1-800 Water Damage of Athens & East Gwinnett

I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company.

Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation. They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.

Loved the quality of the work. John, Kyle, and Gus did a fantastic job from the initial response to the rebuild.

The company I work for works directly with 1-800 WaterDamage and we have always referred our customers to them in their time of need. Chad and Holly are amazing! They do a fabulous job at communicating with the clients and us when needed. Here is a before and after picture of a recent restoration job they did for one of our customers! They were over the moon with the results and how everything was handled.

The owners, Scott and Chad were at our water damaged house in 20 minutes. A crew of uniformed, hard working, water mitigation team immediately began drying the house, even before insurance details were approved. Throughout the process I was kept up to date with calls, text, and photos. The subcontractors they used for repairs were very experienced, and timely. 1-800 Water Damage of Athens completed the complete job, on time, on budget, and.cleaned everything and removed all debris before final punch list sign off.

They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.

After working all day, when we returned home we realized that there was a lot of dirty water coming out of the bathroom, I started looking for help online and found 1800 water damage reliable based on their reviews, lame and in minutes they arrived at my house to help me, the good thing is that they have a person who speaks Spanish and the communication was better, they also helped us with the insurance claim since we had no idea that this work is covered by our insurance, I recommend this company, they were very professional and with work ethic, thank you very much.

All representatives and contractors have been prompt, professional and reasonable. A hard situation made better with great work and personable professionals

I called 1800 Water Damage when my basement flooded and they were on point by showing up fast with the equipment and the expertise to dry and sanitize our living space. Very professional and transparent with all of the options available to mitigate the mess caused by the flood. 5 stars!

Scott, Chad and the crew are amazing! Very responsive and informative. I've called them for several cleanups and I'm never disappointed. They treat the homeowners with respect and provide options to cure the problem! Highly recommended!

Scott & his team know exactly what they are doing! They are honest & walked up through process!

Scott and Chad are timely and professional and made sure we were comfortable with the whole process Positive Professionalism. More

Very timely in coming to help us and so kind, professional and helpful, all at the same time. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection, Water damage-related cleanup & repair. More

The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing. More

Chad was excellent to work with. Can't recommend him and this company enough! Positive Quality, Professionalism, Value. More

These guys are a life saver! We had an issue where our basement was flooded from a plumbing issue and had no idea what to do. We called 1 800 water damage and they were able to get out to us within a few hours and start the process of getting our basement cleaned up and back to how it should be. They were very knowledge, took care of our belongings, and communicated throughout the entire process.

Fantastic crew, prompt, knowledgeable, friendly, efficient, professional and affordable. Cannot ask for more. Our basement flooded during a bad rainstorm. Chad came out quickly to help us assess the best plan of course for preventing a recurrence and walked us through all possible options. He gave us a professional opinion not a sales pitch, and we definitely appreciated that. His entire crew was great and we would gladly use them in the future.

I have nothing but good things to say about the experience I had with this company. From Scott and Chad to Jimmy and Casey to Oz.all were courteous, knowledgeable, efficient, thorough, and kindhearted. I would highly recommend this company! Services Water damage-related clean-up and repair. More