed by at least three other companies. None of these companies provided help and only suggested that I try another. I was charged for the trip even when nothing was done. When service was done it never corrected the issue. Sean S. with Home Lumber came out to address the situation. I was told if he was not able to fix the issue there would be NO trip charge.

He was not only able to fix the problems I was having but also provided amazing expertise and suggestions in what the problem was, how I could avoid it in the future and also how to maintain the fireplace on my own. He even offered websites that I could visit in the event that I wanted to replace logs or acquire tools to maintain it. I would 100% refer this company to anyone in need of this type of service.

In my experience even actual fireplace companies did not provide the knowledge, expertise, professionalism or even kindness that Sean exhibited. Thank you Home Lumber for your quality service!

Gas fireplace was not working. Technician was great. Provided detailed explanations about my fireplace, and gave me great heating/cooling tips! Very much appreciated! I highly recommend!

I enjoy y'all's Standard operating procedures, Shawn is a very talented and experienced technician also he has a great personality

My technician was very professional and helpful. He quickly diagnosed the issue and fixed it and then educated me on what to do to prevent it in the future. He also protected my floors while working on my fireplace and wore his mask the whole time. Would highly recommend! Service: General repairs

I want to comment on recent repairs to our gas fireplace. This was quite possibly the best repair service I have ever received. From the first call to schedule the appt to completion the entire team was responsive and professional. Sean was on time and delivered exceptional service IMO. He took time to explain what was wrong and possible ways to prevent issues in the future. He took time to clean the fireplace and even paint and touch up where needed. Great group all around. Would not hesitate to call again.

Recently used Home Lumber for new garage doors openers. Got a fair price and quality installation and product. Just moved to area but they will get my repeat business. I believe in shopping local and on-time friendly service is appreciated.

Repair tech was extremely knowledgeable and curtious with our questions. He not only repaired our fireplace to its best condition but he also took the time to thoroughly clean it out as well as talk with us about best practices. A+ service! Service: General repairs

Used them to service my fireplace. It was sparkling new and technician explained the most efficient way to run and care for it. I appreciated the extra attention that was given and time spent on educating me. I highly recommend them to friends and family!

Sean installed a new burner, log set, and beautiful set of doors on my fireplace. He took the time to explain everything in detail, and also gave me a lot of helpful tips on the operation of my fireplace. He did a fantastic job on the installation, and made sure to clean up as he went. I am so pleased with the results! Thanks also to Gabe Miller for working with me to make my dream fireplace come true! I highly recommend Home Lumber for all your fireplace needs!

Called them first thing this morning for garage door repair. They had a tech come out same day and fixed within an hour! Fast, reliable service I would definitely recommend.

Sean did an excellent job servicing our fireplace. We just moved in and weren't even sure how to use it. Sean took the time to show us everything and explain things thoroughly which makes me feel so much safer about using it properly. I was expecting a hefty repair bill on a poorly maintained 11 year old unit, but just a simple cleaning and we're good to go. Very reasonable price for the service you get and the peace of mind. Thank you Home Lumber and thank you Sean!

Home Lumber repairs Majestic gas fireplaces! I appreciated the quick scheduling for service. The tech was prompt and took the time to diagnose and repair the problem all in one trip and didn't just swap out or charge me for parts not needed. The technician, Sean, knows his stuff! Very professional.