1-800 Water Damage of Colorado Springs

I found water damage in my basement on Saturday morning and Max and his team responded quickly! They were professional and communicated with me every step of the way. I would highly recommend this company for emergency water damage.

Max and his team were great when we had a pipe burst. They were easy to work with and communicated well throughout the project.

Rob was very informative of what was necessary to protect the business from further damage. Was also very thorough in explaining the process. Wonderful company to work with. Positive Quality, Value Services Water damage-related cleanup & repair. More

Rob is amazing! He was so responsive and helpful. He explained everything he was doing as he was testing our home and answered all of our questions. Thankfully, we didn't have mold! We highly recommend this company! Positive Responsiveness, Punctuality, Professionalism Services Mold inspection. More

Had a water heater go down at in opportune time (is it ever a good moment?) and sustained quite a bit of damage before it was discovered. Rob and his team were on the job quickly, and three days later it was like it never happened. Would definitely recommend these guys! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

Called Rob about possible need for mold remediation. He patiently talked me through the mold test report on the phone and had a crew out the next day to evaluate. They found no need for clean-up or repairs. Professional and honest. The kind of business it's a pleasure to deal with.

This is the second time that 1-800 Water Damage has helped us, and we have been very impressed with their professionalism, promptness, expertise, and kindness. They have always treated our losses with the utmost care and sensitivity, just as if our losses were theirs. Most recently, we had a catastrophic water event that devastated our entire kitchen and basement, and affected multiple peripheral spaces throughout our house.

From the minute I called them late in the night at Christmastime, they were immediately responding. Rob, the owner, personally answered my call after-hours and during the holiday. He carefully explained the process to me, answered all of my questions, and without any haste whatsoever, coordinated Katie, Anna, and the rest of the excellent team, including himself, to take wonderful care of us.

Since then, most of my contact has been with Katie, as she has managed the damage on site, and done most of the necessary demo. Contrary to one nasty and unfair review left on this site, Katie's work product, work ethic, communication, and professionalism is absolutely top notch. This is among the most responsive and efficient companies you'll ever deal with, and Katie embodies that.

The honesty and caring principles of the company itself are clearly reflected through each representative: Rob, Katie, Anna, and everyone with whom I have dealt. The prior owner and patriarch of the original family business, Michael Whittmore, has also reached out to me, and took the trouble, with Katie, to attend my insurance meeting to help me in his new capacity doing reconstruction management.

During a time which is overwhelming and confusing to me, it's such a relief that these guys have stepped up above and beyond. It's no surprise that this company started as an industrious family business, and continues now with the same family members under Rob's conscientious ownership, in the same spirit. I cannot express enough how fortunate we are to have these quality people helping us through a very difficult time.

Rob with 1-800 Water Damage was great! We had a water leak from our upstairs bathroom and they were able to respond immediately. They did a great job taking care of the situation and were very thorough to make sure the area was completely dry. They also worked well with our insurance to make sure that everything was completed to insurance's standards. Highly recommend!

Rob was excellent. He was prompt, efficient, knowledgeable, reassuring and thorough. He explained the process to us the whole way through the cleanup. We felt totally comfortable in his very capable hands while dealing with the water damage Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

Had a water leak from the laundry room to the basement. Very professional from the first phone call to clean up on the last day. Can say enough about these guys. Awesome people and very reasonable. Thank u so much 1800 damage! We will actually miss our visits with u Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

Rob came to give me an estimate on some inactive mold removal at our house after getting an astronomical estimate from another company. It was the other companies minimum charge. Rob did everything for much much less and did it very well! I will recommend him to anyone that needs a mold inspection and removal! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related mold removal. More

My husband and I returned to our home in Colorado Springs after an absence. The water lines had ruptured, with extensive flooding on the lower level of our home. I called 1-800 Water Damage and with in a short time they were here to assess our damage. They are professional and responsible. They kept us informed with each phase of the clean up and demolition. Would highly recommend this company.

We had a pipe leak on the first floor of our house and the water went from there down to our basement. Big Mess! This was on a Sunday evening and 1 800 Water Damage was wonderful. Mike and his crew came out that evening and started the mitigation and explained to us what all the next steps would be. They handled the mitigation and then Mike organized all the necessary restoration personnel and dealt with the insurance company. They did a fantastic job and are great people to work with. I highly recommend them.

Everyone I have met that works here I have been very comfortable having in my home. They are so kind, efficient, and even let my toddler "help". I have been so happy with the work they have done cleaning up my home after a fire. Would highly reccomend their services! Positive Quality. More

Prompt response saved the sale of my house. Just before closing the first blizzard hit and snow was blown into my attic. The snow melted and soaked into the drywall. 1-800 Water Damage was able to dry out the insulation and drywall within a week after being called. Thank You

I would recommend this company to everybody. They were very professional and were able to work with our busy schedule. They also communicated very well of what work was getting done and what to expect on the next visit

They were complete and thorough in the restoration of the water damage. They worked methodically through the process. They didn't rush. They made sure everything was clean and dry before the final restoration was done.

Since this was our first experience with any water damage, we were very happy to have someone take time to explain what to expect from the mitigation to complete recovery, repair, and restoration. The floors throughout our house took a beating from traffic and equipment by all of the subcontractors, but I guess that's just how things are done these days. A conflict on billing was resolved with just one phone call. I think they really care.

1800 water damage came to our rescue when we had a big sewer backup into our basement laundry room/storage room. They came out first thing in the morning and cleaned up everything. I was embarrassed by all the gunk and wanted to clean before they came out, but they said no they had machines to take care of that problem. They threw away what was not salvageable and disinfected the rest. Katie was very helpful and called often to see where we stood as other problems needed to be addressed. We were very satisfied with this company and would recommend them highly

When we discovered that we had a leak in our basement ceiling, Michael came out and was immediately able to pinpoint the cause. Michael used equipment that was able to show the areas that had water penetration without damaging our flooring or walls. Based upon his expertise, we were able to locate the source of the problem and repair it at minimal cost. Michael's honesty, professionalism and expertise are truly amazing! The 1-800-Water Damage team is the best in the business! 5 stars from our family!

Michael Whittemore and his team are awesome. Very prompt to respond and attentive to every detail. Mike, thank you so much for your help in our time of need. Wish I could have given you more stars, five are not enough