Heavy rains may have exposed damaged and deteriorated chimneys and resulted in many Leaky Chimneys. Moisture is the worst enemy of your chimney and a Leaky Chimney can result in costly repairs if not addressed quickly. Chimney Solutions specializes in chimney cleanings, chimney inspections, masonry repair, chimney caps & chase covers, chimney liners & relining services, chimney restorations & rebuilding, and a number of other minor or major repairs for your chimney and fireplace.We also offer custom fireplace installations, fireplace inserts, pre-fab fireplaces, gas logs, wood stoves, pellet stoves and gas stoves, so you're sure to find exactly what you need for your home or business.
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In August of 1998, John Susong took his life savings and great determination and invested it into the chimney sweep business. With a $1,500 Isuzu pick up truck, the bare minimum of tools, and some flyers, John set out to create Chimney Solutions. Today the company is employer to many fantastic employees and technicians, and has become the leading Chimney Sweep in the Atlanta area.
Chimney inspections can prevent additional damage and detect problems with chimneys throughout the Atlanta area including Sandy Springs, Duluth, Dunwoody, Norcross, Gwinnett, Woodstock, Marietta, Lawrenceville, Smyrna and more. An annual chimney inspection is as important as an annual chimney cleaning, if not more so.
You have seen our clearly marked trucks on their way to perform fireplace & stove cleaning, along with provide chimney cleaning services and chimney repairs across the Atlanta area in Norcross, Duluth, Dunwoody, Buckhead, Woodstock, Marietta, Sandy Springs, Roswell, Lawrenceville, Gwinnett and many other towns.
Reviews (10)
Samer Melhem
Aug 19, 2021
The chimney on our house was leaning onto our roof. I had already had another company straighten the chimney with supports external to the chimney chase. I asked chimney solutions to give me an estimate regarding supporting the chimney via angle irons internal to the chimney chase (which their website states is how they support chimneys such as mine) as an added measure of support.
Despite being able to describe the situation in detail, I still had to pay $200 for someone to come to my house. Chip Carruth showed up. After his visit he sent me a quote for straightening and bracing the chimney, changing the chase cover, and applying a "flash seal" to my flashing. I had just had the flashing redone after having my chimney straightened and was in the process of pricing chase cover replacements so I asked Chip how much to just install the braces.
It was at that point that I stopped getting any response. Despite multiple calls and emails, I was simply ignored. Very disrespectful. $200 wasted. I would avoid this company at all costs.
Despite being able to describe the situation in detail, I still had to pay $200 for someone to come to my house. Chip Carruth showed up. After his visit he sent me a quote for straightening and bracing the chimney, changing the chase cover, and applying a "flash seal" to my flashing. I had just had the flashing redone after having my chimney straightened and was in the process of pricing chase cover replacements so I asked Chip how much to just install the braces.
It was at that point that I stopped getting any response. Despite multiple calls and emails, I was simply ignored. Very disrespectful. $200 wasted. I would avoid this company at all costs.
Warren Shaw
May 14, 2021
I called Chimney solutions to get pricing for my new home. After Kayla out of the Atlanta branch went through her sales pitch I asked if there were any hidden fees once the technician shows up at house. After trying to dig to find out if there were any hidden fees she reluctantly said if they have to deep clean the chimney there was a surcharge. I told her that's why I called was for a deep clean and would it be more?
She abruptly said we weren't a good fit for their company? Terrible customer service and highly unprofessional. Its disappointing how people act when they have too much business. Just because of that I'll never use them
She abruptly said we weren't a good fit for their company? Terrible customer service and highly unprofessional. Its disappointing how people act when they have too much business. Just because of that I'll never use them
Ginny Frizzell
Feb 01, 2021
We contacted Chimney Solutions in November to have a chimney cap fabricated for our home. Our chimney shape is rectangle, and the corners were not exactly 90-degree angles, so we had to find the right company to fabricate an irregular-size chimney cap. The rep was on-time for the consultation appointment, and very professional. He gave us a written estimate the same day--complete with several pics, and we felt the dollar amount and the fabrication time frame they quoted were very reasonable.
They contacted us in exactly six weeks to make an appointment for installation. They again arrived on time, got the job done quickly and professionally, and were done in about 45 minutes. It looks great, and our roof leaks have stopped completely! We would highly recommend them for chimney cap fabrication and installation!
They contacted us in exactly six weeks to make an appointment for installation. They again arrived on time, got the job done quickly and professionally, and were done in about 45 minutes. It looks great, and our roof leaks have stopped completely! We would highly recommend them for chimney cap fabrication and installation!
Paul Bhasin
Jan 13, 2021
The purpose of my review is not to comment on the services provided by this company, but rather to help others save their time in their search for fireplace inserts/installation. For all I know, this company performs amazing installs with quality brands. However, if you are in the market for fireplace inserts, this company does not have a sales team or product specialists to answer questions about the brands/units they would install. Rather, they must first visit your home and perform an inspection in order to offer a price quote.
This costs $199. I write this review because if you (like me) are hoping to compare companies, units, specs, and services, before spending $5,000-$7,000, this company cannot oblige without coming to your home and first collecting the $199. I was surprised that they could not tell me, over the phone, which brands they carry, for example. I'm sure they are great people, but if you are looking to save time, be advised.
This costs $199. I write this review because if you (like me) are hoping to compare companies, units, specs, and services, before spending $5,000-$7,000, this company cannot oblige without coming to your home and first collecting the $199. I was surprised that they could not tell me, over the phone, which brands they carry, for example. I'm sure they are great people, but if you are looking to save time, be advised.
Phil Thwaits
May 10, 2019
I learned that my brick chimney was leaning inward so I solicited a few quotes on the repair. One firm that I had used for chimney sweeping in the past provided a very expensive quote. When I contacted Chimney Solutions for a quote they explained they had a very different method for doing this repair. Instead of tearing down the complete chimney, they used hydraulic pressure to straighten it out and then used steel beam supports on the inside to provide the structural integrity.
The cost was about 70% of my first quote and they did a fantastic job. One problem did arise with an interior wall seam, but they got someone on it immediately and fixed the problem. The quality of the repair and the professionalism of the crew was tremendous. I highly recommend them.
The cost was about 70% of my first quote and they did a fantastic job. One problem did arise with an interior wall seam, but they got someone on it immediately and fixed the problem. The quality of the repair and the professionalism of the crew was tremendous. I highly recommend them.
Dexter Little
May 07, 2019
Technicians are courteous, knowledgeable and detail-oriented. They not only took care of my repairs promptly but also pointed out areas of concern on my roof that I did not even know about. Special thanks to Benjamin who came back out to make sure that the work was done to standard. I've never seen that before with another company. I definitely recommend Chimney Solution to everyone who need chimney repairs and cleaning.
Susie Goode
Apr 19, 2019
Our experience with Chimney Solutions was A +. All of the men that came to do the work were polite and efficient and explained what they were going to do. The work was complicated and needed competent workers to complete the job. We are fortunate that we found such a great company to do our chimney work. We would highly recommend them. SG
John Blair
Apr 15, 2019
Chimney Solutions did a first class job getting our gas logs for our fireplace installed and working perfectly. Not only does it work well, it looks spectacular as special attention was taken to make it look realistic. We are very pleased with Chip who listened carefully to our needs and installed our logs exactly according to our needs and in a very timely manner.
He was careful to make sure his work was done neatly and cleaned up after he was done. He was also very pleasant the entire time. We could not be happier with the end product.
He was careful to make sure his work was done neatly and cleaned up after he was done. He was also very pleasant the entire time. We could not be happier with the end product.
Bonnie Uhlenbrock
Dec 22, 2018
Doug Ayars
Nov 20, 2018
