Foundation Systems

Honest and reliable! John answering the phone to Tim coming out to access our foundation concern, FSI is friendly and professional. We didn't end up needing work done, so I can say they are honest since they told us that. If we ever do, FSI is who will get our business.

I hired FSI to stabilize my chimney which was separating from the house. They came highly recommended. Due to their "repair" efforts I incurred new additional damage to my house and the chimney was still not completely flush against the outside wall. Roofing damaged caused by the chimney moving against the roofing line as well as damage to the fascia board at the peak.

My complaints were not taken with any type seriousness or urgency and I was told simply that was the best they could do. Not only am I left with an expensive ineffective chimney repair bill but also additional new unanticipated repair costs just to bring my home up to standards. FSI is a nightmare for me.

I was driving behind this guys' truck while in Newport News today when the guy in the passenger seat threw trash out the window. Disgusting behavior, can't imagine what their work practices are like! I wouldn't trust them with anything of mine. Integrity is an important part of any life and especially business.

I'm so glad I called them! They have saved me thousands of dollars! I highly recommend them! Explanation was clear and they also have other home improvement contracts that they gladly shared with me! amazing service and very polite.

The FSI crew that worked on our home caused damage due to their lack of attention and rush to complete the job. Our circa 1833 home needed the original wood sill plate replaced along the front of the house. It was notched and peg construction as the guys found out when they took out the left side. When they went to remove the right side they struggled for hours which lead them to yank and pound out of anger.

During that process they pulled the wall of the home away from the sill plate and floor joists. Then they had the nerve to attempt to call it a day and leave with my house out of whack. My front door would not even close and now the whole structure was compromised. Their solution was to hit the wall from the outside with a sledge hammer to try and get the door to close.

So what happened was they "thought" they had cut loose all the wooden pegs holding it in but they did not and they spent hours yanking on it and swearing and getting madder and madder till they caused damage. The only reason I can even give them one star is that Steve and Jon did their best after the fact to appease us. But the damage was done and it was due to the negligence of the crew.

Our contract said that their "could " be damage such as plaster cracks or windows sticking due to lifting the house a few inches so the work could be performed. But the damage they caused was unacceptable and only due to a crew that had no patience and appeared to hate their job. I wont even go into the unprofessional behavior I experienced for 2 weeks.

Great service, excellent communication and services performed were exactly as described. Glad I chose FSI and I would use their services again.

I highly recommend FSI. They are professional and honest about what does or doesn't need to get done. They aren't going to sell extra stuff that isn't needed and I greatly appreciate companies like FSI that are honest. If your foundation is settling call FSI.

They are everything that other foundation company ( with the three letters, who advertises a lot) wishes they were.