Reliable Heating and Cooling

They were awesome. They came directly on time, and kept me in the loop the whole time. They fixed my issue quickly and both techs explained everything well. They even took the time to show my kids what they were doing. I really recommend Reliable.

The service was on time and thorough, and the technicians were polite and thoughtful.

Came on time and were very professional. Were careful to use foot protection in the house.

Awesome upon arrival to departure! Dad and daughter duo. He was very informative and friendly!

1. The service is great, 2. Prompt answer, 3. Highly qualified technician. 4. Quick communication with warranty company. I had two furnaces broke down one by one and they were wonderful taking care of them. Nick is understanding and quick to arrange getting things done. Matt fixed the furnaces well.

Your team was awesome. Quick and straight to the point. Thank you

On time. Professional. Polite. Fixed the furnace within 20 minutes. Great to have this kind of service especially with the very low temperatures on the way. Thanks Mike and Lindsey!

I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!

Matt was very prompt, professional and efficient. I highly recommend him AND Reliable Heating and Cooling. Thanks guys!

From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .

I absolutely LOVE this company. With the colder weather coming, I turned on my heat one day and my house wouldn't heat properly. I called them up and they responded quickly sending Mike out to take a look at our HVAC system. He was able to identify the root problem and solve it quickly and efficiently. I feel much more confident having my home ready going into December! I can't recommend them highly enough!

Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.

Great customer service! They were timely and fixed my HVAC issues in one visit. Good pricing, I will be recommending them to my friends.

Mike! I cant thank you enough! Changed my whole unit a few months back then yesterday thermostat went blank and my house was 58 degrees within the first few hours. Thank you for coming out after Thanksgiving and getting my unit back up within 2 hours after arriving!

Great fast and reliable service in Charlotte. Furnace repairs made effortlessly and hassle free

Amazing work brother. Veteran owned and works like a soldier.

Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance

I had a fantastic experience with Reliable Heating and Cooling! Their HVAC contractors were professional, knowledgeable, and punctual. They efficiently installed a new AC system in my home, and it has been working flawlessly ever since. I greatly appreciate their attention to detail and commitment to quality service. I highly recommend Reliable Heating and Cooling for all your heating and cooling needs. They truly live up to their name!

Mike was the technician that came out when my AC went out. I have 3 kids and life felt so crazy with such a hot summer. Mike was so kind and understanding. Our AC was up and running in no time. Thank you so much! Definitely recommend. Services:HVAC system maintenance, A/C system maintenance

Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.

I had a great experience with RMS, especially with Shannon and customer service. They were quick to respond, schedule, and complete the necessary repairs. Service:A/C system repair

I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!

We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.

They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.

She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).

Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!

Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!

Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.

I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!

Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!

Great experience with these guys on numerous occasions. Have used more than once, for varying items. Very knowledgeable and professional. Reasonable priced, and more importantly, they do not try to "up-sell", as if it is serviceable, they service it, and do not try to sell you something new to make more $$$. Have a lot of trust with these guys and highly recommend.

Jeff and his crew are awesome! They helped us deal with our insurance company when our A/C went out. They made sure we were ok during the process since we had a newborn at home. They definitely went above and beyond to help us stay cool!

Moving & buying a house while out of State was a bear of a process that I never want to go thru again! Reliable Mechanical Services made my HVAC needs the least of my worries. They were professional, informative, & most importantly quick/easy to schedule service. When they left my home I had a complete understanding of my HVAC System. They also performed maintenance on my System for a great price. I enjoyed their service call so much, I had to sign up for their yearly maintenance package to keep peace of mind. Thank you Jeff & Jason!

Jeff was highly recommended for an issue with my ac/heat pump. He was very knowledgeable and accommodating. He was honest and fair and would recommend him without any reservations. A pleasure to do business with.