Kitchen & Bath Creations

Great salesman and saleswoman, top notch service. If something comes in damaged in the slightest they hire guys to get it fixed and fixed correctly.

I wanted to share how amazing Kim at KBC was at working with us. She opened our eyes to new ideas on building our dream kitchen (with a resonable budget). She really took our space and maximized it. We feel lukcy she was involved in our project and had come highly recommended from our contract. Thanks Kim and team!

Good quality but when you need to make a service appointment it's really unprofessional. They gave me a set time frame of when the technician was suppose to arrive. I had to call to see where the person was considering it was past the time frame. They said he was running 45-60 mins behind schedule. When I called to complain to customer service they literally said "oh ok". It's difficult to get service appointments in a timely fashion. Consider taking the whole day off work for them. Really disappointed.

I work with Mr. Kelly Ridings at KBC on a regular basis. Because of his attention to detail in his designs, and willingness to go above and beyond, I followed him from another major cabinet supplier (Which I worked with for 30 years) to KBC. I am glad I did! Kelly fits right in at KBC. I have worked with everyone from the manager to customer service and the delivery guys.

Everyone at KBC gives you the time you need without hesitation. The products offered are superior to what I was using, and KBC makes It easy to compare cabinets with the pricing system they have in place. They are professional, knowledgeable about their products and offer the best customer service in the industry. I am a general contractor, in my world; KBC is a breath of fresh air. Thanks Guys! Rick Kipp, Kipp's Contracting

This company has a very creative team of designers who know the products well and can outline options efficiently after understanding your needs and desires. When it comes to a kitchen layout/design small things count a great deal and KBC Direct attends to the details. A kitchen is often the center of a home and KBC really can make the center shine!

KBC is a very customer-service oriented kitchen and bath cabinetry supplier, and I am pleased to rate them with five stars! I am an independent designer and I deal with many area showrooms and salespeople, and this company is top-notch! From the owner to the customer service reps and delivery personnel, everyone here speaks the same language and it is SERVICE.

They carry a variety of product lines at different price points, so of course some are better than others -and there is always the possibility of product issues because human beings make them - but I have never once had the few issues I have encountered not be satisfactorily resolved. My sales rep (Lisa Altman) is particularly fabulous - she is super attentive to detail, the urgency of my projects, and very good at follow through after an installation begins. I highly recommend this company!

Re-doing our kitchen was a great experience. Chrissy Hogan, the designer we worked with at KBC, could not have been more helpful, creative, and reliable, as well as personable and easy to work with! She made sure that I understood the variety of products and prices that were available. She was sensitive to my reactions to various products and helped me navigate the many decisions we had to make.

She recommended a fabulous contractor (Matt Weaver), and our project went more smoothly than I could have imagined. Chrissy followed up on every detail, and made a number of great suggestions. I recommend KBC and Chrissy very highly.

My Wife and I made many visits to their showroom and worked with one of their designers who was very patient and helpful. The designer made great suggestions and guided us through some real tough spots since this was our first kitchen remodel. They carry quite a few different brands but we told her what we wanted to spend and she directed us to cabinets that we loved and could afford. Our kitchen turned out better than we could have imagined.

The company has minimal staff which from their perspective saves lots of money but from the customer perspective means you can't every talk to anyone. If you call, no one answers the phone. If you go in person, you have to wait for the single person handling customers; we waited one hour and fifteen minutes before anyone took care of us. The staff is nice enough they just happen to be ineffective and generally uninformed.

They received our bathroom vanity top and it sat in their warehouse for a week waiting the arrival of the vanity base. The top was, of course, broken in the box and takes a week (at least) to replace. Why didn't they inspect the shipment when it arrived and the replacement week would have overlapped the vanity bottom delay.because they aren't A+ professionals. They are more like C- professionals who don't consider stuff like that. Buyer beware. It's worth the time and effort to shop somewhere else.

Disappointed! I purchased 2 vanity cabinets and 2 tops. The Cardell cabinets are poor quality. One unit was defective and was replaced - by another defective unit. The second defective unit was repaired by a rude and arrogant manager. It required a total of 5 house visits before the correct top was delivered and installed. A one week project took a month to complete. Communication and scheduling were mismanaged. On one occasion, an installation crew showed-up unannounced. If you're looking for professional service, look elsewhere.