There's nothing as warm and welcoming as a crackling fire in an open fireplace. The dancing flames can lift your spirits and melt away the most stressful day in a matter of minutes. But to truly be part of a home, a fireplace must warm our hearts even when there is not a fire in the grate. Pearl does not treat the mantel as trim or molding but as a beautiful piece of furniture that is the focal point and emotional core of the entire room, a gathering place that represents roots, heritage and tradition.
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Salil
Feb 25, 2020
Don Tummins was was rude in communications. When the **manufacturer** is evasive in answering a simple question such as, "are your MDF mantels noncombustible and/or fire resistant?," how can a consumer have faith in the products? Also, Pearl Mantels does not stand behind their products or offer anything in the way of basic, courteous customer service.
If a consumer has an issue, they'll plug their ears and basically say "not my problem; see an authorized dealer." This is not a good way to do business. Would've expected better from a Tennessee company.
If a consumer has an issue, they'll plug their ears and basically say "not my problem; see an authorized dealer." This is not a good way to do business. Would've expected better from a Tennessee company.