Crossroads Contracting

Crossroads renovated our kitchen which included removing a load bearing wall and installing a support beam. They also installed new vinyl siding on our home's exterior and replaced all of the windows and exterior doors. Throughout the process we were always kept informed about the project status and what to expect. Before the work started, Josh was great with planning out the renovation and designing our new kitchen. Keri was wonderful with helping us pick out our finishes. Craig and TJ were great, reliable and professional workers. Craig's carpentry skills and attention to detail were excellent. Roto was a great project manager, always keeping us in the loop and working with us on any issues that arose.

Any issues that we did encounter were quickly resolved. We are very happy with the end product. It feels great see the renderings turn into reality! We would definitely recommend Crossroads.

Crossroads was great to work with at every level on our basement renovation, from Project Management to the team that carried out the work. Project Management was particularly important in coordinating the project when we ran into an unforeseen structural issue in our 100+ year old home, and were flexible along the way when we wanted to tweak the plan.

We knew exactly when the team would be arriving each day and the days that they wouldn't be on site, so there were never any surprises. They carried out their work in a very professional manner and left their workspace tidy at the end of the day.it's the little things that count. I highly recommend them.

When you look for a construction company you are also inviting strangers into your home which can be a bit unsettling. This group of workers were always professional in their manner. But I was pleasantly surprised at how unobtrusive they were. Hardly knew they were here. Everyday they swept and cleaned up everything. Now as to the work it was excellent. The bathroom is beautiful. We will use them again and give them a high recommendation to whoever may ask. Thank you Crossroads Contracting!

We recently used Crossroads for a kitchen remodel that included removing a load bearing wall, putting in a beam and two brand new windows where there weren't windows before. What makes them stand out from other construction companies is their project organization from the start. We had a dedicated project manager who was responsive to our needs and changes. The lead carpenter on the job was nothing short of a magician. His attention to detail was amazing. Overall, I can say, I will never use anyone else for a home project.

We had a wonderful experience with Crossroads. They really listened to us and worked with us to figure out how to make our dreams a reality. We built an addition and did a major kitchen remodel, along with updating utilities. I loved working with a company that does design and build because it was all streamlined and easy. Everyone was very knowledgeable and helpful in answering our questions.

We even got professional help in making our selections (cabinets, counters, tiles, etc.), making our house so much better than it otherwise would have been. We are grateful every day living in our updated home. Love it!

We hired Crossroads Contracting for a complete kitchen remodel. The process from design to construction went very smoothly (as much as expected on a 1920s home and during unprecedented wait times on materials). What I particularly liked was how knowledgeable each person on the team was and if they didn't have an answer they would have one quickly. Crystal worked on several iterations of the kitchen layout to meet our needs. Keri provided insight and recommendations on all things design. Roto, Larry and Pete were respectful of our home, on time and came up with solutions for our, not so square, home. We love our kitchen and it's exactly what we wanted. I would highly recommend Crossroads Contracting and look forward to working with them again on future home projects.

Crossroads built us a new detached garage at our home in Derry. It was a fantastic experience all around. Their communication was amazing (something that is particularly hard to find in contractors, let's be honest). They were always here when they said they would be, they checked in with us once a week even when we were in a waiting period. The actual work was also really great.

They did everything from the design to the site work all the way to the painting. The subcontractors were all professional and friendly, and the Crossroads guys did a perfect job of coordinating everything to keep things going smoothly and quickly. Their design team came up with a design that matched everything we asked for and then some, and then they made it a reality.

We only had one small issue with the floor, and the Crossroads guys didn't hesitate to completely re-do it (on their dime). Issues happen in every job, and having them address it without any pushback. we knew we'd be happy with the final result at that point. We will absolutely be using Crossroads for future jobs.

We have had extensive experience dealing with construction both new and building on additions (some good, some not so good, and some. sadly bad) over the past years and were very hesitant to dive in again! But, we did want to add dormers on the front and back of our room over the garage in our 2016 home. We met Josh Bishop at a home show and were impressed with his professionalism and authenticity.

After extensive research we decided to move ahead, carefully. We were not disappointed in all areas of concern! There was never a time when we sent off a question where we did not hear back within 24 hours. Amazing to us who with other contractors were sadly often left waiting for several days if not weeks! The design process is another testament to their desire to help us fulfill our dream.

They stuck with us and revised the plans until that happened! They came on budget and helped us to think through what we needed/wanted. Unfortunately the time was delayed due to covid limited supplies but they kept us updated as needed. Follow-up care was unusual and great. All of the employees, carpenters, creative team showed up on time and were a pleasure to have in our home.

Love our new room which before was one long hallway with slanted roofs. It is now a fully functioning office exercise room with badly needed storage closets on the back wall. Highly recommended. everyone from Josh, to Shawn, to Darren and Sam and all of the carpenter team, went above and beyond and we could not be more pleased! None of the negative potentials (as I mentioned we had worked on several large projects) that we feared happened and all of what we wanted was accomplished. Thank You!

We shopped around for a company to help us with a large kitchen remodel. Once we met with Josh and heard about how Crossroads operates we were thrilled. An initial concern we had was that they are a distance from us and that they wouldn't be prompt to come fix little things once the bulk of the job was done. This was not an issue as they were always responsive and got every little thing done.

They pride themselves on making sure the customer is happy as you can see from the reviews. We had a wonderful experienced working with everyone. We were also so impressed with the quality of the work and how well they cleaned up at the end of the day. We would use them again in a heart beat and highly recommend them without reservations.

We hired Crossroads to do a fairly extensive bedroom and bathroom remodel. We were blown away by the amount of planning done prior and really felt this helped with the project going smoothly. The craftsmanship was excellent and we are very happy with the final outcome. We will be using them again in the future.

We were looking for contractors to help us build our addition (garage with great room above). I did a lot of research and talked to a few contractors in the area. We decided to go with Crossroads in the end. Their pricing wasn't cheap, but it was fair. I was impressed by the process they used to manage the project. They took extra steps to explain the process and gave a presentation of the different stages before they even started work.

The online tracking of the project through BuilderTREND was great. We were kept up-to-date on the project every step of the way. The sales team and construction crew were very professional and courteous. We decided to do some of the work ourselves to save money, and they were more than happy to answer questions when I didn't know how to do some of the work or code requirements.

From some of the stories I've heard from friends of other contractors they've used, I'm extremely glad we picked Crossroads. Can't say enough good things about them and would definitely hire them again for future projects.

Our experience started with our remodeling consultant, Crystal who was very knowledgeable and helped thoroughly explain the remodeling process. She was well prepared with documentation, pictures of completed work, and references to back up Crossroads Contracting commitment to customer satisfaction. She was able to promptly answer any questions we had and made herself available any time, which was especially challenging during this pandemic.

It was very clear that Crystal enjoys what she does and who she represents, which validated that we made the right choice in contractors. Keri helped us with material selection and provided a lot of samples and colors to choose from for the siding, rails and banisters, roofing, and shutters. Shaun, one of the project managers, was on-site for a site inspection and helped determine the type and color of shingle that we needed for the farmer's porch through visual inspection of the current roof.

That was a testament to his experience in the industry. Our project manager, Darren is knowledgeable and has an amazing temperament. Even though we explained the previous challenges we had with other repairs, Darren assured us that Crossroads could successfully manage any issue they encountered and would ensure the project was completed to our satisfaction.

Within 45 minutes of starting the project, the team encountered their first issue involving excavation and a leach field that is too close to the house. He presented some options which included resurfacing the existing decks or getting into a more involved project that would require movement of the leach field. Ultimately we settled on leaving things as is, until we could afford to replace the septic and leach field which would then be relocated. Darren was also good at communicating schedule changes or change orders and helped us with managing the construction loan with Salem Five.

The remodeling team, Sam, Keith, and Kim were amazing. They have an incredible work ethic and always showed up when I would not have expected (heavy snow, temps in the teens). Despite the additional effort of trying to manage the weather and its impacts to the job site, they took the entire thing in stride and successfully completed the work ahead of the proposed schedule even with the weather impacts. Sam did a fantastic job interpreting the site plans and making them a reality for us.

When John proposed alterations to existing work, Sam happily agreed and made the changes. Sam also takes a tremendous amount of pride in his craft and if he saw that something wasn't quite right, he would make sure that it was corrected to his satisfaction. Jeff, the electrician, cleaned up our main breaker box before quickly installing the transfer switch for the backup generator.

The installation was quick and resulted in minimal disruption to the electricity within the house, which was very important because the kids were remote schooling and I was working from home at the time. The team responsible for the siding worked very quickly in low temperatures and snowy weather to ensure the house was minimally exposed. They also did a really good job with site clean-up which was also challenging with the snow on the ground. Overall, this experience has been amazing and working with so many dedicated professionals has been a delight. My family and I couldn't be happier with how the renovation turned out.

I found Crossroads Contracting at a Homeshow. Crystal was there and spoke with me about what I would need to have and do to remodel my kitchen, breakfast nook and dining room. Once I agreed to construction, everything went flawlessly. Even my last minute changes were handled professionally. Everyone I dealt with were talented and friendly. Now I have the kitchen of my dreams and talking about another remodel in another part of my house.