D & B Rental Sales & Service

Super easy to rent a wide range of tools. Great experience overall!

Great place to rent lawn equipment (my purpose in going there - they have some other equipment). Equipment was clean, in good condition, and easy to use. The price was best of any place in the area. All the attendees were friendly and easy going, and took extra time to explain how to use the equipment. I would absolutely rent again when the need arises.

I've used D&B several time for projects around the house and each time I've been extremely satisfied. They have good prices, a large selection, and the staff is knowledgeable, courteous, and professional. Giving a big shout-out to Jon O. Always very helpful.

Best rental place in Nova and I've been to them all. I've been a customer here for over 10 years and have always been taken care of above and beyond the minimum. See Matt Wright for a no BS way of getting the job done.

Legit equipment and prompt delivery. Matt Wright is on his game.efficient, responsive, and genuine nice guy. D and B takes great care of us! Dogwood Ceek

Just finished aerating a 1 acre lawn with a ride on machine from D&B - this thing was a beast. In under an hour I had great quality plugs with minimal effort. I've got a decent sloped hill on part of my property and was able to navigate it with the ride on easily. Compared to the walk behind I used last year my plugs were at least twice as long and the walk behind took me a solid 3-4 hours compared to this one hour. Highly recommend!

I'm not quite sure how to judge, but I've always liked D&B. The guys at the counter have always been friendly, and had personality, which I like. I like talking trash a bit, or just making people smile. Their shop is old, but has been updated inside and is a lot nicer than I remember from a few years ago. I've rented from them recently, but had grading equipment delivered. Tools are plentiful and in good shape. I've never had any problems. Pricing is also good, especially compared to the national chain across the street.

Needed a tiller to get my garden ready for planting. Rented a 5hp unit for a reasonable price for 4 hours. They helped me load and unload it. Easy to do, recommend them!

Great customer service. The only place that would rent me a trailer wide enough. The 15 other rentals either didn't have the size and width I needed or refused to rent since I was not a construction company. From start to finish amazing customer service. When I arrived they we great help on hook up, double-checking everything and letting me borrow a pinion hitch at no extra cost.

On returning they went above and beyond. I only had one day to return the trailer that week, and I would not be able to make it until 10 minutes after closing. They said no problem bring it up. A large storm hit a few miles from the shop and turning that 10 minutes into 30 minutes past closing. They still helped me out. I know what it's like trying to get off to see family after a long day, but you are held back. I can't thank them enough for working with me.

Have used D&B for two separate projects and have been very happy with their service. In particular, I rented a bush hog to clear some land and through a fault of my own, D&B replaced the hog same day without no additional charge. Have also used their aerator for a yard project and the tool worked well. Great prices and customer service.

I have been a customer of D&B for about 20 years and I always have a good experience, mostly because I will only work with Bart, the owner. Bart is an awesome guy who knows the area like the back of his hand and knows everybody in the construction industry. He will tell you exactly what tool you need for the job you are doing. When I first met Bart, I walked in to rent an auger, because I was digging footer holes and building a deck. Bart asked where I live, and when I said Ashburn he laughed and said: "Forget the auger, you're going to need that" and pointed to a jack hammer.

I laughed at him and asked if he was serious. Well, 12 hours of jack hammering (basically carving holes into rocks) I knew Bart was the man. I've found other members of the staff to be pretty good and knowledgeable, and they seem to be much more on their toes when Bart is in the store. Great, family owned operation that I prefer to give my business to over the big companies out there.

I ran in for a chainsaw fix and was out with a sharpened blade and fixed in 20 min. Great service and good people. I'll definitely be back when I need to rent heavy gear!

D&B has been fantastic. I've rented Aerators in the past with no problems. They are fast, friendly, and convenient. I recently rented a table saw for a DIY project. They were the only outfit in town that had the inventory. Pick up was quick and easy. When my project ended early, they partnered with me for a positive outcome for all parties. I'd gladly use them again and I will. I highly recommend them.

I have always used D&B for rental equipment in the past and their equipment, service and pick up/return process are always great. But what recently impressed me was- I brought in a Husqvarna left blower for a warranty repair. I assumed I would be without it for weeks while they went through the warranty/repair process. Much to my surprise the helpful guys at D&B had the part in stock and repaired it while they filled out the warranty info. Bam! Repaired and warranty submitted in 15 minutes andI had my leaf blower back for work that day. I couldn't ask for anything more. Thanks guys!

My entire experience with D & B from my first phone call was impressive. After calling multiple places about repairing my pressure washer, they took the time to understand my issue and make recommendations. I brought it in and they spent 20 minutes trying to fix the problem and when they didn't have the part, they researched it for me and found one at Home Depot, ordered it online, and scheduled for me to pick it up there.

You really don't see customer service like this anymore, it was just a wonderful experience, from start to finish. When I need to rent something, I won't go anywhere else. Just totally impressed with all the staff, they are doing things right at D & B, they get it!

Worst customer service experience ever. incompetence, followed by stupidity, followed by dishonesty, and finely rudeness. chuck the salesman told me that a 16 foot extension ladder would paint an 18 foot ceiling (incompetence) that was clearly not the case. when i brought the ladder back brent peterson the manager told me that had i placed the extension ladder flat against the wall and stood on the top rung, i would have had no issues reaching 18 foot (stupidity), after that chuck the salesman told me that i was lying and that he specifically told me not to get an extension ladder, entirely a lie (dishonesty), after the weekend i called to speak to tom morley the owner, he told me that his employees did an excellent job, that he was not even going to speak to me about this and hung up on me (rudeness). i would not recommend this place to anyone.

The employees at this location are beyond helpful and very informative. I was looking into renting equipment to fix a blocked kitchen sink today and their willingness to help me and my fiance rent out the correct machines allowed for a flawless transaction. After having to make two attempts at renting different equipment, which was my fault assuming I needed a size too big, they were courteous and helpful to allow me to rent the appropriate equipment. I will be highly recommending this place to family and friends for all rental needs!

Unpleasant and unprofessional. Picked up a stump grinder only to find on arrival to job that it was not in working condition. I had to waste trip back to switch it out for a good one, which wasn't the end of the world. Things happen. There was no gas in the machine, so it was clear that it hadn't been checked since its previous use. Behind my back (but overheard by the person with me), they suggested I lied about not being able to us it, finding a half full tank.

This was fuel that I put in myself to try to get the machine to work (as I clearly told one of them). I got zero working minutes out of the machine. The second one worked great. However, I lost an 1 1/2 hours of my time having to make a second round trip. Again, not the end of the world. But I was offered no apology. And when I suggested that a discount might be appropriate, the staff vehemently refused. To top it all off, they were rude to my face. Save yourself an unfortunate experience and go to Rentals Unlimited.

Phenomenal customer service! Needed a brush hog for a big outdoor project. 10 mins into the project I ran into issues of my own doing; I accidentally wrapped the blade up in a bunch of hidden construction material and in cutting it off ended up flooding the engine due to leaning the hog too far on its side. I called the shop to let them know what had happened and during the call this person attempted to walk me through the fix each step of the way. Unfortunately, it was apparent that the engine wasn't in a good mood that day and no hesitation, these guys loaded another hog up at the store and drove it out to me at no cost. Will definitely use these guys again!

I will never use D&B again. When you rent something you expect to get everything you need and for it to work. I rented an outdoor lighting system and did not get one component of the system rendering it absolutely useless. The staff was completely ambivalent to the problems this caused and made no attempt to try and keep me as a customer, even after I suggested a couple of ways they might be able to do so.so I am no longer a customer and never will be again.

These guys are great. Took a look at my brand new string trimmer that I thought was broken, confirmed it was ok and did not charge me a dime. Will definitely use them in the future. Very responsive, good communications and highly qualified. I recommend them highly, particularly Adrian who was my point of contact.

Beware! The company charges a 100% deposit for rentals which is definitely not industry standard and is extremely excessive. When I asked about the policy, the owner went on a rant about President Obama, banks, and politicians and started cursing at me. I will never do business with them again. I have also filed a complaint with the better business bureau.

They are super helpful! I have been there several times to have my propane cylinders filled. They have great prices and super great people. They always pickup and return the cylinders from my car and even put them back in, if I ask. I would go back there anytime I needed to rent some equipment or get my tanks filled again!

These guys rent practically any kind of tool you might need. I've rented a brad nailer and transmission jack. Not only do they have all sorts of construction, demolition equipment, trailers but also party supplies like a hot dog warmer, cotton candy machine and moon bounce. Very reasonable prices and super friendly service.