WHY CHOOSE US?
EXPERIENCE
We have been remediating all sorts of disaster damage, including mold, fire, and water damage, for more than two decades.
CERTIFIED
We carry certifications that few restoration services providers do, such as being Xactimate Level III Certified, which only 20 people in the US have achieved.
INSURANCE BILLING
We’ll bill your insurance company directly to save you the trouble of waiting for reimbursement.
EXPERIENCE
We have been remediating all sorts of disaster damage, including mold, fire, and water damage, for more than two decades.
CERTIFIED
We carry certifications that few restoration services providers do, such as being Xactimate Level III Certified, which only 20 people in the US have achieved.
INSURANCE BILLING
We’ll bill your insurance company directly to save you the trouble of waiting for reimbursement.
Served areas
- Counties: Orange, Osceola, Seminole, Volusia, Brevard
- Cities: Kissimmee, Oviedo, Sanford, Titusville, Orlando, Cocoa, and the surrounding areas.
Services
People
Carlos Medina Jr
Founder & Owner
I am first a husband, father, and grandfather. To me, God and family are the most important aspects of my life. Coming from the inner city and understanding the struggle of being a Latino man in the United States, I decided to further my education and pursue entrepreneurship to provide a better future for my ever-growing family, starting my first business at the young age of 17. I am currently the founder and owner of Restorative Pros Inc., established in 2011. I have been in the restoration industry for over 15 years and currently work alongside my wife to empower women to break both racial and gender barriers within the industry. I am proof that with hard work and determination, anything is possible!
Reviews (25)
Donna Gotwalt
Sep 13, 2022
Your entire team Joel Lebron, Raymond Corniel, Roberto Martinez and Katlyn all helped getting damage fixed in a very professional way. Damaged occurred when ceiling collapsed after one day after installation of new roof was complete. roof had not been covered during storm the two days of installation therefore causing the damage. Restorative Pros are the best. Thanks to their entire team at the Oviedo, Florida location. The highest marks are more than justified. Thanks again
Charlie Rosario
Aug 24, 2022
This company is the real deal, from the onset of our relationship with them they have been nothing but professional and more so helpful. Their attention to detail and masterful work is only outmatched by their customer service which is what will keep me a customer for life. I trusted them with our home and will continue to trust them should anything else happen. Thank you RPI for your amazing work and treatment
Sharda Sharma
Jun 20, 2022
We had a leak in our bathroom that made it way on the ceiling of our garage. Fortunately, Roberto from Restorative Pros found the problem early! This company has been a pleasure to work with, they were professional, caring and honest. Roberto was our technician. He was here from day 1. He is genuinely caring, honest and attentive! Kaitlyn was prompt with keeping us informed.
Mark was kind with a great sense of humor. The entire team at Restorative Pros has been amazing and they help make this process stress free. I would definitely recommend this company to anyone who is looking for a company that truly care about customers.
Mark was kind with a great sense of humor. The entire team at Restorative Pros has been amazing and they help make this process stress free. I would definitely recommend this company to anyone who is looking for a company that truly care about customers.
Matt Marcus
Apr 20, 2022
We had extensive water leaks throughout our home in a recent storm and needed a professional remediation company to assist us with the clean up. Fortunately, we chose Restorative Pros. Not only did they do everything they promised, but they also treated us with consideration and patience throughout the process. The entire staff was professional as well as warm and friendly which made the process less stressful. Reaching out to Restorative Pros was like having a reliable friend or family member coming to the rescue during a difficult time.
Ansley DeLaney
Nov 03, 2021
The experience with Restorative Pros has been such a helpful and stress relieving experience. Everyone in the company has been such a great help when it comes to my questions, scheduling, and addressing the issue in our rental home. The job hasn't been completed yet, but I already feel so comfortable and confident in this group of people. I will update when the work is complete but had to give a public shout out and recommendation to the wonderful people at Restorative Pros! Thank you so much!
Robert Walker
Oct 04, 2021
Jane Parks
Jul 13, 2021
The Restorative Pros team members I interacted with have been professional and responsive! Adam, my technician, is the best! He is knowledgeable, efficient, and thorough. He walked me through the whole process and ensured that I was happy with the work when he was done. My bathroom looks awesome! I've never experienced such an easy process with home repairs. Thanks so much!
Tom Regeski
Jun 09, 2021
I just wanted to thank Joel Lebron for coming out and being so professional and informative. He really saved the day. I have several rental properties in the area and will not hesitate to use Restorative Pros again. We had two plumbing leaks and I had removed the wet drywall and base molding and sprayed over-the-counter anti-mold agent as a preventative measure. Joel checked the area thoroughly and pointed out where I needed to do more and where it was fine. I can sleep better at night after a professional like Joel assessed the situation before we go forward with the repair work. Thanks again!
Ernie Horeth
May 25, 2021
Faytz
May 25, 2021
We contacted RPI for water damage and mold issue, they dried the water damage and removed all mold issues, speedy response, great customer service, technician was very knowledgeable. Happy to do survey, thank you RPI, special thank you to Adam Shehata for helping with our concerns and issues in regards to water cleanup and mold removal.
Amanda V.
Apr 06, 2021
Was recommended Restorative Pros after finding water damage and mold growth. Ashley was very nice to speak with on the phone and had Adam out here same day taking a look at things. Adam was very professional and knowledgeable and answered every single question we had including how to file an insurance claim. He always called to let us know he was on his way and had everything taken care of within a week of us finding the problem.
He was always here during the window of time we scheduled, he was quick and efficient in his work and never left us with any sort of mess. He even offered to be here when the insurance adjuster came to ensure our problem was completely covered and repaired. Highly recommend Adam, Ashley and the whole team at Restorative Pros! Loved my experience so much I already referred a friend!
He was always here during the window of time we scheduled, he was quick and efficient in his work and never left us with any sort of mess. He even offered to be here when the insurance adjuster came to ensure our problem was completely covered and repaired. Highly recommend Adam, Ashley and the whole team at Restorative Pros! Loved my experience so much I already referred a friend!
Francine
Mar 30, 2021
Adam came within an hour of being contacted. He was professional and took time to explain all options. His work was thorough and he did not leave a mess. He called before coming and was on time. Wish all technicians were as knowledgeable and pleasant as him. Services: Mold inspection, Water damage-related cleanup & repair
Kimberlee Schoonover
Mar 21, 2021
Many thanks to Bradley for his quick service call late on a Friday night. He was here in less than 2 hours and even called when he was delayed by traffic and inclement weather. Very courteous, professional and knowledgeable. We worked out a painless plan to get my water damage mitigated. No pressure and very straight forward.
Cathy Lee Stokes
Mar 16, 2021
Roberto and his team moved quickly to determine how deep our water damage went and then were very thorough in their drying process. The amount of demolition required was expertly done and we are now at a clear point to begin rebuilding. I felt like I was in good hands and could (and did) reach out to Roberto with any questions or concerns that came up. I highly recommend Resorative Pros. Thank you so much, Roberto!
Brian Hinken
Feb 15, 2021
We had a pipe leak in the attic and it caused a decent amount of water damage. Restorative Pros was able to remove and clean up the damage and get everything dried out. We felt like Roberto was a new member of the family because he came by every day to check on the progress and make adjustments as needed. Hopefully I'll never need their services again, but if I do I won't hesitate to call.
James Durling
Feb 10, 2021
Jennifer Ledbetter
Apr 08, 2020
We discovered a leak in our home and had no clue what to do. I called Restorative Pros based on the google reviews and was pleased to have the amazing service others had posted about. Miguel came out and helped us detect and remedy our problem. He was honest, fair, explained everything well, and was very kind. I highly recommend this company if you are ever in a situation to need them.
Mark M.
Jul 19, 2019
Maureen Bass
May 03, 2019
Jennifer M.
Jul 24, 2018
I have had the unfortunate need to use a mitigation company twice in the last year. Restorative Pros came recommended by my plumber on the first water issue. They are timely, courteous and knowledgeable during a time that can be very disconcerting to a homeowner. I highly recommend them to anyone dealing with water intrusion! Thank you! Jennifer~Lake Mary
Emily Warren
Apr 26, 2018
During the hurricane I left my house to find safety. But when I returned home it broke my heart to see all the water damage. The hurricane destroyed my roof causing water to enter my home and destroy my first floor. I called Restorative Pro's hoping they can help me and they did more then that. Joel arrived at my home within the hour of me calling, assessed the damages and very detailed explained to me how he was going to restore my home. This company treated me like family and was very knowledgeable. In case of another emergency I will definitely be calling again! Thank you!
Maria Parillo Fulford
Mar 28, 2018
Carlos and his team changed our lives. I have a fairly new home and was unaware that we had a mold issue there was no visible mold in our home. Restorative pros referred me to a state certified mold inspector that came out to our home and let me know that our air conditioning unit was full of black mold blowing that mold all over our house. Carlos and his team were at my home within hours of this news they handled all the insurance claims and got the mold out within a week. See more
Nun Nell
Mar 16, 2018
Dealing with Miguel was an excellent experience. This company was referred to me by another excellent source. They came immediately after my call on a weekend. They placed machines everywhere in the room as it was really affected by water damage. Miguel was so detailed and organized that really impressed me. Years ago I had water damage due to a broken pipe and trust me, nothing compare to this performance now. His boss came along with him on the first day, ensuring every de. See more
Jinney Alcindor
Jan 30, 2018
I highly recommend this company. Excellent customer service! I experienced water damage in my home and the services provided was beyond exceptional. Robert was very knowledgeable and informative every step of the way. He took care of my water damage and connected me to another company to assist with my AC repairs. Thank you for everything.
Jennifer Mckenna Donovan
Dec 07, 2017
Miguel Rivera was our techinician referred by a contractor dealing with our leaky hot water tank. He was amazing as far as understanding the process and what to expect with regard to repairs after the areas were dried. Courteous, knowledgeable and very helpful! I totally recommend this company and Miguel.