Bursky Locksmith

Great communication throughout, easy to schedule. Excellent service call, took care of a challenging repair with ease.

I called Bursky and they came that same day; what a relief since our door would no longer lock (not good in the city). Sean (locksmith) was professional, prompt and explained all that he was doing thoroughly. He even had me use the new lock several times myself to ensure I was comfortable. Great service, I highly recommend!

Great, fast, reliable same day service. Technician was friendly and efficient with reasonable prices. Highly recommend.

Great, quick, reliable service. Overpriced in my opinion, as all locksmiths are.

Bursky was fast and responsive. They arrived within the quoted time and helped me unlock the car and make a new car key very quickly.

Drilled a new deadbolt and installed smartlock, installed a new fence latch, and replaced about 8 other locks I had in a few hours. Very good service

Drilled a new deadbolt and installed smartlock, installed a new fence latch, and replaced about 8 other locks I had in a few hours. Very good service

Bursky was incredibly quick to respond to my request and executed flawlessly - even with a very difficult and specialized lock which required manual rekeying! I 100% recommend!

Locked myself out at 8:15pm in the rain with the dog. They showed up in 15 minutes and opened the door immediately.

Bursky was fast and responsive. They arrived within the quoted time and helped me unlock the car and make a new car key very quickly.

Great service, friendly staff, answered all questions, timely & head office kept in constant contact. Service: Lock rekeying

A big thank you to Bursky Lockmith for helping us out! We had an early morning rental going out and the lock on our depot jammed. Bursky's crew came out so quickly. These guys were super professional and got us back into our depot just in time to make the delivery and keep our customers happy. This meant a lot to our team and our little startup! You guys are highly recommended! Five Stars!

Steve the locksmith came within 5 minutes of placing a call at 12:00 midnight for a door that had locked inside my house. They are professional's, and are a very knowledgeable at what they do! Thank you very much for the great service!

Excellent work. Arrived on time, in the snow. Got the job done promptly. No complaints.

Jonathan was so help, quick and professional! I would definitely recommend calling them for your needs.

I had lost my keys in Boston common, and had to call to have a key made for my car, as the key I lost was my spare. They were polite on the phone and able to answer every question right away. They called with an ETA, and ever tried to find someone who could make it there sooner. Luckily I found my keys, and had to call and cancel, and I was afraid they might be mad but the guy I spoke with was very happy. Overall great experience, many people you speak with over the phone are very rude don't have any customer service skills, but that is not the case with this place.

You get a five star review you was very helpful to open my boyfriends patrick car you went out of your way you was a nice guy thank you again for your help thank you and God bless

Neil Myers was great went above and beyond for me and my children he services was really wonderful and I would aak for him any giving day really nice kind guy

Great customer service, rescheduled a convenient time with me and solved the problem within my time frame.

Quick, friendly service. They called every step of the way with updates. The locksmith was able to complete the job in 10 minutes. Highly recommend these guys

Fast, courteous service in just a matter of hours from first call to resolved issue. Had a back patio door that was stuck, but it was thoroughly examined and then issues and costs were all explained after. Friendly service on location and great follow through from scheduling team. Highly recommended!

Bursky was quick, easy, and focused on customer service. They called me back several times to ensure the technician got in touch with me for scheduling. They called afterwards to ensure I was satisfied with the visit. The tech himself was quick, knowledgeable, and friendly. My only suggestion is to discuss pricing upfront as I was a bit surprised with the total cost of the job, but nonetheless pleased with the service.

Very friendly and quick service. The contractor make sure everything runs smoothly from before the technician came until after he left. Guy that came and helped me fixed the lock problem got it done pretty quick in less than 5 mins. Highly recommend!

They were able to promptly get me back into my apartment and replace my lock on a Saturday night - much appreciated!

TLDR: A little disorganized but honest hardworking folks that got the job done cheaply. edit: So after having this experience, a manager reached out to me in hopes of making amends to the situation, which shows the company's commitment to making their service easy to use. I was offered a partial reimbursement to bring down the original price from $140 to $90, which was in my expected budget, and eventually due to a slightly delayed return process, they gave me back 75$, making the service one the cheapest I found in the area. Getting the reimbursement back was a little bit of headache, but ultimately it was done, and i am confident that the folks working at this company are honest hardworking people not looking to screw strangers over on the internet.

I bumped them up to 4 stars and would suggest other work with this business. They'd be a 5 star company if they used this experience with me to streamline the process for their future customers. Best of luck to the group in the future. Original Comment: Got the job done ultimately, but they're not clear with you that they're just a contractor for free lance folks.

Guy came very quickly which was a plus, and the owner checked in with me frequently to make sure it's going smoothly to both of their credit. However, it was extremely expensive. Prices were not clear from the get go, and even when I'd been asking for clarification i got specious answers. When just some random guy showed up with a grinder to cut my ulock, he initally asked me for roughly 200$ the service fee of 35$.

I had been expecting a bill around 90-120$ from the research i did elsewhere and what the guy (i suspect from high frequency of posts on this page the owner) on the inital phone call had led me to believe. We settled on $140 (including service fee) cash, which was higher than expected, but not as outlandish as the initial pitch. I found this behavior quite deceptive because you're incentivized to get a poor job done once you finally meet the individual because they'll insist on you paying the 35$ service charge regardless of if that person has the tools or the desired rates to complete the task. But ultimately the lock is off my bike, with the expected amount of damage to my bike, so at least thats handled.

Locked out of the house and inside in under an hour. Alex was great. He successfully did everything to not drill our door lock.

Got locked out after a long drive home and these guys were great. Fast, responsive and great service. Definitely recommend!

Called and set an appointment they said a tech would call never called and never showed up. Even tho they never showed they fired the tech who never came promised to never do it again and gave me a refund in return. These guys are now truly better sense the termination of the faulty employee

I am babysitting for my mom and I had two teens and a 3 year old with me locked out of the house. (Also my phone was on 5%) I called Bursky because just only three days before our door lock was broke and they. came and fixed it for us. Now three later I am locked out the house (what a week huh). Anyways, I called and their customer service was exceptional like the last time I called.

He worked fast so that my phone wouldn't die. A man came out within 35 mins and he opened the door for me. Not only that, because just three days before I had to pay a lot for them to fix and put on a new lock, that I really could not afford to pay to full price for this new situation. I explained my situation.

My key was broken off into my lock, and I am extremely appreciative of how efficient and personable that Mike was. I called Bursky Locksmith and Mike was here in less than a half an hour. Reasonably priced and great.

Called them and within an hour they had my door open. Fast, easy, affordable.

Great customer service, fast service, very friendly, a great price. Thank you very much for the fast service today.

They were quick and courteous. Got me back into the apartment within 5-10 minutes of arriving!

Fantastic, time-conscious service! They were continually focused on keeping me updated regarding the locksmith arrival time, and he finished the job efficiently upon arrival.

Mike the Locksmith came within 20 minutes on a Sunday to help unlock my bedroom door! Great service and quick results! While I hope I never lock myself out of my bedroom again, if I do, I will certainly be calling Bursky Locksmith!

Andrew is great, and he came over quickly and open the door within 10 seconds. It was so cold outside and Andrew saved us from being frozen in the Boston weather. Thanks!

Hello, Mike came over on time on labor day and still got me in really quick. Very good service i would recommend anybody locked out to call them.

Mike helped me open the door very quickly and he is super nice. Great support!

Mike did an amazing job he got my car opened up in like 1 min and new exactly what to do great customer service highly recommend

Mike was the absolute best. First class service and came in on time! Definitely recommend contacting this company anytime to get into your apartment.